A Customer Success Director Asks... with Marco Carrubba

Explicit content warning

06/18/24 • 54 min

How does a customer success director bridge tech buyers and sellers? What questions can you ask job applicants to screen for key characteristics? How can young professionals present themselves most effectively on LinkedIn and connect with mentors?

In this episode, Antonia speaks with Marco Carrubba, Senior Director of Customer Success at UiPath. Throughout his decades-long career in customer success at companies like Microsoft, Vodafone, and VMware, he has mastered the art of bridging buyers and sellers - maintaining strong, trusting relationships. His interpersonal skills and care for others also make him a highly effective team-builder and startup mentor. Antonia and Marco discuss what customer success is, his greatest interview secrets, and advice for young professionals.

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A Couples & Sex Therapist Asks... with Eva Dillon (LCSW, CST)

How can questions heal and enhance our most intimate relationships? How do they help couples have more fulfilling sexual experiences? Our most intimate relationships are often ones that we keep the most secret, yet they can be some of the most important to talk about and continuously work on.

In this conversation, Antonia speaks with Eva Dillon (LCSW, CST) about the questions she asks in her work as a couples and sex therapist. Eva is a psychotherapist based in New York City, with a degree from The University of Michigan and certification from The American Association of Sexuality Educators, Counselors, and Therapists. She shares how she supports individuals and couples through challenging times and tips for how we can all work on our relationships - both with our partners and ourselves.

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A Kindergarten Admissions Director Asks... with Babby Krents

What questions do you ask a four-year-old to determine if they’ll be a good student at your school for the next thirteen years? Wait, back up. What questions do you ask a four-year-old, period? And even scarier - what questions do you ask parents at their most nervous, to get an accurate sense of who they are?

There’s one person who knows the answers to these questions better than anyone, and that’s Babby Krents. Babby has been the Head of Admissions at The Dalton School, a private K-12 school, for the past 30 years. Once named “the most powerful person in New York City” by a former editor of the New York Times, Babby has interviewed thousands of children and parents. In fact, Antonia was one of them! Listen to their illuminating and hilarious conversation to get a glimpse into the crazy world of kindergarten admissions in NYC.