Ep 32: How This 177-Year-Old Bank Innovates // Nitin Mhatre
09/12/24 • 29 min
It’s action packed in banking right now as regulatory uncertainty mounts with the looming presidential election.
Today on the show, Al and Steve pick the brain of Nitin Mhatre, the CEO of Berkshire Bank, on the most pressing issues in banking. They explore the tension of a bank changing for the times while preserving its relationship-driven company culture, how to recruit senior talent and the importance of investing in technology. They also get into some of the cool initiatives the bank has pursued, including offering a bank account that comes with an unusual perk – paying up to $15 per month for subscriptions like Hulu and Netflix for certain direct deposit customers.
Al also brings up the big reunion: the Oasis tour. Steve starts humming.
It’s action packed in banking right now as regulatory uncertainty mounts with the looming presidential election.
Today on the show, Al and Steve pick the brain of Nitin Mhatre, the CEO of Berkshire Bank, on the most pressing issues in banking. They explore the tension of a bank changing for the times while preserving its relationship-driven company culture, how to recruit senior talent and the importance of investing in technology. They also get into some of the cool initiatives the bank has pursued, including offering a bank account that comes with an unusual perk – paying up to $15 per month for subscriptions like Hulu and Netflix for certain direct deposit customers.
Al also brings up the big reunion: the Oasis tour. Steve starts humming.
Previous Episode
Ep 31: The Recipe for Growing a Bank in 2024 with WesBanco’s Jeff Jackson
As Jeff Jackson, the CEO of WesBanco, sees it, M&A activity can only go up.
In this episode, Al and Steve chat with Jeff about why that is and what is at stake for community banks across the country.
They also explore other banking classics, including what the future of delivery in banking looks like, how to retain employees and what has helped the bank grow its deposits in a competitive year. They also opine on another passion: college football.
Next Episode
Ep 33: Lake City's Secret Sauce // CEO David Findlay
Lake City Bank has managed to grow its book value per share even amid some of the thorniest industry challenges.
David Findlay, Chairman and CEO of Lake City Bank, talks to Al and Steve about why the bank is creating an innovation and tech center in Indiana, the significance of elevating the retail banker role and the importance of community outreach, including by making a move a big bank wouldn’t: maintaining rural branches.
But his secret sauce? It’s literal: Don’s Rib Sauce at Alcona Country Club in Elkhart, Indiana.
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