Retail Disrupted

Technology continues to disrupt all aspects of shopping. On-demand groceries turn up on our doorsteps within minutes. AI is powering more personalised customer experiences. And checkout-free stores are taking the concept of frictionless retail to a whole new level. Today, shoppers are hyper-informed, digitally-enabled and hungry for experiences that reflect their 21st century needs. Hosted by Retail Analyst and Author Natalie Berg, Retail Disrupted helps you stay on top of the latest industry developments, trends and innovations from the UK and around the globe. Each week, we’ll get under the hood of retail, covering topics such as: - The convergence of physical and digital commerce - How tech can enhance the customer experience - Reinventing bricks & mortar retail - The future of e-commerce - Macroeconomic and sociodemographic shifts - Shopper loyalty For more, visit www.nbkretail.com