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Reviving Vet Med - Coping With Online Critics and Bullies | Episode 13 | Reviving Vet Med

Coping With Online Critics and Bullies | Episode 13 | Reviving Vet Med

02/18/22 • 36 min

Reviving Vet Med

Everyone has witnessed or been the victim of an online critic or cyberbully attack. Veterinary team members are more vulnerable to these incidents with public access to online review sites and social media pages. These situations can have devastating consequences for individuals and deeply impact the wellbeing of the entire veterinary team.

During this episode, I review the different means by which veterinary teams are exposed to online critics or cyberbullies, as well as what to do when they occur. Practical tools for protecting mental health and wellbeing under these circumstances are covered.

Video Version
https://www.youtube.com/watch?v=rngXMf8D1vM&list=PLSg17Xf-rT1-e4zMj5UhYf_ecmYdqO4k7&index=6

Resources

How common is cyberbullying among adults? (NZ 2019 Study): https://www.liebertpub.com/doi/10.1089/cyber.2019.0146

Experiencing online harassment (USA 2014 Study): https://www.pewresearch.org/internet/2014/10/22/part-1-experiencing-online-harassment/

Blogs

How to deal with cyberbullying on social media? (LifeLearn)

https://www.lifelearn.com/2015/09/04/how-to-deal-with-cyberbullying-on-social-media/

Five Simple Steps for Responding to Negative Online Reviews (Marie Holowaychuk) https://marieholowaychuk.com/2022/02/02/five-simple-steps-for-responding-to-negative-online-reviews/

Other Resources

AVMA Online Reputation Management (Members Only): https://www.avma.org/resources-tools/practice-management/reputation/monitoring-your-online-reputation

Australian E-Safety Commissioner: https://www.esafety.gov.au/

Check out my online program “From Burnout to Balance” for more information and to register: www.marieholowaychuk.com/burnout

Online Programs
To learn more about our 4- and 8-week online programs approved for CE credit in jurisdictions that recognize RACE, please visit:
https://revivingvetmed.com/programs/
Newsletter
For more practical pointers and tangible tips related to veterinary mental health and wellbeing, subscribe to our e-newsletter:
https://revivingvetmed.kartra.com/page/newsletter
Questions or Suggestions
Email [email protected]

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Everyone has witnessed or been the victim of an online critic or cyberbully attack. Veterinary team members are more vulnerable to these incidents with public access to online review sites and social media pages. These situations can have devastating consequences for individuals and deeply impact the wellbeing of the entire veterinary team.

During this episode, I review the different means by which veterinary teams are exposed to online critics or cyberbullies, as well as what to do when they occur. Practical tools for protecting mental health and wellbeing under these circumstances are covered.

Video Version
https://www.youtube.com/watch?v=rngXMf8D1vM&list=PLSg17Xf-rT1-e4zMj5UhYf_ecmYdqO4k7&index=6

Resources

How common is cyberbullying among adults? (NZ 2019 Study): https://www.liebertpub.com/doi/10.1089/cyber.2019.0146

Experiencing online harassment (USA 2014 Study): https://www.pewresearch.org/internet/2014/10/22/part-1-experiencing-online-harassment/

Blogs

How to deal with cyberbullying on social media? (LifeLearn)

https://www.lifelearn.com/2015/09/04/how-to-deal-with-cyberbullying-on-social-media/

Five Simple Steps for Responding to Negative Online Reviews (Marie Holowaychuk) https://marieholowaychuk.com/2022/02/02/five-simple-steps-for-responding-to-negative-online-reviews/

Other Resources

AVMA Online Reputation Management (Members Only): https://www.avma.org/resources-tools/practice-management/reputation/monitoring-your-online-reputation

Australian E-Safety Commissioner: https://www.esafety.gov.au/

Check out my online program “From Burnout to Balance” for more information and to register: www.marieholowaychuk.com/burnout

Online Programs
To learn more about our 4- and 8-week online programs approved for CE credit in jurisdictions that recognize RACE, please visit:
https://revivingvetmed.com/programs/
Newsletter
For more practical pointers and tangible tips related to veterinary mental health and wellbeing, subscribe to our e-newsletter:
https://revivingvetmed.kartra.com/page/newsletter
Questions or Suggestions
Email [email protected]

Previous Episode

undefined - Recovering From Habitual Burnout  | Episode 12 | Reviving Vet Med

Recovering From Habitual Burnout | Episode 12 | Reviving Vet Med

Despite a slight improvement in caseload and staffing within most veterinary practices, veterinary team members are still experiencing persistent or habitual burnout. This phenomenon is becoming more prevalent and requires awareness and intentional steps to allow individuals to recover.

During this episode, we review the research regarding the different stages of burnout including the symptoms. Most importantly, practical strategies for prevention, management, and recovery from burnout are shared.

Video Version
https://www.youtube.com/watch?v=UXdyRbWg8tc&list=PLSg17Xf-rT1-e4zMj5UhYf_ecmYdqO4k7&index=7

Resources

Burnout in Healthcare Workers - Prevalence, Impact, and Preventative Strategies: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7604257/

Compassion satisfaction, burnout, and secondary traumatic stress among full-time veterinarians in the United States (2016-2018): https://pubmed.ncbi.nlm.nih.gov/33978434/

CVMA Wellness Survey (2012): https://www.canadianveterinarians.net/news-events/news/resources/vet-health-wellness-cvma-national-survey%20results

Online Programs
To learn more about our 4- and 8-week online programs approved for CE credit in jurisdictions that recognize RACE, please visit:
https://revivingvetmed.com/programs/
Newsletter
For more practical pointers and tangible tips related to veterinary mental health and wellbeing, subscribe to our e-newsletter:
https://revivingvetmed.kartra.com/page/newsletter
Questions or Suggestions
Email [email protected]

Next Episode

undefined - Impact of the Pandemic on Veterinary Teams | Episode 14 | Reviving Vet Med

Impact of the Pandemic on Veterinary Teams | Episode 14 | Reviving Vet Med

Now that we are two years into the COVID-19 pandemic, it’s important to take a step back to assess the impact of these extraordinary times on the mental health and wellbeing of veterinary professionals. Recent research conducted by Merck Animal Health in partnership with the American Veterinary Medical Association brings newfound awareness and understanding to the impact the pandemic has had on veterinarians, vet techs, and support staff.

During this episode, the main findings from the 2021 Merck Animal Health Veterinary Wellbeing Study are shared, in addition to other recent studies investigating the impact of COVID-19 on the veterinary profession. Some strategies for employers and employees to help boost wellbeing in the context of this research are also discussed. This is an important episode that all veterinary team members will benefit from listening to.

Video Version

https://www.youtube.com/watch?v=Yqjpxmho2Ms
Research Studies

Communication challenges experienced by veterinary professionals during the COVID-19 pandemic (Australian Vet J 2022): https://onlinelibrary.wiley.com/doi/10.1111/avj.13125

The Initial Months of COVID-19: Dog Owners' Veterinary-Related Concerns(Front Vet Sci 2021): https://www.frontiersin.org/articles/10.3389/fvets.2021.629121/full

Veterinary Student Perspective on COVID-19 and Veterinary Medicine (Front Vet Sci 2021): https://www.frontiersin.org/articles/10.3389/fvets.2021.723890/full

Small animal general practice veterinarians' use and perceptions of synchronous video-based telemedicine in North America during the COVID-19 pandemic (JAVMA 2021): https://pubmed.ncbi.nlm.nih.gov/34061604/

Merck Animal Health Veterinary Wellbeing Study III: https://www.merck-animal-health-usa.com/about-us/veterinary-wellbeing-study

Frequency, Stressfulness and Type of Ethically Challenging Situations Encountered by Veterinary Team Members During the COVID-19 Pandemic (Front Vet Sci 2021): https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8071942/#SM1

Blogs

Ethically Challenging Situations Have Risen Dramatically in Veterinary Medicine During the Pandemic: https://marieholowaychuk.com/2022/03/02/ethically-challenging-situations-have-risen-dramatically-in-veterinary-medicine-during-the-pandemic/

Resources

Subscribe to my bi-weekly newsletter and receive the PDF download “10 Tools for Battling Burnout”: www.marieholowaychuk.com/subscribe

Download the PDF “Healthy Strategies for Veterinary Wellbeing”: https://www.merck-animal-health-usa.com/offload-downloads/mah-healthy-strategies-infographic

Online Programs
To learn more about our 4- and 8-week online programs approved for CE credit in jurisdictions that recognize RACE, please visit:
https://revivingvetmed.com/programs/

Reviving Vet Med - Coping With Online Critics and Bullies | Episode 13 | Reviving Vet Med

Transcript

Hi, everyone, and welcome to another episode of Reviving Vet Med. In today's episode, we are going to be discussing the topics of cyberbullying and negative online reviews. So please note that some of you may feel triggered by this conversation, especially if these are situations that you have had to face yourself in your career. I do try and address these topics proactively in sharing ways to cope and, of course, sharing ways to take care of yourself. So, know that the content that is provide

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