Dealing with Technology Failure

12/19/21 • 14 min

1 Listener

Computers break. Software has bugs. Cloud services fail. And yet we don’t deal with failures very well. Why don’t we have better Plan B’s, for both personal and business uses of cloud?

SHOW: 576

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JumpCloud (homepage)
At the intersection of devices, identities, and access, JumpCloud’s cloud directory platform unifies the IT resources in any company’s infrastructure – anywhere work happens. Fully evaluate JumpCloud for free today
Datadog Security Solution: Modern Monitoring and Security - Datadog Application Monitoring:
Modern Application Performance Monitoring. Get started monitoring service dependencies to eliminate latency and errors and enhance your users experience with a free 14 day Datadog trial. Listeners of The Cloudcast will also receive a free Datadog T-shirt.

SHOW NOTES:

WHY DO WE EXPECT SO MUCH FROM COMPUTERS?

While we have automated testing, test coverage, SLAs, redundancy best practices, etc - We still really don’t know when computers and software will break. So why do we get so frustrated when it happens, instead of having backup plans?

SHOULD WE LOOK AT TECHNOLOGY FAILURES AS THE WORLD TRYING TO TELLING US SOMETHING?

Cloud service failures happen, and tend to last less than a full work day. Most are only a couple hours.
We tend to believe that we’re very dependent on technology and cloud services, until they go away. And then we figure out that we can all adapt.
We could all use some time reading a book, getting outside to do some exercise (go for a walk), or spending some time away from computers or being online.
We could all use a break in our extended hours work days.

FEEDBACK?

Email: show at the cloudcast dot net
Twitter: @thecloudcastnet

Computers break. Software has bugs. Cloud services fail. And yet we don’t deal with failures very well. Why don’t we have better Plan B’s, for both personal and business uses of cloud?

SHOW: 576

CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotw

CHECK OUT OUR NEW PODCAST - "CLOUDCAST BASICS"

SHOW SPONSORS:

JumpCloud (homepage)
At the intersection of devices, identities, and access, JumpCloud’s cloud directory platform unifies the IT resources in any company’s infrastructure – anywhere work happens. Fully evaluate JumpCloud for free today
Datadog Security Solution: Modern Monitoring and Security - Datadog Application Monitoring:
Modern Application Performance Monitoring. Get started monitoring service dependencies to eliminate latency and errors and enhance your users experience with a free 14 day Datadog trial. Listeners of The Cloudcast will also receive a free Datadog T-shirt.

SHOW NOTES:

WHY DO WE EXPECT SO MUCH FROM COMPUTERS?

SHOULD WE LOOK AT TECHNOLOGY FAILURES AS THE WORLD TRYING TO TELLING US SOMETHING?

Cloud service failures happen, and tend to last less than a full work day. Most are only a couple hours.
We tend to believe that we’re very dependent on technology and cloud services, until they go away. And then we figure out that we can all adapt.
We could all use some time reading a book, getting outside to do some exercise (go for a walk), or spending some time away from computers or being online.
We could all use a break in our extended hours work days.

FEEDBACK?

Email: show at the cloudcast dot net
Twitter: @thecloudcastnet

Previous Episode

Tools for the Business Engineer

Gil Hoffer (@gilhoffer, Co-Founder / CTO @salto_io) talks about the challenges of managing and integrating SaaS applications, the blurring line between business and technical engineer, and software supply-chain for SaaS integrations.
SHOW: 575
CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotw

CHECK OUT OUR NEW PODCAST - "CLOUDCAST BASICS"

SHOW SPONSORS:

Megaport - Network as a Service Platform
Try Megaport - Cloud Connectivity Simplified
CBT Nuggets: Expert IT Training for individuals and teams
Sign up for a CBT Nuggets Free Learner account

SHOW NOTES:

Salto (homepage)
Companies today have, on average, 800 SaaS applications
Salto (OSS code) - manage business applications by code

Topic 1 - Welcome to the show. You have a broad background in engineering and entrepreneurship. Let’s talk about your background and what led you to create Salto.

Topic 2 - There is a big trend happening, where companies are using more and more technology outside of the “central IT” groups. This includes quite a bit of SaaS usage. But it also requires more than just vanilla SaaS. Let’s talk about this concept of a “business engineer”.

Topic 3 - How often do SaaS applications need customizations? How often does a business application require integrations across multiple SaaS services?

Topic 4 - Walk us through a day in the life of a business engineer, and what’s involved in some of the integrations? How much is being able to code, and how much

Topic 5 - Integrations can be complicated, not only to build, but also to maintain. How does Salto simplify the creation and life cycle of these integrations?

Topic 6 - Salto is available as OSS, software and SaaS. What seems to be the best usage model for certain use-cases or types of businesses?

FEEDBACK?

Email: show at the cloudcast dot net
Twitter: @thecloudcastnet

Next Episode

2021 in Review, 2022 Predictions

Aaron (@aarondelp) and Brian (@bgracely) discuss the biggest trends from 2021, and make bold cloud computing predictions in 2022.
SHOW: 577
CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotw

CHECK OUT OUR NEW PODCAST - "CLOUDCAST BASICS"

SHOW SPONSORS:

CBT Nuggets: Expert IT Training for individuals and teams
Sign up for a CBT Nuggets Free Learner account
Megaport - Network as a Service Platform
Try Megaport - Cloud Connectivity Simplified

SHOW NOTES:
PODCAST BUSINESS:

Crossed out 11yr anniversary
We crossed 500 shows (March ’21)
Most listens in history, up about 20% from last year
We launched Cloudcast Basics (4 seasons)
We launched the Sunday Perspectives shows
We got named #1 Cloud podcast
We got named top 20 security podcasts
Listeners in 130 countries | 4200 Cities
IPOs from our guests - $2.678B
VC Funding for our guest - $2.516B

TRENDS and MAJOR STORIES from 2021:

COVID pandemic continued, although some parts of many businesses opened up as vaccines became available.
Working from Home seems to be a very real, long-term possibility for many in Tech. 25% of workers changed jobs (via LinkedIn)
AWS - $60B, Azure - $68B, GCP - $15B
AWS has new leadership. re:Invent felt very different.
ARM is making a big push in the cloud (and Mac M1)
This idea of “supercloud” or “overlay cloud services” is gaining traction - companies like Red Hat, Snowflake, MongoDB, Confluent, CockroachDB, etc. are growing quickly as SaaS services, even when the cloud has a native service.
Cloudflare is making a move to chip away at AWS’ profits (egress networking)
Digital Ocean is making a bigger push around SMB cloud and developers
VMware become independent again (from Dell)
Cloud providers still haven’t acquired legacy software companies to get into the on-premises data centers. They keep adjusting their offerings (Outposts, Arc, Anthos)
Kubernetes keeps growing, but the hype has slowed down and moved to other areas adjacent to Kubernetes (Service Mesh, eBPF, etc.)
Software-Supply-Chains and DevSecOps “shift left security” are now heavily funded industry segments.
The metaverse, Web3, Crypto, NFTs are all starting to get a lots of hype (and confusion)

2022 PREDICTIONS:

AARON’s PREDICTIONS

Zero Trust Models (again...) - Also security has been/will be the hardest part of cloud and hot job market will continue
Microsoft will become top public cloud worldwide, AWS will fall to #2
Google will settle into 3rd, 4th, even 5th spot...

BRIAN’s PREDICTIONS