70: Building a Company People Actually Want To Work For with Lora Ladd

08/25/21 • 35 min

Today business owner Lora Ladd shares how she started her home cleaning business with just $50, when she was only 21 years old, and during the 2008 recession. Lora talks about how she found the mental strength to pivot during the pandemic and how she developed the emotional intelligence to lead her team. Through working with thousands of clients and hundreds of employees, she has come to appreciate the impactfulness of having self-care as a core value in her business.

Lora admits she fell into entrepreneurship. After losing her position as a graphic designer, she had to move back in with her parents. She landed a job as a house cleaner and soon realized she was not only good at keeping house, but she loved housekeeping for other homeowners. Feeling that she had nothing to lose, she took her experience and started her business, building a team and a company her employees love to work for.

Find out how Lora learned how to not “should” on herself, how she built her business, and how she rebuilt her team after half her team left and this forced her to get clear on team values and the company she wanted to run.

Show Highlights

[02:32] How Lora decided to start her cleaning business at the age of 21.

[08:18] Learning to not “should” on herself when it comes to personal and business life.

[14:38] How she learned to build a company culture and thriving workplace.

[15:37] Creating workplace boundaries after she lost half her team.

[16:46] Lora’s recommendations on how to put systems in place for your business.

[22:48] How to handle conflict within your company.

[27:27] What Lora has done to pivot her business during the pandemic.

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