Startups For the Rest of Us
Rob Walling
2 Listeners
All episodes
Best episodes
Top 10 Startups For the Rest of Us Episodes
Goodpods has curated a list of the 10 best Startups For the Rest of Us episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Startups For the Rest of Us for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Startups For the Rest of Us episode by adding your comments to the episode page.
Episode 592 | Nine Tactics for Amazing Customer Support
Startups For the Rest of Us
03/01/22 • 28 min
In Episode 592, Rob Walling is joined again by Cody Duval for a technical conversation about the dos and don'ts for amazing customer support.
The topics we cover
[2:00] Customer success vs customer support [5:10] Response time [8:59] Post-support surveys [10:58] When to hire first customer support person [13:02] Chat widgets [17:09] Doing customer support early on as a founder [18:01] Training customer support to ask a question [19:00] Dealing with abusive customers [21:10] Customer support toolLinks from the show
If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you!Subscribe & Review: iTunes | Spotify | StitcherTranscript
Rob: Welcome back. It's Startups for the Rest of Us. This is Episode 592 where we're going to dive into nine tactics for... Click the icon below to listen.1 Listener
Episode 571 | Deciding When to Move on to Your Next Idea
Startups For the Rest of Us
10/12/21 • 38 min
In Episode 571, Rob Walling chats with Peter Suhm about moving on from WP Pusher and Branch. We also dive into how he came up with the idea for Reform and his process for validating the idea with a landing page before building.
The topics we cover
[1:28] Intros [2:48] Default alive and selling Branch [8:15] Changing customer behavior is hard [12:25] Struggling through customer interviews from a small studio [16:20] Thinking through all the options and deciding to keep going [18:45] Moving from a list of requirements to a form builder [27:23] Building a high-quality MVP, starting with a landing page [34:52] Entering a big, horizontal, crowded spaceLinks from the show
- Branch - Automated deployments for WordPress
- Reform - Hosted forms. No code required.
- Start Small, Stay Small
- Obviously Awesome - How to Nail Product Positioning so Customers Get it, Buy it, Love it
- Peter Suhm (@petersuhm) | Twitter
1 Listener
Episode 588 | In Which Courtland Allen and I Cover a Lot of Startups Topics
Startups For the Rest of Us
02/01/22 • 64 min
In Episode 588, Rob Walling chats with Courtland Allen about a wide range of bootstrapper and indie hacker topics including the struggles with motivation/depression, bootstrapping today, fighting the urge to quit, and frameworks for getting your first dollar.
The topics we cover
[3:43] Hiring a podcast producer [6:21] Letting go in business [7:09] Invite-only experiment on Indie Hackers [16:03] Thinking about the future [20:47] Financial freedom and starting a business [25:05] Depression as a founder and rediscovering purpose [37:10] Fighting the urge to quit [41:10] Getting your first dollar [52:35] The bootstrapper scene in 2010 and the relevance of bootstrappingLinks from the show
- Rob Walling on Twitter
- The Time Paradox: The New Psychology of Time That Will Change Your Life
- Courtland Allen (@csallen) | Twitter
1 Listener
Episode 719 | How to Test Pricing, Lifetime Deals, and Building Something for Everyone (A Rob Solo Adventure)
Startups For the Rest of Us
06/25/24 • 26 min
In episode 719, join Rob Walling as he embarks on another solo adventure, tackling listener questions. He discusses how to test pricing, addresses the pitfalls of one-time payments vs. SaaS, and he reflects on “building something for everyone.” He wraps up with advice on making better recommendations.
Episode Sponsor:
We have been partnering with Lemon.io for several years, and they’ve proven to be a great choice when it comes to hiring for a highly skilled developer to work on your project.
Here are five reasons why you should consider working with Lemon.io.
- The time from your request to getting a candidate is just 48 hours.
- Developers have previously worked with tech giants such as Apple, Google, Netflix, Airbnb, Intel, and LEGO.
- They only provide senior devs, with an average of 7 years' experience.
- Their talent pool covers more than 300 dev languages & frameworks.
- Your hire comes with a zero-risk, replacement guarantee.
Customers of Lemon.io typically stick around for at least a year, proving they know how to gain your trust by delivering consistent results.
Quit wasting time searching for a solid developer at a great price. Get in touch with Lemon.io.
As a bonus for our podcast listeners, you’ll get a 15% discount on your first four weeks of working with a developer at lemon.io/startups. That’s lemon.io/startups
Topics we cover:
- 0:58 – Testing different prices for your product
- 8:12 – One-time or lifetime payments
- 15:02 – Horizontal products, building something for everyone
- 21:43 – Making descriptive recommendations
Links from the Show:
- 718 | When to Give Up, Open Source Competition, Painful Features, and More (with Derrick Reimer)
- TinySeed
- Building & Scaling Products: Lessons Learned from Four Years and 8,000 Customers – Des Traynor
- Shoe Dog by Phil Knight
- Sid Meier's Memoir! by Sid Meier
- Masters of Doom by David Kushner
- Doom Guy by John Romero
- The Ultimate Sales Machine by Chet Holmes
If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you!
1 Listener
Episode 596 | News Round-Up: Google Ends WFH, Founder Salaries, How to Use Email
Startups For the Rest of Us
03/29/22 • 40 min
In episode 596, Rob Walling is joined by Einar Vollset and Tracy Osborn for a bootstrapper news roundup episode. They cover a wide range of topics from Google’s decision to bring employees back into the office (and the potential implications for bootstrapped companies), founder salary data trends, email management strategies, and much more.
Episode Sponsor:
Microsoft for Startups Founder Hub Microsoft for Startups is on a mission to help all founders innovate and grow no matter their background, location, or progress. Microsoft for Startups Founders Hub is a platform that provides founders with free resources to help solve startup challenges, including access to Azure credits, development tools like Github, mentorship resources, Microsoft collaboration and productivity software like Teams and Outlook and more. The program is open to all and takes 5 minutes to sign up, with no funding required.Learn more aka.ms/startupsfortherestofusTopics we cover:
[0:59] The... Click the icon below to listen.1 Listener
Episode 522 | Revisiting Castos, One Year Later
Startups For the Rest of Us
11/10/20 • 44 min
Rob welcomes back to the show a frequent guest, Craig Hewitt for a "Where Are They Now?" syle episode. Craig is the founder of Castos and has appeared many times on Startups For the Rest of Us. In this episode, they reconnect and talk about the latest with Castos, from hiring a growth marketer, merging brands, private podcasting, and so much more.
The topics we cover
[3:54] Reflections on hiring a growth marketer 1 year later
[6:92] How did the free trial without asking for a credit card experiment work out?
[8:92] Merging brands and moving into enterprise offers
[19:91] Private podcasting
[23:44] What's new and exciting at Castos
Links from the show
- Episode 466 | Answering Listener Questions With Craig Hewitt
- Episode 493 | A Roundtable Discussion about COVID-19, Working From Home, Payroll Protection and More
- TinySeed Tales - Season 1
- Castos Productions (formerly Podcast Motor)
- Rogue Startups
- The SaaS Podcast Award
If you enjoyed this episode, let us know by clicking the link and sharing what you learned.
Click here to share your number one takeaway from the episode.
If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you!
Episode 523 | Breaking Through Plateaus, Entrepreneurship for Kids, Common Bootstrapper Mistakes, and More Listener Questions
Startups For the Rest of Us
11/17/20 • 29 min
In episode 523, Rob hosts a rapid-fire lightning round of listener questions ranging from whether to focus on one or multiple businesses, finding the right amount of customer research, breaking through slow growth, and teaching entrepreneurship to kids.
The topics we cover
[4:38] If you were starting a business today and you were earlier on in your career, would you try multiple business ideas at once or go all-in on one?
[8:11] If building your first tiny product, like a WordPress plugin, what level of customer research should you do?
[10:56] What advice would you give to someone entering a somewhat competitive market?
[15:55] What questions would you be asking yourself if you had a slow-growing 12k MRR B2B SaaS?
[18:22] How would you go about offloading tier-one customer support?
[20:28] How do you feel about entrepreneurship being taught to children?
[22:24] What are things you noticed that bootstrappers commonly overlooked that are preventing them from achieving their goals?
[23:18] What are some of the biggest takeaways you can see across your portfolio of early-stage SaaS companies?
[25:01] Have you ever built a business that got a fairly large portion of its revenue from services instead of products, but not just you consulting?
[26:56] How do you prepare financially or otherwise for your retirement?
Links from the show
- MicroConf Connect
- SavvyCal
- Stay on Top of Your SaaS Metrics: Know What to Measure to Maintain Sustainable Growth – Craig Hewitt
- The 2020 State of Independent SaaS
- ZenFounder
- Indie Founder Bootcamp
- AudienceOps
- Castos Production (formerly Podcast Motor)
If you enjoyed this episode, let us know by clicking the link and sharing what you learned.
Click here to share your number one takeaway from the episode.
If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you!
Episode 546 | Hiring Entrepreneurial People, Anonymity, Disruptive Innovation, and More Listener Questions
Startups For the Rest of Us
04/20/21 • 25 min
In Episode 546, Rob Walling flies solo for a Q&A episode. With a backlog of great listener questions, Rob discusses qualified small business stock (QSBS), hiring entrepreneurially-minded employees, indie hacking while working at a large company, and more.
The topics we cover
[01:51] Should I switch to a C Corp to take advantage of QSBS in five years?
[05:40] How to attract entrepreneurial employees
[14:19] Indie-hacking while working at a large Fortune 20 company
[19:12] Finding a niche using the Disruptive Innovation
Links from the show
- Episode 442 | Corporate Structures and How the Choice You Make Now Can Impact You Years Down the Line
- Episode 519 | Profit Sharing, Stock Options, and Equity (A Rob Solo Adventure)
- The Stair Step Approach to Bootstrapping | Rob Walling - Serial Entrepreneur
- Qualified Small Business Stock (QSBS)
If you enjoyed this episode, let us know by clicking the link and sharing what you learned.
Click here to share your number one takeaway from the episode.
If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you!
TinySeed Tales S2E7 | A Global Pandemic
Startups For the Rest of Us
10/22/20 • 17 min
The topics we cover
[01:10] How the pandemic has affected their lives beyond the scope of their business.- Brian and Scottie live in Mexico
- Living in almost what feels like two worlds here. The ex-pat community is very tuned into what's happening in the US and sheltering in place
- Our situation hasn't changed financially. I think that at the time we had hopes that we could raise some money or at least get alone. We're not even pursuing that at this point
- We're certainly used to bootstrapping and feeling that stress and coming up with interesting solutions to our cash problems.
- We have had a couple of requests for enterprise plans, one existing customer that has a lot of data that they need to be migrated over and they have a custom feature that they want
- Then a new customer who has a custom feature in data migration.
- It's unexpected. Feasibly you think they're going to cut back expenses, but larger deals are coming your way.
- The churn that we have had has been largely solo designers and smaller firms
- One of the things of going upmarket, the typical pattern is there price sensitive, they churn less.
- We've had a lot of inbound interest and a lot of them are saying things like now that we're home working remotely, we're sort of investigating better ways to work online
- Across the portfolio of companies that are part of TinySeed, there is about 15% that are having real struggles with the impact of the pandemic on the industry they serve. Another 70% are waiting to see what happens, perhaps cutting back on expenses and generally seeing a growth plateau. Then, there's the 15% of companies for whom remote work is a boon and their growth is accelerating faster than ever.
- Gather has had to cut their developer contract in half
- Big features are kind of on hold for a little while
- Staying focused has just been difficult
- I think my biggest fear is that the trend that we've seen this month as being a big uptick in sales and opportunities is just a flash in the pan.
- In different times, we might be able to pivot if we needed to, but because of our financial situation it's going to be hard for us to pivot out of it
- Looking forward to seeing how these enterprise deals play out
- Trying to figure out ways that we could get customers to pay for some of the features that we'd like to build
Links from the show
- Gather | Website
- Brian Elliott | Twitter
Episode 525 | A Bootstrapping Artifact from 2005
Startups For the Rest of Us
12/01/20 • 27 min
This episode is a walk down memory lane as Rob shares the story of acquiring his first product 15 years ago. We hear how Rob navigated the purchase of the product, a potential partnership with a trusted friend, and pushing through when his back was against the wall.
Hopefully, this episode will inspire you to take action and keep shipping.
The topics we cover
[5:03] Three levels to making money online
[6:36] Discovering the original version of DotNetInvoice
[11:34] The business proposition
[15:10] The counteroffer from Rob's trusted friend
[18:41] Business plan vs boots on the ground
[20:49] Buying DotNetInvoice
If you enjoyed this episode, let us know by clicking the link and sharing what you learned.
Click here to share your number one takeaway from the episode.
If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question for an upcoming episode. We’d love to hear from you!
Show more best episodes
Show more best episodes
Featured in these lists
FAQ
How many episodes does Startups For the Rest of Us have?
Startups For the Rest of Us currently has 829 episodes available.
What topics does Startups For the Rest of Us cover?
The podcast is about Marketing, Entrepreneurship, Podcasts and Business.
What is the most popular episode on Startups For the Rest of Us?
The episode title 'Episode 596 | News Round-Up: Google Ends WFH, Founder Salaries, How to Use Email' is the most popular.
What is the average episode length on Startups For the Rest of Us?
The average episode length on Startups For the Rest of Us is 34 minutes.
How often are episodes of Startups For the Rest of Us released?
Episodes of Startups For the Rest of Us are typically released every 1 day, 19 hours.
When was the first episode of Startups For the Rest of Us?
The first episode of Startups For the Rest of Us was released on Jul 11, 2017.
Show more FAQ
Show more FAQ