Let's Talk Failure - and why you need it!
01/17/24 • 27 min
Failure happens to all of us.
In this episode, we'll delve into the often-feared concept of failure and discover its hidden potential for growth and learning.
We'll explore the essential role of mindset, how to differentiate between a fixed mindset and a growth mindset, and uncover sneaky signs that a fixed mindset holding you back in both your personal and professional life.
Embrace a fresh perspective on failure, seeing it not as a setback, but as a vital stepping stone to success.
Come learn to approach challenges with curiosity, openness to new experiences, and resilience against setbacks. This episode also highlights the crucial distinction between your self-worth and your failures, empowering you to define your worth independently of your setbacks. By the end, you'll be equipped to view failures as valuable experiments and embrace change as a key driver of growth.
Takeaways for You:
- Understand how shifting your view of failure can unlock opportunities for learning and growth.
- Learn to identify and overcome your limitations using curiosity.
- Recognize the symptoms of a fixed mindset and how they might be impeding your progress.
- Discover how to separate your self-worth from your failures, establishing a resilient sense of self.
- Transform your approach to challenges, viewing failure as an experimental learning opportunity and change as a catalyst for personal and professional growth.
OTHER LINKS MENTIONED IN THIS EPISODE:
Mindset - Carol Dweck
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
WORK WITH RACHEL:
🧑🏻🎓 The CS Leadership Academy
CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube
WEBSITE
Failure happens to all of us.
In this episode, we'll delve into the often-feared concept of failure and discover its hidden potential for growth and learning.
We'll explore the essential role of mindset, how to differentiate between a fixed mindset and a growth mindset, and uncover sneaky signs that a fixed mindset holding you back in both your personal and professional life.
Embrace a fresh perspective on failure, seeing it not as a setback, but as a vital stepping stone to success.
Come learn to approach challenges with curiosity, openness to new experiences, and resilience against setbacks. This episode also highlights the crucial distinction between your self-worth and your failures, empowering you to define your worth independently of your setbacks. By the end, you'll be equipped to view failures as valuable experiments and embrace change as a key driver of growth.
Takeaways for You:
- Understand how shifting your view of failure can unlock opportunities for learning and growth.
- Learn to identify and overcome your limitations using curiosity.
- Recognize the symptoms of a fixed mindset and how they might be impeding your progress.
- Discover how to separate your self-worth from your failures, establishing a resilient sense of self.
- Transform your approach to challenges, viewing failure as an experimental learning opportunity and change as a catalyst for personal and professional growth.
OTHER LINKS MENTIONED IN THIS EPISODE:
Mindset - Carol Dweck
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
WORK WITH RACHEL:
🧑🏻🎓 The CS Leadership Academy
CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube
WEBSITE
Previous Episode
The Essential Mindset Shifts for Successful Leadership
Want to know a secret? Setting your CS strategy is the easy part!
What often prevents MOST CS leaders from achieving the results and recognition they hope for is their mindset.
We'll dive into what the heck mindset is, how it affects your results, and how it needs to change as you move from an individual contributor to a leader. BY THE TIME YOU FINISH LISTENING, YOU’LL KNOW:
- The key differences between a CSM mindset and a CS Leadership mindset
- Advice for how to let go of perfectionism by lowering the stakes
- Three questions to ask yourself to untwist your thinking
- How to build confidence and beat imposter syndrome
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
WORK WITH RACHEL:
🧑🏻🎓 The CS Leadership Academy
CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube
WEBSITE
Next Episode
Giving Negative Feedback Without Destroying Morale
Do you avoid giving negative feedback because you don't want to upset your employees? Do you ever worry they won't like you?
You’ll learn why it’s so hard to give negative feedback, what the consequences are for avoiding it, and a proven (Provan?) framework for delivering it in a way that gets results without sending the other person into a shame spiral or being wishy-washy.
Takeaways for You:
- Why the brain goes haywire in these situations
- Caring About Employees vs. Being Liked
- How to establish psychological safety
- The secret to framing your criticisms correctly
- Highlighting invisible consequences
OTHER LINKS MENTIONED IN THIS EPISODE:
Crucial Confrontations (now called Crucial Accountability) - - Patterson, Grenny, Maxfield, McMillan, and Switzler
Crucial Conversations - Patterson, Grenny, Maxfield, McMillan, and Switzler
Never Split the Difference (Also great on audiobook!) - Chris Voss
Feedback Framework - a quick reference sheet
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com
++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
WORK WITH RACHEL:
🧑🏻🎓 The CS Leadership Academy
CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube
WEBSITE
Psychology of Customer Success - Let's Talk Failure - and why you need it!
Transcript
Let's talk failure
Speaker 1Loaded word huh , lot of anxiety .
Speaker 1It's a huge fear that a lot of us carry around all the time like , oh my God , am I gonna fail at something ? It sounds like the worst thing in the world ,
Speaker 1and failure can be different th
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