64. Shannon Cassidy - Year in Review

12/28/21 • 14 min

1 Listener

Guest Info:

Shannon Cassidy is a certified Executive Corporate Coach and a renowned authority on behavioral modification and communication. The small incremental changes she teaches and incorporates into her presentations are as easily and instantly executable, as they are effective.

She is the founder, president, and driving force behind bridge between inc., a specialized coaching firm committed to understanding, influencing, and maximizing human potential—a fundamental yet complex characteristic within each of us. Since founding her company in 2000, Shannon has coached hundreds of Fortune 500 executives and their teams. The three services pillars include Executive Coaching, Team Development and Keynote Speaking.

She uses her knowledge and techniques to help clients build a bridge between where they are now and where they want to be. She has been helping audiences of all sizes, from boardroom sessions to convention halls, turn limiting beliefs and self-sabotaging actions into personal breakthroughs and goal achievement for more than 20 years. As entertaining and engaging as they are informative, her presentations reveal her expertise, sense of humor, and empathy, all while communicating the lessons needed to help us find success instead of hindering our potential.

Because she does not simply teach—she engages. She evaluates the need and brings a combination of real-world experience and practical strategies that enable clients to not only survive, but thrive amidst organizational change, new directions, and leadership opportunities.

National Speakers Association Member and has earned a degree in Business and Professional Communication from the University of Rhode Island and certification as an Executive Corporate Coach through the International Coach Federation.

Shannon’s mission is simple—help shift the way we think, act, and respond so we can lead with vision, values, and purpose. Shannon has authored several books including V.I.B.E. an in-depth self-discovery journey; The 5 Degree Principle, leadership fable revealing a familiar journey of career challenges politics and empowerment and Grounded in Gratitude journal.

We grow when we give. When we Give our time. Give praise. Give a hand. Give a damn. We grow together.

This episode is a recap and intends to give gratitude to our generous and inspiring guests who have shared their stories and discoveries throughout their lives and careers.

Themes and Topics since R.O.G. launch in October 2020:

Generosity is a bit selfish. It feels so good!
Put your own oxygen mask on first.
Have accessible tools for leadership.
Know “you matter” and others matter.
Ask for help.
Invest to the future now, through mentoring and coaching.
Experiencing generosity as a child makes us generous adults.
Have a generosity strategy to be a thoughtful giver.
Actively listen.
Know what your customer needs.
Mentor and coach.
Give benefit of the doubt.
Be Kind, everyone is still healing from things they don't speak about.
Be who you are and be that well.
Build social courage.
Strengthen your mental toughness and resilience.
Pay it forward.
Hand write thank you notes.
Empower team members to lead.
Give thanks to all people at every level and role.
Create psychological and emotional safety.
Take bias out of hiring and promotional practices.
Clarify your values and live them.
Listen to the AAPI Voices series.
Listen to Black Voices series.
Listen to the Accessible Voices series.
Recognize holidays and celebrate with others.
Hold space for others.
Practice Servant Leadership by putting People First.
Discover your Blind Spots.
Ask Quality Questions.
Tell Your Authentic Story.
Practice self-love, self-compassion, self-acceptance.
Allow your and others micro failures.

Dr. Maya Angelou: "People will forget what you said, people will forget what you did, but people will never forget how you make them feel.” How do you want to make people feel?

Thank you, our listeners. I am grateful.

Thank you to all of our guests, our production team Susie, SarahAnn, Ian and Michael at Sheep Jam Production, Nani, Latoyia, and all of you, our listeners who invest a half hour each week to listen, learn and grow with us.

We grow when we give.

Until then, Happy New Year! Stay generous everyone!

Coming Next:

Episode 65, we will be joined by Denny Nealon, CEO Barclays US Consumer Bank

Credits:

Shannon Cassidy,

64. Shannon Cassidy - Year in Review

Guest Info:

We grow when we give. When we Give our time. Give praise. Give a hand. Give a damn. We grow together.

This episode is a recap and intends to give gratitude to our generous and inspiring guests who have shared their stories and discoveries throughout their lives and careers.

Themes and Topics since R.O.G. launch in October 2020:

Generosity is a bit selfish. It feels so good!
Put your own oxygen mask on first.
Have accessible tools for leadership.
Know “you matter” and others matter.
Ask for help.
Invest to the future now, through mentoring and coaching.
Experiencing generosity as a child makes us generous adults.
Have a generosity strategy to be a thoughtful giver.
Actively listen.
Know what your customer needs.
Mentor and coach.
Give benefit of the doubt.
Be Kind, everyone is still healing from things they don't speak about.
Be who you are and be that well.
Build social courage.
Strengthen your mental toughness and resilience.
Pay it forward.
Hand write thank you notes.
Empower team members to lead.
Give thanks to all people at every level and role.
Create psychological and emotional safety.
Take bias out of hiring and promotional practices.
Clarify your values and live them.
Listen to the AAPI Voices series.
Listen to Black Voices series.
Listen to the Accessible Voices series.
Recognize holidays and celebrate with others.
Hold space for others.
Practice Servant Leadership by putting People First.
Discover your Blind Spots.
Ask Quality Questions.
Tell Your Authentic Story.
Practice self-love, self-compassion, self-acceptance.
Allow your and others micro failures.

Dr. Maya Angelou: "People will forget what you said, people will forget what you did, but people will never forget how you make them feel.” How do you want to make people feel?

Thank you, our listeners. I am grateful.

We grow when we give.

Until then, Happy New Year! Stay generous everyone!

Coming Next:

Episode 65, we will be joined by Denny Nealon, CEO Barclays US Consumer Bank

Credits:

Shannon Cassidy,

Previous Episode

63. Bill Strahan - Allowance of Micro-Failures

“I think the number one thing is the allowance of micro failures. The allowance of small mishaps with neither the sense that they're being cataloged or that they're being stored. Or that they are being levered in a particular meeting or particular project in, in general.”

Guest Info:

Bill Strahan leads the Human Resources function for Comcast Cable. He has responsibility for all aspects of Human Resources including talent, compensation, benefits, learning, employee, and labor relations. Bill has been involved in various aspects of Human Resources work for over 35 years. He began his career with over a decade of work at Macy’s Department Stores and Riggs National Bank. The second decade of Bill’s work included practicing law in Washington, D.C. in the area of Compensation and Benefits –mostly in the context of mergers and acquisitions and in initial public offerings. For nine years, Bill was a consultant and manager at Mercer HR Consulting. Bill holds a B.A. in Religion from Villanova University, and a Juris Doctorate from the George Mason University School of Law. He is an Active Member of the Virginia State Bar. Along with his wife and two sons, Bill resides in Villanova, Pennsylvania.

Favorite Quote:

“Remember Bill, when you get angry... you get stupid." — Marie Strahan

R.O.G. Takeaway Tips:

Three things come to top of mind when I think about how to apply what Bill taught us in our own lives. One - Accept Micro-failures. Two - Conduct generous meetings. Three - Innovate through empathy
1. Micro-failures, are normal, human and daily imperfections. Accepting others, and our own, micro-failures is an act of generosity. Let it go. Learn from mistakes, share your learning with others. As Eleanor Roosevelt said, “Learn from the mistakes of others, you’ll never live long enough to make them all yourself.”
2. Conduct generous meetings. Be thoughtful in the ways you ask the question, or set the context, so the person you’re asking can win. Call out their name, recap the point of the conversation you want them to weigh in on. Thoughtfully ask others to participate in a way that enables them to confidently shine. It’s a triple win: it’s good for the person, you model generous leadership and the meeting will be more productive and enjoyable.
3. Empathy as a catalyst for innovation. True innovation is a byproduct of empathy. We first need to humble ourselves to others. Ask empathic questions like: Where is the system not working for them? What’s the gap? Allow your genuine curiosity to guide the discussion. Ask quality questions. Seek to find the gap and collaboratively create the solution toward progress.
This week, let your and others micro failures go; thoughtfully ask questions in meetings so others can shine and leverage empathy as a catalyst for innovation.

Resources:

Bill Strahan on LinkedIn (in/WilliamStrahan)
William Strahan Comcast Bio
Jobs.Comcast.com

Coming Next:

Episode 64, we will be joined by Me, Shannon Cassidy

Credits:

Bill Strahan, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

Next Episode

65. Denny Nealon - View From the Arena

1 Recommendations

65. Denny Nealon - View From the Arena

“A leadership culture where it's a servant leadership kind of culture, where leaders are looking out for the benefit of their teams and the organization.”

Guest Info:

Denny Nealon is the Chief Executive Officer for Barclays US Consumer Bank (USCB) and Barclays Bank Delaware (BBDE) where he is responsible for the overall leadership and direction of Barclays’ consumer business in the United States, which includes award-winning credit card programs and retail deposits. Denny is part of Barclays America’s management team and serves as a Director on both the BBDE and IHC Boards.

Denny has more than 20 years of experience in the U.S. credit card industry and first joined Barclays in 2004. Most recently, Denny served as President of the USCB with responsibility for the day-to-day management of the consumer business. Prior to this, he was Head of the US Partnership business, where he oversaw strategic relationships with leading brands across the airline, travel and entertainment, financial institution, and retail segments. Prior to joining Barclays, Denny worked at Bank One and Chase Card Services, where he held leadership positions in finance, business development and partnership management.

Denny graduated from the U.S. Naval Academy and served seven years as a Logistics and Supply Corps officer before joining the corporate sector. He also holds an MBA from the University of Maryland, with concentrations in Finance and International Business.

Favorite Quote:

"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat." — Theodore Roosevelt

R.O.G. Takeaway Tips: