
ReThink & InMoment - Inclusive Experiences
11/02/20 • 27 min
Simon Fraser, VP, Customer Experience Strategy at InMoment is back for the final episode in this series. Simon covers...
What are Inclusive Experiences?
Do you design for the 'average'?
Are you able to understand and improve Inclusive Experiences from your customer feedback?
#theproductivityexperts
Register for the 2025 Productivity ForumFind us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
Simon Fraser, VP, Customer Experience Strategy at InMoment is back for the final episode in this series. Simon covers...
What are Inclusive Experiences?
Do you design for the 'average'?
Are you able to understand and improve Inclusive Experiences from your customer feedback?
#theproductivityexperts
Register for the 2025 Productivity ForumFind us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
Previous Episode

ReThink & InMoment - Self checkout and the move to self pay
🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment is back for episode 3. He shares his thoughts on the evolution of payment, how things can get in the way of delivering a great customer experience at the end of your shopping journey and how this massively influences your brand experience 🎧
#theproductivityexperts
Register for the 2025 Productivity ForumFind us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
Next Episode

Where is your Customer?
Andrew Busby, Founder Retail Reflections and Co-Founder SafePrem Solutions shares his views on why it is important to know where you Customer is as we move to a more locally based way of life
Top Tip: If you are Christmas shopping online this year order early to avoid disappointment, especially if it a Turkey 🦃
#theproductivityexperts
Register for the 2025 Productivity ForumFind us in the Top 50 Productivity Podcasts
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
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