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One Next Step: Management Tips & Tools for Small Business Owners - 009: How Emotional Intelligence & Soft Skills Produce Hard Sales Results

009: How Emotional Intelligence & Soft Skills Produce Hard Sales Results

09/01/20 • 33 min

1 Listener

One Next Step: Management Tips & Tools for Small Business Owners

The number one complaint prospects have about salespeople is they talk too much. Also, business leaders' common complaints about salespeople aren't meeting their sales quote; it's typically related to things like a bad attitude, not being a team player, or being overly aggressive with prospects. Soft skills resolve all of these issues. However, most leaders focus on hiring new sales team members based on hard skills like industry and selling experience.

In this episode, we'll be talking about how emotional intelligence and soft skills produce hard sales results with Colleen Stanley, a sales trainer and the president of SalesLeadership, Inc., a sales development firm. She will talk with us about how to build high-performing sales teams through the power of emotional intelligence.

Welcome to episode nine of One Next Step.

See omnystudio.com/listener for privacy information.

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The number one complaint prospects have about salespeople is they talk too much. Also, business leaders' common complaints about salespeople aren't meeting their sales quote; it's typically related to things like a bad attitude, not being a team player, or being overly aggressive with prospects. Soft skills resolve all of these issues. However, most leaders focus on hiring new sales team members based on hard skills like industry and selling experience.

In this episode, we'll be talking about how emotional intelligence and soft skills produce hard sales results with Colleen Stanley, a sales trainer and the president of SalesLeadership, Inc., a sales development firm. She will talk with us about how to build high-performing sales teams through the power of emotional intelligence.

Welcome to episode nine of One Next Step.

See omnystudio.com/listener for privacy information.

Previous Episode

undefined - 008 Bonus: Choosing the Right Marketing Channels for Your Business [Post-Interview Chat with Amy Appleton]

008 Bonus: Choosing the Right Marketing Channels for Your Business [Post-Interview Chat with Amy Appleton]

See omnystudio.com/listener for privacy information.

Next Episode

undefined - 010: Michael Hyatt on Why Most Strategic and Annual Plans Fail (and What to Do About It)

010: Michael Hyatt on Why Most Strategic and Annual Plans Fail (and What to Do About It)

It’s business planning season, which hopefully means you and your team will soon be reviewing recent performance, outlining future initiatives, creating budgets, and listing new hires. While leaders want to build a plan that provides clarity and specificity, the plan should also be so energizing and compelling that our teams want to implement it. It must also contain clear accountabilities, so there’s no confusion about who does what.

Today, we’re going to learn a blindspot or two in the annual business planning process and receive tips on how to overcome them. In this episode, we’ll discuss why most strategic and annual plans fail (and what to do about it). Our guest is Michael Hyatt, the bestselling author and the CEO of Michael Hyatt & Company — a leadership development company.

Welcome to episode ten of One Next Step.

See omnystudio.com/listener for privacy information.

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