
Ep. 108 - Building Strong Visitor Relationships in SaaS - With Dan Rua, CEO of Admiral
01/19/24 • 33 min
We’ve all been frustrated by those pesky ads that pop up when trying to read an article.
We understand that publishers are trying to capture more of that lost ad revenue, but the solution is not to create such a poor experience that it drives consumers away.
And the rise of ad blockers is not the only problem for publishers.
The decline of traditional tracking methods due to privacy regulations and browser changes, such as the death of the cookie, threatens the business model even more.
Dan Rua, CEO of Admiral, believes that both publishers and visitors need to care more about each other.
Through their Visitor Relationship Management platform (VRM), publishers can offer visitors different value exchanges based on their preferences, such as ad-free experiences, email relationships, or subscriptions.
The results for publishers are a no-brainer, receiving an almost immediate return on investment for many.
Other key takeaways from this episode:
- Focus on solving specific problems first – Admiral started with ad block recovery as their beachhead and became the best in the world.
- How they went from founder-led sales to a scalable machine once they’d achieved product-market fit.
- The benefits of having a strong product team as founders and how they understood everything that’s needed to contribute to revenue early on.
Other resources to check out:
Interview with Vinay Bhagat, Founder and CEO of TrustRadius who publishes a yearly report about how B2B buyer behavior is changing.
The Lead Gen Mistake I Guarantee You’re Making – how to create content that better identifies intent from today’s b2b buyer.
And, if you want an outside look at your content with actionable advice, take advantage of our Content Audit. Valued at $20K in free consulting.
---
Not Getting Enough Demos?
Your messaging could be turning buyers away before you even get a chance to pitch.
🔗 Get a Free Messaging & Conversion Review
We’ll analyze your website and content through the eyes of your buyers to uncover what’s stopping them from booking a demo. Then, we’ll give you a personalized report with practical recommendations to help you turn more visitors into sales conversations.
And the best part?
💡 It’s completely free.
No commitments, no pressure—just actionable advice to help you book more demos.
Your next demo is just a click away—claim your free review now.
We’ve all been frustrated by those pesky ads that pop up when trying to read an article.
We understand that publishers are trying to capture more of that lost ad revenue, but the solution is not to create such a poor experience that it drives consumers away.
And the rise of ad blockers is not the only problem for publishers.
The decline of traditional tracking methods due to privacy regulations and browser changes, such as the death of the cookie, threatens the business model even more.
Dan Rua, CEO of Admiral, believes that both publishers and visitors need to care more about each other.
Through their Visitor Relationship Management platform (VRM), publishers can offer visitors different value exchanges based on their preferences, such as ad-free experiences, email relationships, or subscriptions.
The results for publishers are a no-brainer, receiving an almost immediate return on investment for many.
Other key takeaways from this episode:
- Focus on solving specific problems first – Admiral started with ad block recovery as their beachhead and became the best in the world.
- How they went from founder-led sales to a scalable machine once they’d achieved product-market fit.
- The benefits of having a strong product team as founders and how they understood everything that’s needed to contribute to revenue early on.
Other resources to check out:
Interview with Vinay Bhagat, Founder and CEO of TrustRadius who publishes a yearly report about how B2B buyer behavior is changing.
The Lead Gen Mistake I Guarantee You’re Making – how to create content that better identifies intent from today’s b2b buyer.
And, if you want an outside look at your content with actionable advice, take advantage of our Content Audit. Valued at $20K in free consulting.
---
Not Getting Enough Demos?
Your messaging could be turning buyers away before you even get a chance to pitch.
🔗 Get a Free Messaging & Conversion Review
We’ll analyze your website and content through the eyes of your buyers to uncover what’s stopping them from booking a demo. Then, we’ll give you a personalized report with practical recommendations to help you turn more visitors into sales conversations.
And the best part?
💡 It’s completely free.
No commitments, no pressure—just actionable advice to help you book more demos.
Your next demo is just a click away—claim your free review now.
Previous Episode

Ep. 107 - SaaS Marketing Predictions for 2024
In this episode, SaaS Backwards host Ken Lempit switches places to the guest seat to discuss upcoming trends in SaaS marketing for the new year and what companies will have to do to be successful.
Ken is the Chief Strategist of the Austin Lawrence Group, a growth marketing agency specializing in B2B SaaS, and has a 30-year track record in software marketing.
The key areas discussed include:
- As outbound prospecting gets harder, how will companies be successful?
- How will sales and marketing KPIs shift toward more meaningful measurements?
- Will traditional techniques like postal mail and custom publishing make a comeback?
- And will generative AI take its place as a tool instead of a replacement for people?
Other resources to check out:
Interview with Vinay Bhagat, Founder and CEO of TrustRadius who publishes a yearly report about how B2B buyer behavior is changing.
The Lead Gen Mistake I Guarantee You’re Making – how to create content that better identifies intent from today’s b2b buyer.
And, if you want an outside look at your content with actionable advice, take advantage of our Content Audit. Valued at $20K in free consulting.
---
Not Getting Enough Demos?
Your messaging could be turning buyers away before you even get a chance to pitch.
🔗 Get a Free Messaging & Conversion Review
We’ll analyze your website and content through the eyes of your buyers to uncover what’s stopping them from booking a demo. Then, we’ll give you a personalized report with practical recommendations to help you turn more visitors into sales conversations.
And the best part?
💡 It’s completely free.
No commitments, no pressure—just actionable advice to help you book more demos.
Your next demo is just a click away—claim your free review now.
Next Episode

Ep. 109 – Should SaaS Companies Outsource the SDR Function? With Gabriel Lullo, CEO of Alleyoop
Business development poses big challenges for today’s SaaS.
It becomes twice as ineffective every year as people learn how to ignore you.
And it’s such a grind that it’s hard to find good people who want to stick with the sales development rep (SDR) position over the long term.
To get engagement on the phone today takes the right experience, technology, and triggers.
That’s why we sat down with Gabriel Lullo, CEO of Alleyoop, an outsourced SDR service that specializes in lead generation and relationship management to talk about the future of outbound prospecting and whether or not it’s a good idea to outsource this function.
They realize that clients may want to move this function in-house, and so they train their SDRs to eventually take a full-time position in that role.
This episode is ideal for entrepreneurs, CEOs, and sales professionals looking to enhance their outbound calling strategies and understand the importance of outsourcing SDR functions.
Key takeaways from this episode:
- While cold calling is not dead, the skill sets required to make it work are paramount—they must be prepared, sound human, and sell the appointment rather than the product.
- Whether through marketing or an SDR function, nurturing leads is critical to long-term success and will probably not be done adequately by an account executive on quota.
- Gabe also shares his vision for the future of SDR, where nurturing and following up with leads will continue to be crucial, and where AI will serve as an enhancement rather than a replacement for human interaction.
Other resources to check out:
Interview with Vinay Bhagat, Founder and CEO of TrustRadius who publishes a yearly report about how B2B buyer behavior is changing.
The Lead Gen Mistake I Guarantee You’re Making – how to create content that better identifies intent from today’s b2b buyer.
And, if you want an outside look at your content with actionable advice, take advantage of our Content Audit. Valued at $20K in free consulting.
---
Not Getting Enough Demos?
Your messaging could be turning buyers away before you even get a chance to pitch.
🔗 Get a Free Messaging & Conversion Review
We’ll analyze your website and content through the eyes of your buyers to uncover what’s stopping them from booking a demo. Then, we’ll give you a personalized report with practical recommendations to help you turn more visitors into sales conversations.
And the best part?
💡 It’s completely free.
No commitments, no pressure—just actionable advice to help you book more demos.
Your next demo is just a click away—claim your free review now.
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