S1E12 - Care Transitions Division

11/20/23 • 40 min

COAAA continues to expand our reach through new contracts, providing emerging services, and innovating through new programs.

Melissa Gualtieri, Director of Clinical Innovation, and Lisa Castro, Clinical Manager, describe four contracted programs managed in their division. Slightly different from other COAAA clinical programs, this episode teaches about the short-term interventions, case management, and care transitions work we provide in our eight-county region.

Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!

COAAA continues to expand our reach through new contracts, providing emerging services, and innovating through new programs.

Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!

Previous Episode

S1E10 - Caregiving Services and Supports

Lynn Dobb, Community Education and Outreach Manager, and Tammy Smith, Caregiver Support Program Manager, start with an overview of COAAA’s Community Education and Outreach department. Then we do a deep dive into the services and supports we provide to caregivers through consultations, education, support groups, and funding.

Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!

Next Episode

S1E13 - Provider Relations

Service specifications, Ohio Revised Code, compliance, and rules, rules, rules - Provider Relations has many levels of monitoring and oversight.

Hear from Teresa Shane, Provider Relations Manager, and Erika Cowles-West, Provider Relations Specialist, about how the small-but-mighty COAAA Provider Relations team is growing and protecting the provider network in Central Ohio.

Let me know what you think of this podcast, as well as any ideas you have for an episode. Email me at [email protected]!

Pretend I Know Nothing About - S1E12 - Care Transitions Division

Transcript

Katie White [00:00:11]:

Welcome to pretend I know nothing about I'm Katie White, your host administrator of COA. On today's episode, we will hear from Teresa Shane and Erica Coles West about all things provider relations.

Melissa Gualtieri [00:00:24]:

Let's get into to it.

Katie White [00:00:26]:

Well, welcome. I am joined here today by two leaders in the Care Transitions and SDOH Division. Welcome, Lisa and Melissa.

Lisa Castro [00:00:37]:

Than