The Emotional Intelli-Gents Podcast: Navigating Leadership with Emotional intelligence

Ismail and Sameer are joined by a very special guest on Episode 19 of the Emotional Intelli-Gents Podcast, Mr. Bill Carson. Bill Carson dives deep into topics that are very near and dear to his life’s work as a resilience coach, emotional and social intelligence coach, and well-being coach. The podcast episode centers on how employers can meet the demands of today’s workforce with effective upskilling for psychological risk management, and sharing practical ways leaders can implement mental health first aid into their leadership approach.

About Bill Carson:

• Bill Carson is a passionate Mental Health Advocate who speaks from a lived experience of mental health challenges of depression, anxiety and addictions for over 30 years.
• Bill experienced childhood traumas of major heart surgery at four, death of his father at five, domestic violence during his teens, and major illness of his first wife.
• In 2016, Bill healed himself of anxiety, depression and suicidal thoughts and began his journey as a mental health advocate.
• Bill Carson is committed to giving back and currently volunteers his time as a Lifeline Telephone Crisis Supporter and trains leaders and managers in various industry sectors on Mental Health First Aid.

Topics covered in Episode 19 of the Emotional Intelli-Gents Podcast include:

• What are the primary psychological risks prevalent in today’s workforce?
• What are some psychological or emotional signs of stress that leaders should be paying attention to?
• How can leaders provide mental health first aid to their teams in a manner that is effective and promotes safety within the team?
• What is the business case for companies to invest in upskilling their leaders in the area of effective psychological management?
• How much do leaders need to know about or understand mental health issues for them to properly address them when they are noticed in the workplace?

You can find Bill Carson at the follow places:

https://www.linkedin.com/in/bill-carson-4a645618/

https://inspirelearning.au/

Link to Bill Carson’s recent book release: Safe Conversation For Work and Life: https://a.co/d/5sXrNxy

Feel free to send us an email at [email protected] and share your thoughts or visit us at https://linktr.ee/emotionalintelligents

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Summary

In Episode 36, Ismail and Sameer take on a question many managers are asking themselves these days... “Are the younger members of our workforce more susceptible to getting their feelings hurt than generations past?” The answer is likely yes. This episode will take a deep dive into why this may be the case. And how developing our non-verbal communication and EQ skills will be the ticket to improving how messages can be better delivered and received by the Gen Z workforce.

Topics

• Setting the stage by asking the question are our younger workers offended more easily?
• Factors contributing to generational sensitivities
• The impact of social media and digital communication
• Seeking mentorship for perspective and guidance
• Improving communication to facilitate greater understanding
• Acknowledging the complexity and inviting feedback

Feel free to send us an email at [email protected] and share your thoughts or visit us at https://linktr.ee/emotionalintelligents

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Dr. John Demartini, a renowned human behavior expert, shares his insights on emotional intelligence and self-mastery. He emphasizes the importance of living according to our highest values and prioritizing our actions accordingly. Dr. Demartini explains that emotional intelligence is the ability to govern our emotions and see both sides of a situation objectively. He encourages individuals to ask empowering questions and challenge their interpretations of reality. By doing so, we can develop our executive function and achieve self-mastery. Dr. Demartini also discusses the role of resilience and training in mastering emotional intelligence.
Main Topics

• Living according to our highest values is essential for self-mastery and emotional intelligence.
• Emotional intelligence is the ability to govern our emotions and see both sides of a situation objectively.
• Asking empowering questions and challenging our interpretations of reality can help develop our executive function.
• Resilience and training are necessary for mastering emotional intelligence.

Links:
Dr. John Dimartini - https://drdemartini.com/
Schedule a Call - https://calendly.com/d/g34-wtv-f57/your-discovery-call-with-the-demartini-team
Feel free to send us an email at [email protected] and share your thoughts or visit us at https://linktr.ee/emotionalintelligents

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In this episode the Emotional Intelli-Gents will dive into the messy world of conflict management. Conflicts arise in every business and when not properly addressed can be a major source of inefficiency for companies. The good news is, leaders can leverage their emotional intelligence to help them navigate conflicts as they arise.

This Episode centers around 2 primary concepts.

1. Using the core four principles of EQ as your first line of defense when encountering a conflict. Self-awareness and self-management allows leaders to remain calm and resolute throughout the conflict resolution life-cycle. Further, having proper social awareness and managing relationships to positive outcomes is a critical skill we discuss and will give tips to help you develop.
2. The second segment focuses on providing a practical framework that leaders can use to work through any conflict big or small. Clearly identifying the issues, acknowledging their existence, or at minimum acknowledging there is a problem is an important first step. Keep the focus on what is right, not who is right, while working toward a resolution. Finally, identify next steps, record the plan and hold each other accountable.

According to Vital Smart, an organizational development and training consultancy, each unresolved conflict within an organization leads to approximately 8 hours of inefficiency. Equipping leaders with the critical skill of conflict management/resolution is a crucial skill. This episode lays the foundation for how leaders can use their EQ to squash conflicts and bolster efficiency.

Feel free to send us an email at [email protected] and share your thoughts or visit us at https://linktr.ee/emotionalintelligents

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In this episode of the Emotional Intelligence Podcast, Ismail and Sameer explore emotional intelligence (EQ) in the workplace, balancing EQ skills like empathy and resilience with knowing when to leave toxic environments. They share actionable insights on setting boundaries, introspection, and values-based decision-making as tools for navigating challenges effectively.

Main Topics:

• It’s not about being “nice” but about effectively building relationships.
• Emotional intelligence can help develop a repertoire of strategies for managing recurring challenges.
• Evaluating your tolerance and questioning whether situations are as problematic
• Importance of aligning boundaries such as fairness and accountability
• Acknowledging the emotional challenges of recognizing and addressing mismatches in work
• Individuals, teams, and customers naturally gravitate toward environments
• Individual tolerances and values shape decisions in tough situations.

Feel free to send us an email at [email protected] and share your thoughts or visit us at https://linktr.ee/emotionalintelligents

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