
92: Part 2 - The Transformative Power of Conflict Resolution with Your Teen
07/01/24 • 34 min
Karleen Savage, Conflict resolution expert and certified hostage and crisis negotiator shares the tools that work during an argument with our teens.
As a trailblazer in the realm of parent-teen relationships, Karleen Savage’s insights are not confined to theory, but are forged in the crucible of real-world challenges and triumphs as a parent herself, and from her experience navigating complex conflicts as a crisis negotiator.
As the creator of the Savage Theory of Resolution®, a five-skill model that can be used to resolve any conflict, Karleen knows that peaceful and amicable resolution is possible. Karleen has been featured on MSNBC for her knowledge in hostage negotiation. She holds a Masters in Conflict Resolution & Negotiations, and she is a certified hostage and crisis negotiator. She has been married for more than 30 years and resides in Utah with her family.
- Universal skills that experts use to resolve conflict
- Curiosity when you and your teen don’t see eye to eye
- Attitude-how do you show up in conflict?
- Master listening-this is essential and Karleen shares how to master this
- Connection
- Reframing & phrasing: what are the words we’re using? Are you “holding” in the conversation?
- Over-arching philosophies: what do you want for your teen? How do you create that as a possibility in them?
- How to create parenting mantras and why it’s important?
Sponsored by EdGerety.com
Resources
- Website: KarleenSavage.com
- Free Download: Get a digital download of The Confident Teen Blueprint
Karleen Savage, Conflict resolution expert and certified hostage and crisis negotiator shares the tools that work during an argument with our teens.
As a trailblazer in the realm of parent-teen relationships, Karleen Savage’s insights are not confined to theory, but are forged in the crucible of real-world challenges and triumphs as a parent herself, and from her experience navigating complex conflicts as a crisis negotiator.
As the creator of the Savage Theory of Resolution®, a five-skill model that can be used to resolve any conflict, Karleen knows that peaceful and amicable resolution is possible. Karleen has been featured on MSNBC for her knowledge in hostage negotiation. She holds a Masters in Conflict Resolution & Negotiations, and she is a certified hostage and crisis negotiator. She has been married for more than 30 years and resides in Utah with her family.
- Universal skills that experts use to resolve conflict
- Curiosity when you and your teen don’t see eye to eye
- Attitude-how do you show up in conflict?
- Master listening-this is essential and Karleen shares how to master this
- Connection
- Reframing & phrasing: what are the words we’re using? Are you “holding” in the conversation?
- Over-arching philosophies: what do you want for your teen? How do you create that as a possibility in them?
- How to create parenting mantras and why it’s important?
Sponsored by EdGerety.com
Resources
- Website: KarleenSavage.com
- Free Download: Get a digital download of The Confident Teen Blueprint
Previous Episode

91: What Teens Need to Know About Digital Preservation
Rhonda Chadwick is a trained archivist who has written a book called “Secrets from the Stacks: an archivist reveals how to store, digitize, and preserve documents to create a family archive and leave a personal legacy. She has a dual MLIS/Archives Management and MA History degree. She is the owner of a personal history business called LenaSalina Legacy Preservation.
The teenage years contain some of our best times that teens will want to preserve, but also, sometimes tragedy strikes and teens may be in a position to want to save items from a loved one who has left this life too soon.
- Save pictures in non-proprietary format such as jpegs and word documents in pdf.
- Relying on the cloud for storage can be risky as the data lives on their service.
- It’s best to back up everything using 3-2-1: two local options (computer & flash drive) and one off-site service (cloud).
- What do to with all the photos on your phone: Keep photos and documents that have enduring stories.
- It’s a great practice to go through your saved photos on a regular basis and delete what is not necessary to save.
- The digital world is unstable, so printing photos is still a great idea.
- Social media, email, and text messages can also be saved
Sponsored by EdGerety.com
Resources
- Email: [email protected]
- Website: LenaSalina.com
- Information provided by the Library of Congress: https://guides.loc.gov/family-history-for-kids/preservation https://digitalpreservation.gov/personalarchiving/
Next Episode

93: Tackling Some of the Biggest Issues Parents Face in Raising Teens
Jon Mattleman received his B.A. from Clark University in 1978, and his MS in Counseling from the University of Hartford in 1981. Jon’s workshops and presentations are geared to give participants tools they can implement immediately, strategies that work with children and youth, and approaches which have proven to be critical to building healthy relationships. Jon frequently consults with schools, parent groups, mental health organizations, and in workplace settings regarding the issues of anxiety, stress, depression, suicide, parenting, and the emotional consequences of technology.
Jon is a certified trainer in QPR Suicide Prevention and has worked with professionals in schools, with state organizations such as the Massachusetts Probation Department, as well as with hundreds of parents regarding self-harm and suicide prevention. Jon is best known for his talk “The Secret Life of Teens and Tweens” and has presented this to thousands of parents all over New England. Jon has appeared on numerous radio and television shows lending his expertise on anxiety, depression, suicide, teens, and parenting.
- When teenagers are giving their parents an attitude, how should they deal with that?
- Parents shouldn’t take an attitude from their teens personally.
- Be Patient. Never change your expectations of your teen, however you may need to change your timeline.
- Parents can practice giving themselves a time-out so they don’t say something they wish they could take back.
- What do you do if a kid gets in trouble, for example- smoking in the bathroom at school?
- What do you do when you learn that your son/daughter is having sex, do you confront them?
- “In the dark conversations” can be very effective when having challenging conversations as facial expressions can alter the outcome.
- Jon talks about a teen’s brain and what motivates them at different stages, and how to prepare and recognize these shifts.
Sponsored by EdGerety.com
Resources
- Website: https://www.jonmattleman.com
- Twitter: https://x.com/Jonmattleman
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