How to Improve Employee Morale (When You Can't Give Them A Raise!)

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03/27/24 • 28 min

Is it possible to motivate your team without paying them more?
In a time when workloads are doubling and raises are scarce – How can you keep your team motivated - even EXCITED - to give it their all?
Money matters - no question about it. But it's only a small piece of what actually impacts job performance.
Now I'm not saying to be cheap! Pay your people as well as you possibly can!
But if you're getting no wiggle room from the C-Suite on budget - that doesn't have to mean your team will automatically stop trying. Other things matter too. People WANT to feel motivated. Come find out how.
BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER:

How to avoid resentment during "Do more with... (you know.)"
The career development hack that gets employees taking work off your plate - and thank you for it!
The human-first leadership techniques that tripled the effectiveness of my CS teams within the first six months.

When you finish listening, I'd love to hear your biggest takeaway from today's episode.
Tag me in a post on LinkedIn and let me hear what you learned!

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

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💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
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How to avoid resentment during "Do more with... (you know.)"
The career development hack that gets employees taking work off your plate - and thank you for it!
The human-first leadership techniques that tripled the effectiveness of my CS teams within the first six months.

When you finish listening, I'd love to hear your biggest takeaway from today's episode.
Tag me in a post on LinkedIn and let me hear what you learned!

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

🧑🏻‍🎓 The CS Leadership Academy

CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube

WEBSITE

https://provansuccess.com

Previous Episode

Why your SMART goals aren't working

Learn about the effectiveness of SMART goals in customer success and explore alternative goal-setting strategies that align with human psychology and brain science, including practical tips on setting and achieving goals that are more motivating, achievable, and relevant to the priorities of CS professionals.
Are SMART goals stupid?
Do you struggle to stay motivated by SMART goals?
Well, there's a reason for that.
SMART goals may not always be the best fit for the human brain and creative thinking.
We'll dig into how to set goals that resonate with your brain's natural way of thinking, to keep you motivated, and making progress every day.
BY THE TIME YOU FINISH LISTENING, YOU’LL KNOW: :

How the structure of SMART goals can hinder creative thinking.
The need for natural language and simplicity in goal setting.
Questions to ask yourself to ensure your goals are aligned with your top priorities.
The importance of emotion and motivation in achieving your goals.

Plus, how setting goals for yourself should be DIFFERENT than setting goals for your team!

Resources mentioned in the episode: goblin.tools

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

🧑🏻‍🎓 The CS Leadership Academy

CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube

WEBSITE

https://provansuccess.com

Next Episode

The Psychology of Customer Onboarding

Is your onboarding process falling flat?
Are you struggling with low adoption rates despite your best efforts?
It's time to rethink your approach and consider the psychology behind effective onboarding.

Dive into the reason why traditional onboarding methods often fail and what you can do to revolutionize your onboarding process for better customer adoption.

BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVER:

The crucial difference between implementation and onboarding, and why you should focus on onboarding people, not just software
Why long implementation times, one-size-fits-all training, and information overload can sabotage your onboarding efforts
The science behind the Ebbinghaus Forgetting Curve and how to combat it using spaced repetition and emotional engagement
How to identify the "first value" moment for your customers and why it's the true end of onboarding
Practical tips for creating an effective onboarding process, including kickoff calls, targeted training, and a comprehensive knowledge center

Don't let ineffective onboarding lead to churn and disappointment. Tune in to learn how you can leverage psychology to create an onboarding experience that sets your customers up for success and long-term adoption.

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

🧑🏻‍🎓 The CS Leadership Academy

CONNECT WITH RACHEL
Follow at:
LinkedInTikTokInstagramYouTube

WEBSITE

https://provansuccess.com