S3 Ep39 (PART 2) Risk Mitigation with Data and More! w/Jeanne Jones - CX Operations Leader
03/09/22 • 19 min
PART 2 of my conversation with my colleague Jeanne Jones is ready to go... So, do take a listen to S3 Ep39 of the My Curious Colleague Podcast...!
⭐ Jeanne has pretty much done it all - CX Operations Leader for several decades, raising a family, filed for a patent and now... a published author.
And Thank you, Jeanne...
--- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message
PART 2 of my conversation with my colleague Jeanne Jones is ready to go... So, do take a listen to S3 Ep39 of the My Curious Colleague Podcast...!
⭐ Jeanne has pretty much done it all - CX Operations Leader for several decades, raising a family, filed for a patent and now... a published author.
And Thank you, Jeanne...
--- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message
Previous Episode
S3 Ep38 (Part 1) CX, EX & Relationships - Catching up w/Jeanne Jones, CX Operations Leader
I caught up with my colleague, Jeanne Jones, a CX Operations Leader across a myriad of Fortune 500 companies including ConAgra Brands, Ameritech & Sprint to name just a few.
But did you know she filed a patent and is a published author now...?
So much to catch up on...! Therefore... Jeanne’s interview is a “2 Part-er”. Catch Part 1 S3 Ep#38 (Part 1) on the My Curious Colleague #podcast. Look for Part 2 of her episode coming soon...!
We talk topics such as - - what stands out for her across her decades in CX (what’s different; yet what imperatives remain the same), the importance of relationships, along with her POV on Consumer Experience (CX), Employee Experience (EX) plus an introduction to Business Experience (BX).
Hmmm... What does CX + EX + BX = ? A Win for our Consumers!
💜 So... thank you Jeanne for joining me on S2 Ep38 (Part 1) on the My Curious Colleague podcast.
#MyCuriousColleague #FoodSafety #CX #EX #purposedrivenbusiness #CPGCX #caringdeeplyforyourconsumers
--- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/messageNext Episode
S3 Ep40 Consumer Rights & More w/SOCAP Australia & SOCAP Int'l/USA Leaders (Society of Consumer Affairs Professionals)
My colleague, Fiona Brown CEO, at SOCAP Australia joins Leaders Marie Shubin and Jon Cox of SOCAP International USA on this week's podcast. SOCAP stands for the Society of Consumer Affairs Professionals.
Did you know it was President John F. Kennedy who introduced what was eventually to be called the Consumer Bill of Rights in the early 1960’s...?
👉🏻 We talk Consumer Rights, Digital Age impacts and the similarities and differences across these 2 trade/industry groups...
PLUS we talk World Consumer Rights Day which Australia & others around the world celebrates on March 15th.
Thanks so much to these 2 organizations for sharing & collaborating...!
--- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/messageIf you like this episode you’ll love
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