AI: The Word of 2023
11/07/23 • 36 min
Collins Dictionary has announced that ‘AI’ is the Word of the Year for 2023. Miya Knights, Retail Consultant and Publisher of Retail Technology Magazine, joins Natalie to discuss the wide-ranging implications of artificial intelligence. They break down the learnings from last week’s first ever AI Safety Summit, held at Bletchley Park, exploring both short-term and longer-term risks posed by the technology.
They then move into a conversation about AI's impact impact on the retail sector and how it will transform the way we shop, exploring the many opportunities for retailers - from driving back-end efficiencies to utilising AI-powered shopping assistants to deliver more tailored customer experiences.
Collins Dictionary has announced that ‘AI’ is the Word of the Year for 2023. Miya Knights, Retail Consultant and Publisher of Retail Technology Magazine, joins Natalie to discuss the wide-ranging implications of artificial intelligence. They break down the learnings from last week’s first ever AI Safety Summit, held at Bletchley Park, exploring both short-term and longer-term risks posed by the technology.
They then move into a conversation about AI's impact impact on the retail sector and how it will transform the way we shop, exploring the many opportunities for retailers - from driving back-end efficiencies to utilising AI-powered shopping assistants to deliver more tailored customer experiences.
Previous Episode
Wilko's Revival, Asos' Identity Crisis and Bellwether Next Getting It Right
In this bumper episode of Retail Disrupted, retail consultant and high street champion Graham Soult joins Natalie to discuss Wilko’s return to the high street, Asos/Next results and the opportunities and challenges facing high streets in this digital era.
- 5m: Business rates
- 10m: Store closures
- 14m: Wilko’s demise and rebirth: what went wrong and how will the new Wilko stores be different?
- 21m: Back from the brink: how to revive defunct brands
- 28m: Mixed fashion fortunes: Is Asos still relevant and what’s the secret to Next’s resilience?
- 37m: New Channel 5 Lidl documentary
- 40m: Future of the high street
Links:
Learn more about Graham’s consultancy work: Canny Insights
Connect with Graham on LinkedIn and Twitter
Watch Graham on the Channel 5 Lidl documentary
Next Episode
It's Going To Be A Bumper Black Friday
Love it or loathe it, Black Friday has become a permanent fixture on the UK retail calendar. In this episode, Natalie shares her predictions and general observations around Black Friday 2023. You'll learn:
- Why Natalie is expecting a strong turnout this year.
- Black Friday creep - why retailers like John Lewis are going earlier than ever before.
- Whether the growing skepticism around Black Friday will impact shoppers' willingness to participate.
- Why blanket discounts are out and targeted promotions are in.
- What the ONS and BRC data tells us about Black Friday 2023.
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