How To Choose The Best, Most Satisfying LMS Provider With John Hackmeyer
12/27/22 • 45 min
Hello everyone! My name is Ladek and my guest for today is John Hackmeyer, who has been in the eLearning space for more than 20 years. He’s worn many hats as an engineer, an instructional designer & content creator, a sales enabler and as the founder of Cyber Crocodile, from which he advises companies large and small around the world.
In this 'take-my-advice' conversation John and I talk about
0:00 › Start
2:53 › A SALES ENABLEMENT PRIMER—how to use the techniques John espouses to effectively create revenue for your company or institution
6:25 › AN LMS PROVIDER OR A PARTNER? — When considering purchasing an LMS, the difference between choosing a provider and a partner, what are the business needs (immediately, mid term and long term), and what integration possibilities exist. And, ultimately, asking yourself (as an institution), where do you want to spend your time (in terms of LMS administration)
12:30 › DEALING WITH BUYER’S REMORSE—What are the criteria you can set out to ensure you "get what you need" from an LMS? We also cover some of the most common "must haves" from any conversation with an LMS provider that are red flags if not available. Ask for a trial, start using support before becoming a client, asking how technical help is provided, etc
20:00 › THE HUMANITY OF IT ALL—The critical nature of "being able to reach a human" with any LMS provider when you have a problem, whether or not you should expect it to be "special" and receive red carpet treatment from your provider, and how to ask for references
29:00 › SECURITY! SECURITY!! —What to look for and ask about when it comes to security around an LMS provider (and, hold on, because John gets very technical in this topic) and how certification separates "good" from "great". John also takes on this topic from both sides of the table - and how providers can put their best foot forward around security.
38:20 › FORGIVING SEASON—How forgiving should you be when your provider does have a security breach, and what should you expect as a response from a provider?
Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com
Hello everyone! My name is Ladek and my guest for today is John Hackmeyer, who has been in the eLearning space for more than 20 years. He’s worn many hats as an engineer, an instructional designer & content creator, a sales enabler and as the founder of Cyber Crocodile, from which he advises companies large and small around the world.
In this 'take-my-advice' conversation John and I talk about
0:00 › Start
2:53 › A SALES ENABLEMENT PRIMER—how to use the techniques John espouses to effectively create revenue for your company or institution
6:25 › AN LMS PROVIDER OR A PARTNER? — When considering purchasing an LMS, the difference between choosing a provider and a partner, what are the business needs (immediately, mid term and long term), and what integration possibilities exist. And, ultimately, asking yourself (as an institution), where do you want to spend your time (in terms of LMS administration)
12:30 › DEALING WITH BUYER’S REMORSE—What are the criteria you can set out to ensure you "get what you need" from an LMS? We also cover some of the most common "must haves" from any conversation with an LMS provider that are red flags if not available. Ask for a trial, start using support before becoming a client, asking how technical help is provided, etc
20:00 › THE HUMANITY OF IT ALL—The critical nature of "being able to reach a human" with any LMS provider when you have a problem, whether or not you should expect it to be "special" and receive red carpet treatment from your provider, and how to ask for references
29:00 › SECURITY! SECURITY!! —What to look for and ask about when it comes to security around an LMS provider (and, hold on, because John gets very technical in this topic) and how certification separates "good" from "great". John also takes on this topic from both sides of the table - and how providers can put their best foot forward around security.
38:20 › FORGIVING SEASON—How forgiving should you be when your provider does have a security breach, and what should you expect as a response from a provider?
Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com
Previous Episode
Why Humanitarians Care About Total Cost of Ownership, with Dean Saunders
Hello everyone! My name is Ladek and my guest for today is Dean Saunders, the Vice President for Product Development here at Open LMS.
In this 'costly-but-worth-it' conversation Dean and I talk about
0:00 › Start
01:01 › Does Dean see a disservice in corporate education, in the way we make up a division between traditional training and workforce development?
07:30 › Breaking News 🇺🇦 Smart Osvita & Open LMS partnering to help displaced students continue their education online for free
13:20 › Total Cost of Ownership of a Learning Management System—and what you need to consider in both the education and corporate sectors when selecting a system and provider: Things like workforce planning, content development strategy, and more
17:00 › Diving deep into ROI—How a school or company can go practically about measuring return for both their learning platform and their strategy
22:00 › Regulatory thrills—What’s happening in the corporate sector that’s exciting for the near term, regulatory and technology-innovation wise. We even talk about how NFTs can be leveraged in education
27:00 › Surprising Post-COVID gaps that have come to light in learning from the corporate sector. How the focus on personal life long learning, growth and development is completely changing what a “career” means
Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com
Next Episode
Helping Underserved Learners All The Way With Nolvia Delgado
Hello everyone! My name is Ladek and my guest for today is Nolvia Delgado, who is the Executive Director of the Kaplan Foundation.
In this inspirational conversation Nolvia and I talk about
0:00 › Start
4:10 › Life of a First-generation College Graduate—and the support the Foundation provides to underrepresented learners like her (It’s not just financial!)
7:32 › Kaplan Foundation’s Application Process—How the process works for applying, acceptance and moving through the program. How the Foundation finds (and helps) candidates apply and the partners they work with
11:38 › On Community-Based Organizations—What they are, how they help the Foundation, and how it has been able to expand the reach of its programs because of these groups (and COVID’s gentle nudge)
15:15 › Challenges, Myths and Concerns of Underserved Learners applying for programs like the Kaplan foundation and how Nolvia’s team is working to address them
18:17 › Anatomy of the Underserved—What does a typical applicant look like for the Foundation, what factors contribute to a successful application, and their onward journey to achieve their “big dream”
22:25 › The Top Three Focus Areas— The Foundation’s priorities for current applicants, to give them the greatest chance of success possible, and specific examples about how this worked out for Nolvia and others in their journey
31:20 › How Nolvia plans to evolve and grow the reach of the foundation to better serve their target learners
Subscribe for the latest news, practice and thought leadership at eLearnMagazine.com
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