Nice Work! In the Atlassian Ecosystem

ServiceRocket Media

Nice Work! A ServiceRocket Media podcast about the Atlassian ecosystem, features technologists, business experts, and other interesting leaders, thinkers, and voices in the Atlassian Ecosystem. The show is about the innovative and collaborative work people do using the Atlassian Suite. This podcast is produced by ServiceRocket Media, a division of ServiceRocket, a global software adoption company, based in Silicon Valley.

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Top 10 Nice Work! In the Atlassian Ecosystem Episodes

Goodpods has curated a list of the 10 best Nice Work! In the Atlassian Ecosystem episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Nice Work! In the Atlassian Ecosystem for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Nice Work! In the Atlassian Ecosystem episode by adding your comments to the episode page.

031 Marc Verstaen CEO of Anaxi The Interface Matters

Nice Work! In the Atlassian Ecosystem

03/05/19 • 42 min

I have to admit, I love having a native mobile app on my phone that makes it easy for me to work on my Jira issues when I'm on the go. The Jira instance I use every day is Server, so there is no mobile app, which isn't such a big deal mostly. I work in the office, sitting in a desk, and frankly, I don't feel a burning desire to work on my projects using my phone. But once Marc Verstaen, founder and CEO of Anaxi introduced me to his mobile app and I connected it to my Jira instance, I found it liberating. The simple fact that I can scroll through my filters, check in on tasks I am working on and also comment and assign, makes me more responsive to my colleagues without feeling like I am sitting down to work.

On this episode of Nice Work! we talk to Marc about the interface he is building for Jira (and Github), why he is doing it, and what it means for working more effectively.

Yes! Some of you may have noticed that we have not published an episode of Nice Work! since late 2018. I know you have missed it. I have certainly missed talking to so many smart guests about how they use the Atlassian suite to do great things. So, we're bringing it back. We have several cool guests lined up. And we will be on-location at Atlassian Summit 2019 in Las Vegas running episodes of the show from the Expo floor. Please come by the ServiceRocket booth and say hello.

If you have not registered for Atlassian Summit yet, I'd like to make that a bit easier for you by giving you a 20% discount. When you register, use the code: TAKE20TEAM619. With this, you get a 20% discount. Here is the link to Summit: https://www.atlassian.com/company/events/summit

Learn more about Marc:

Anaxi: https://anaxi.com/
On Linkedin: https://www.linkedin.com/in/marcverstaen/
On Twitter: https://twitter.com/verstaen

Tell us what you think of Nice Work!

You could:

Write a review on iTunes. https://itunes.apple.com/us/podcast/nice-work/id1339886029?mt=2
Tweet us using the hashtag #NiceWork and mention @ServiceRocket
Comment below.

Thanks for listening to the show.

011 Rachel Wright Author of Jira Strategy Admin Workbook

Nice Work! In the Atlassian Ecosystem

02/08/18 • 50 min

If you don't know Rachel Wright, you are missing out on the full Jira administration experience. Wright is the author of the must-read Jira Strategy Admin Workbook, she is a certified Jira Administrator, and we believe she coined the term "drain the Jira swamp" to help save you from the epidemic of over-customized Jira instances.

059 Becky Flint Responsive PPM Keeps Product Managers Sane in an Insane World

Nice Work! In the Atlassian Ecosystem

08/07/19 • 56 min

Becky Flint, co-founder and CEO of Dragonboat.io, joins Nice Work to talk about how to bring strategy and execution together in the product development lifecycle using a process called Responsive Portfolio Program Management (Responsive PPM). Dragonboat has a tight integration with Jira, and if Jira represents the execution cycle, Dragonboat represents the strategic cycle. We dive deep into Responsive PPM and how it can help product teams deal with the onslaught of competing priorities that they deal with every day... and keep their sanity.

Learn more about Becky and Dragonboat.io:

Dragonboat website: https://dragonboat.io/
Her presentation slides: https://docs.google.com/presentation/d/1CzE5pAjPnIz1WrNjk9uW06ufkcq4fc-PzZtcfHI2Oao/edit#slide=id.p
On Linkedin: https://www.linkedin.com/in/beckyflint/

We write about all of our podcasts! Check out the full posts and learn what we learn from our guests at nicework.fm.

Thanks so much for listening! If you like this episode, please subscribe to “Nice Work" and rate and review wherever you get your podcasts:

ServiceRocket

Bill Cushard

Tell us what you think of Nice Work!

You could:

Write a review on whatever service you get your podcasts.
Tweet us using the hashtag #NiceWork and mention @billcush.

Thanks for listening to the show.

058 Fred Fowler Scrum Is for Figuring It Out

Nice Work! In the Atlassian Ecosystem

06/26/19 • 69 min

Fred Fowler changed the way I think about agile. And specifically how I think about scrum. He helped me realize that scrum is for projects that require you to figure it out. That's why scrum works so well for software projects because the speed and frequency at which software needs to be shipped, we are always figuring it out. Waterfall methods of work are for work that you've already figured out. You may use scrum to figure out how to build a house. When you are ready to take that house and build 50 of them, you wouldn't use scrum anymore. Software projects aren't the only type of work that requires a continuous process of figuring it out.

Fred Fowler is scrum certified. He has is Profession Scrum Masters (PSM I and PSM II). He is also only one of 50 people or show with his PSM III. He also offers enterprise coaching services and training classes to help people become PSM certified. Fred is also author of, "Navigating Hybrid Scrum Environments: Understanding the Essentials, Avoiding the Pitfalls." To say that Fred is an agile coach is understating his career in a big way. He has had an extensive career in the public sector serving on the city council for the city of Sunnyvale in the heart of Silicon Valley and is the former mayor of Sunnyvale. Fred is currently working on a project in East Palo Alto, CA called Project WeHope, helping people become healthy, employed, and housed.

We write about all of our podcasts! Check out the full posts and learn what we learn from our guests at nicework.fm.

Thanks so much for listening! If you like this episode, please subscribe to “Nice Work" and rate and review wherever you get your podcasts:

ServiceRocket

Bill Cushard

Tell us what you think of Nice Work!

You could:

Write a review on whatever service you get your podcasts.
Tweet us using the hashtag #NiceWork and mention @billcush.

Thanks for listening to the show.

064 Running Effective Meetings

Nice Work! In the Atlassian Ecosystem

02/19/20 • 46 min

Find out how we use the Atlassian Cloud to run a 24/7 growing company, across 7 offices around the world. In this webinar recording, we talk about how to leverage powerful methodologies such as Traction, GTD, Rockefeller Habits and OKRs to drive clarity and alignment in your team and how to use the Atlassian Cloud to implement these methodologies.

063 Building a Responsive Organization

Nice Work! In the Atlassian Ecosystem

01/24/20 • 46 min

We at ServiceRocket have identified and embraced that being a responsive organization is essential to keep evolving. In this webinar recording, you will learn how moving to Jira Cloud made it easier for us.

And to learn more about responsive organizations, go to responsive.org.

062 Architecting a Successful Jira Cloud Migration

Nice Work! In the Atlassian Ecosystem

12/20/19 • 57 min

If you've been running your Atlassian stack on Server or Data Center, you've probably heard the buzz about migrating to Cloud. But rather than just telling you about the benefits of moving to Cloud — better cost control, easier upgrades, and effortless scale – we want to show you why it's the smart move by walking you through our own experience with the upgrade.

That's right, even Atlassian Solution Partners like ServiceRocket have realized the promise of Atlassian Cloud and are leading our customers to sustainable business success through actions, not words.

Join ServiceRocket CEO, Rob Castaneda, and other ServiceRocket leaders for a first-hand account of our upgrade to Atlassian Cloud experience and get a better understanding of:

The business challenges that led us to Cloud
The tipping point that finally made the decision for us
How we're planning and deploying our new Atlassian instance
How a move to Cloud serves our business now and in the future

Plus a bunch of funny and not so funny anecdotes that came out along the way.

061 Sandy Mamoli Self-Organizing Teams, Self-Selection, Self-Organizing Organizations, and Holacracies

Nice Work! In the Atlassian Ecosystem

10/01/19 • 45 min

I was just following the Agile Australia conference hashtag (#agileaus) on Twitter when Sandy's name came up. When I read about her conference talk is saw words like self-organizing teams. OK. I know that one. That's what scrum teams do well. But then I saw the term self-selection. Self-selection? Does than mean I can put myself on my team at work I want? Mostly, yes, according to Sandy Mamoli. And Sandy knows about self-selection. She wrote the book on it, "Creating Great Teams: How Self-Selection Lets People Excel." Obviously, I had to get her on the show to talk about it. Sandy Mamoli is an Agile coach and founder of Nomad8, a small but perfectly formed Agile consultancy in Auckland, New Zealand. She's a former Olympian, a geek, a gadget junkie, international keynote speaker. She has a masters degree in artificial intelligence and knows quite a lot about Agile. As you can tell from the interview, I didn't know anything. This interview truly was about me asking Sandy a bunch of questions to learn how self-selection is creating organizations of the future.

Learn more about Sandy:

About her session at Agile Australia: http://agileaustralia.com.au/2019/speakers/sandy-mamoli/
Her company, Nomad8: https://nomad8.com
Her slides on Holacracy: https://nomad8.com/articles/holacracy-slides/
Sandy actually implemented this stuff: https://www.slideshare.net/smamol/how-i-tried-holacracy-and-lived-to-tell-the-tale-151317408
A more detailed write up on Holacracy: https://nomad8.com/uploads/pdf/Holocracy_How_I_survived_to_Tell_The_Tale_article.pdf

We write about all of our podcasts! Check out the full posts and learn what we learn from our guests at nicework.fm.

Thanks so much for listening! If you like this episode, please subscribe to “Nice Work" and rate and review wherever you get your podcasts:

ServiceRocket

Bill Cushard

Tell us what you think of Nice Work!

You could:

Write a review on whatever service you get your podcasts.
Tweet us using the hashtag #NiceWork and mention @billcush.

Thanks for listening to the show.

060 Pamela Meyer Agility is Responding to Unplanned Situations in an Organized Way

Nice Work! In the Atlassian Ecosystem

08/23/19 • 45 min

The majority of executives say that agility is a critical organizational capability, says Pamela Meyer, author of Agility Shift: Creating Agile and Effective Leaders, Teams, and Organizations. The irony is that most organizations aren't agile. They aren't doing it. If they are doing it, it's coming from a mindset that isn't agile. That's a hard pill to swallow. Leaders know they have to be more agile, responsive, and nimble. But there is still a belief that agility is risky. "What if we make bad decisions?" This is the wrong mindset because actually agility is about minimizing risk while delivering value faster to customers. We talk to Pamela about how organizations can shift their collective mindsets and become more agile.

Learn more about Pamela:

Pamela's Website: https://pamela-meyer.com/
Her Book: https://www.amazon.com/Agility-Shift-Creating-Effective-Organizations/dp/1629560707/ref=sr_1_1?ie=UTF8&qid=1431653481&sr=8-1&keywords=the+agility+shift
The Agility Shift Inventory: https://pamela-meyer.com/agility-shift-inventory/
On Linkedin: https://www.linkedin.com/in/pamelameyerphd/

We write about all of our podcasts! Check out the full posts and learn what we learn from our guests at nicework.fm.

Thanks so much for listening! If you like this episode, please subscribe to “Nice Work" and rate and review wherever you get your podcasts:

ServiceRocket

Bill Cushard

Tell us what you think of Nice Work!

You could:

Write a review on whatever service you get your podcasts.
Tweet us using the hashtag #NiceWork and mention @billcush.

Thanks for listening to the show.

055 Simon Herd and Kate Caldecott Enterprise Service Management with Jira Service Desk

Nice Work! In the Atlassian Ecosystem

06/05/19 • 45 min

Help desks are not the only teams that take and fulfill requests from employees in organizations. Marketing teams are asked to approve copy. Facilities teams are asked to fix broken doors. Legal teams are asked to review contracts. The difference is that help desk teams do not have a reputation of being a black hole. Everyone knows that they can fill out a form and get help. Even if it is "eventually." This is not the same for business teams. Most of the time, we need to know who in marketing or facilities or legal, we need to ask. Then we send an email. Here's the problem, with that approach, there is no way to count the requests, track how long requests take, know what to do when someone goes on vacation. In other words, there is no transparency.

Kate Caldecott, Chief Operating Officer at ThinkTilt and Simon Herd, Founder and CEO of ThinkTilt join Nice Work! to help us understand why business teams need to adopt principles of ITSM and why they should do it with Jira Service Desk. They even wrote a white paper about it called, "From ITSM to ESM: Enterprise Service Management with Jira Service Desk."

Learn more about Kate and Simon:

That ThinkTilt White Paper: http://info.thinktilt.com/itsm-to-esm-white-paper

ThinkTilt Website: http://www.thinktilt.com

Kate on Linkedin: https://www.linkedin.com/in/kate-caldecott-01762312/

Simon on ThinkTilt: https://www.linkedin.com/in/simonherd/

Thanks so much for listening! If you like this episode, please subscribe to “Nice Work! An Atlassian Ecosystem Podcast" and rate and review wherever you get your podcasts:

ServiceRocket

Bill Cushard

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