#2: Mastering the Restaurant Game: Insights from Ryan Egozi

04/29/24 • 40 min

Mastering the Restaurant Game: Insights from Ryan Egozi | Restaurant Leaders Unplugged

Dive into the dynamic world of restaurant management with Ryan Egozi, a seasoned expert from Toast and former leader at Suviche Hospitality Group, as he shares invaluable insights on thriving in the modern restaurant industry. In this episode of Restaurant Leaders Unplugged, Ryan discusses the transition from hands-on restaurant operations to technology, the power of simplifying your approach, and the critical role of processes in achieving restaurant success.

🍴 What You’ll Learn:

Quality of Life in Tech vs. Restaurant Operations: Discover how moving from restaurant floors to tech can change your work-life balance without losing the essence of hospitality.
Simplicity in Operations: Ryan breaks down why focusing on happy guests, great food, and satisfied employees creates a foundation for success.
Integrating Technology: Learn how tools like Toast can streamline operations while enhancing the customer experience, and where the line should be drawn to preserve the human touch.
Adapting to Consumer Changes: Understand the challenges of rising commodity costs and how rapidly changing consumer preferences impact restaurant strategies.
Marketing and Operations Synergy: Uncover the benefits of aligning marketing efforts with operational capabilities to ensure realistic and impactful promotions.

💡 Ryan shares stories and lessons that highlight the importance of balancing creativity with systematic processes, the role of technology in modern hospitality, and strategies for adapting to the ever-changing landscape of consumer demands.

Whether you're a budding restaurateur, a seasoned operator, or simply fascinated by the intersection of hospitality and technology, this episode offers a wealth of knowledge and practical advice. Don’t forget to like, subscribe, and click the bell icon for more insights from industry leaders!

Restaurant Leaders Unplugged with Sebastian Stahl

Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb

Subscribe, share, and leave a review to help other restaurant leaders find us!

Mastering the Restaurant Game: Insights from Ryan Egozi | Restaurant Leaders Unplugged

🍴 What You’ll Learn:

Quality of Life in Tech vs. Restaurant Operations: Discover how moving from restaurant floors to tech can change your work-life balance without losing the essence of hospitality.
Simplicity in Operations: Ryan breaks down why focusing on happy guests, great food, and satisfied employees creates a foundation for success.
Integrating Technology: Learn how tools like Toast can streamline operations while enhancing the customer experience, and where the line should be drawn to preserve the human touch.
Adapting to Consumer Changes: Understand the challenges of rising commodity costs and how rapidly changing consumer preferences impact restaurant strategies.
Marketing and Operations Synergy: Uncover the benefits of aligning marketing efforts with operational capabilities to ensure realistic and impactful promotions.

Restaurant Leaders Unplugged with Sebastian Stahl

Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb

Subscribe, share, and leave a review to help other restaurant leaders find us!

Next Episode

#6 Reimagining Restaurant Operations: Andrei Stern, CFO and Co-founder of Suviche Hospitality Group, on Efficiency and Profitability

Navigating Change and Innovation in the Restaurant Industry: A Conversation with Andrei from Suviche Hospitality

In this episode of the Restaurant Leaders Unplugged podcast, host Sebastian Stahl sits down with Andrei from Suviche Hospitality to discuss the evolution and current challenges of the restaurant industry. They delve into the impact of reducing menu complexity, the importance of meticulous time management, and strategic growth amidst rising labor costs and inflation. Andrei shares his journey from starting out in a small sushi restaurant to scaling multiple locations, highlighting the significance of strong company culture, sustainable practices, and the right technology stack for operational efficiency. With insights on building value-driven customer experiences and future growth plans, this episode provides a comprehensive look at navigating the dynamic landscape of the restaurant business.

00:00 The Evolution of Restaurant Menus

00:34 Introduction to the Podcast

00:57 Guest Introduction: Andrei's Journey

01:28 Early Challenges and Growth

03:49 Strategic Decisions and Expansion

08:20 Navigating Market Changes

13:39 Operational Efficiency and Menu Focus

16:18 Marketing Strategies and Brand Building

21:05 Company Culture and Values

27:46 Customer Experience and Feedback

30:04 Technology and Sustainability

32:12 The Pitfalls of Disconnected Systems