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Now That's IT: Stories of MSP Success - Ahead of Tomorrow: Embracing AI and Automation with Jimmy Puckett

Ahead of Tomorrow: Embracing AI and Automation with Jimmy Puckett

12/07/23 • 45 min

Now That's IT: Stories of MSP Success

Hear how Jimmy Puckett, an MSP visionary, transformed the tech landscape through the power of automation. Jimmy shares his journey, revealing how leveraging automation not only revamped his business but also set new benchmarks in the industry. Get ready to explore the impact of technology evolution and uncover the game-changing potential of automation in managed services. This episode is a must-listen for anyone in the MSP world looking to stay ahead of the curve and harness the full potential of technological innovation. Join us for an eye-opening experience with Jimmy Puckett, where determination meets groundbreaking strategy in the fast-paced tech arena.

Join us for a front-row seat to see what’s next at N-able!

The 2025 All Partners Meeting is happening online, June 2 & 3. Hear directly from product leaders, explore the roadmap, and ask questions.

Register Now

Let us help you unlock your business's full potential.

N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.

Book a Call with Chris Massey now to learn what Business Transformation can do for you!

'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew..... Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

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Hear how Jimmy Puckett, an MSP visionary, transformed the tech landscape through the power of automation. Jimmy shares his journey, revealing how leveraging automation not only revamped his business but also set new benchmarks in the industry. Get ready to explore the impact of technology evolution and uncover the game-changing potential of automation in managed services. This episode is a must-listen for anyone in the MSP world looking to stay ahead of the curve and harness the full potential of technological innovation. Join us for an eye-opening experience with Jimmy Puckett, where determination meets groundbreaking strategy in the fast-paced tech arena.

Join us for a front-row seat to see what’s next at N-able!

The 2025 All Partners Meeting is happening online, June 2 & 3. Hear directly from product leaders, explore the roadmap, and ask questions.

Register Now

Let us help you unlock your business's full potential.

N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.

Book a Call with Chris Massey now to learn what Business Transformation can do for you!

'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew..... Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

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In-House Innovation: Building an MSSP from Within with Christian Kelly of Xantrion

In this compelling episode, recorded at the N-able Business of Security event in Austin, Texas, join us as we explore the remarkable journey of Christian Kelly, the visionary behind Xantrion's transformation. As Chief Technology Officer and Chief Information Security Officer, Christian shares his strategic insights on the pivotal decision to shift Xantrion's focus towards security, a move that not only redefined their business model but also set a new standard in the Managed Security Service Provider (MSSP) landscape. Dive into the thought process and challenges behind their bold decision to build their security and MSP solutions from within, rather than relying on external solutions. Christian discusses how this in-house approach enabled Xantrion to tailor their services to the unique needs of their clients, foster innovation, and maintain agility in a rapidly evolving cybersecurity landscape. This episode is not just a story of business acumen; it's a testament to the power of internal innovation and visionary leadership in the MSP sector.

Join us for a front-row seat to see what’s next at N-able!

The 2025 All Partners Meeting is happening online, June 2 & 3. Hear directly from product leaders, explore the roadmap, and ask questions.

Register Now

Let us help you unlock your business's full potential.

N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.

Book a Call with Chris Massey now to learn what Business Transformation can do for you!

'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew..... Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

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This episode was recorded at an N-able Business Transformation event, Escape Velocity: Getting to $2M, in Austin, Texas.
From Ori Segall's beginnings as a hands-on technician to his rise as a Chief Technology Officer in the MSP industry, his story showcases the pivotal role of standardization and cybersecurity in the growth and scaling of MSPs. Ori provides a blend of unique strategies and personal stories, shedding light on the hurdles and victories faced in keeping pace with the ever-evolving tech landscape of 2024. Packed with insights and practical advice, this episode is a goldmine for anyone aiming to propel their MSP business to new heights with innovative practices and visionary leadership. Don't miss out on learning from one of the industry's trailblazers!

Join us for a front-row seat to see what’s next at N-able!

The 2025 All Partners Meeting is happening online, June 2 & 3. Hear directly from product leaders, explore the roadmap, and ask questions.

Register Now

Let us help you unlock your business's full potential.

N-able Business Transformation is Expert led and Peer informed.These valuable executive programs are tailored to provide effective guidance and a faster path to a scalable and successful business.

Book a Call with Chris Massey now to learn what Business Transformation can do for you!

'Now that's it: Stories of MSP Success,' dives into the journeys of some of the trailblazers in our industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today.
Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew..... Now, that's it.
This podcast provides educational information about issues that may be relevant to information technology service providers.

Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice.

The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent.

Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors.

The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe.

All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements.

Now That's IT: Stories of MSP Success - Ahead of Tomorrow: Embracing AI and Automation with Jimmy Puckett

Transcript

Speaker 1

One , two , three , four .

Speaker 1

This whole automation AI collection of tools and opportunities that are in front of us are unlike anything I think we've ever seen . I don't know that people fully embrace or understand how much the world is officially evolving and the speed at which it's going to evolve is unlike anything I think any of us

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