Ep 36: Generational Sensitivities - Why the Younger Workforce Gets Easily Offended and How Emotional Intelligence Can Help

Summary

In Episode 36, Ismail and Sameer take on a question many managers are asking themselves these days... “Are the younger members of our workforce more susceptible to getting their feelings hurt than generations past?” The answer is likely yes. This episode will take a deep dive into why this may be the case. And how developing our non-verbal communication and EQ skills will be the ticket to improving how messages can be better delivered and received by the Gen Z workforce.

Topics

• Setting the stage by asking the question are our younger workers offended more easily?
• Factors contributing to generational sensitivities
• The impact of social media and digital communication
• Seeking mentorship for perspective and guidance
• Improving communication to facilitate greater understanding
• Acknowledging the complexity and inviting feedback

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