Empowering Support through AI & Beyond with Dan Allen (Table Service 103)
02/18/25 • 27 min
Join host Jordan Hooker and Support Leader Dan Allen, as they discuss empowering Support Teams through AI & Beyond.
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
Connect with Dan Allen on LinkedIn: https://www.linkedin.com/in/danielallen1990/
Support Driven Community: https://www.supportdriven.com/
Connect with Jordan Hooker on LinkedIn: https://www.linkedin.com/in/jordanhooker
Join host Jordan Hooker and Support Leader Dan Allen, as they discuss empowering Support Teams through AI & Beyond.
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
Connect with Dan Allen on LinkedIn: https://www.linkedin.com/in/danielallen1990/
Support Driven Community: https://www.supportdriven.com/
Connect with Jordan Hooker on LinkedIn: https://www.linkedin.com/in/jordanhooker
Previous Episode
The Evolution of Support Technology in Healthcare Startups with Mark Hollis (Table Service 102)
Join host Jordan Hooker and Healthcare Support Tech veteran Mark Hollis, as Mark walks us through the evolution of support technology in healthcare startups. Providing over two decades of overview, we will explore healthcare startups and technology that has driven their growth.
Want to learn more about Mark? You can find him on LinkedIn:https://www.linkedin.com/in/hollismark/
Want to connect with Jordan Hooker? FInd him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Resources mentioned during the episode: Elion Health - https://elion.health/ Health IT platform for fantastic product reviews and webinaires on Customer Experience. The founder, Bobby Guelich, also has a valuable email newsletter.
Out-of-Pocket - https://www.outofpocket.health/ Danielle Poreh combines her UC Berkeley PHD in Engineering with a stand-ups approach to demystifying healthcare CX, Tech, and Call Centers 101. CS Lab,
Sophi Conti - https://www.linkedin.com/in/sophie-conti/ -Sophi Conti facilitates annual Customer Service Labs in San Francisco and brings together CX leaders and Product visionaries. Table Service is presented by Tavolo Consulting and hosted by Jordan Hooker. Music by Epidemic Sound.
Next Episode
Automating delightful customer experiences with Nino Cavenecia (Table Service 104)
Join host Jordan Hooker and Nino Cavanecia, a seasoned expert in customer experience and the CEO of SwiftCX as they discuss Nino's approach to creating scalable and effective customer service solutions. The conversation delves into the evolution of customer support technology, the role of AI, and the importance of evaluating AI tools critically. Nino shares insights about SwiftCX's mission to empower support teams and enhance customer experiences through innovative technology.
Want to connect with Nino? Find him on LinkedIn: https://www.linkedin.com/in/ninocavenecia/
Learn more about SwiftCX: https://www.swiftcx.com/
Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/table-service-631474/empowering-support-through-ai-and-beyond-with-dan-allen-table-service-84443431"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to empowering support through ai & beyond with dan allen (table service 103) on goodpods" style="width: 225px" /> </a>
Copy