Showing Up For Your Customers - Small Business Customer Service feat. FreshPrintsofSF
02/22/24 • 32 min
The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patronizing a business, and the customer service strategies for their own endeavors. And Jordan Rose joins the conversation to talk about how she built her Etsy shop, Fresh Prints of SF, based on inclusivity and catering to demographics that are too often uncatered to. We’ll learn about the financial incentives to earning a customer’s trust and keeping them happy as you turn your target market into a community.
Learn more about how QuickBooks can help you grow your business:
For a recap from this week’s episode visit: Episode 3 Recap with Jordan Rose
Or learn more about this topic at this resource: How to Give Great Customer Service
See omnystudio.com/listener for privacy information.
The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patronizing a business, and the customer service strategies for their own endeavors. And Jordan Rose joins the conversation to talk about how she built her Etsy shop, Fresh Prints of SF, based on inclusivity and catering to demographics that are too often uncatered to. We’ll learn about the financial incentives to earning a customer’s trust and keeping them happy as you turn your target market into a community.
Learn more about how QuickBooks can help you grow your business:
For a recap from this week’s episode visit: Episode 3 Recap with Jordan Rose
Or learn more about this topic at this resource: How to Give Great Customer Service
See omnystudio.com/listener for privacy information.
Previous Episode
Staying Small While Driving Big Success feat. LazyButtClub
Seeing your small business grow can be exciting, but staying on top of that growth can be difficult for a solopreneur or a small team. As demand increases, how do you keep dollars coming in and products and services going out without breaking your original business model? Unchecked expansion can lead to painful downsizing after the initial rush - which no entrepreneur wants to have to deal with. Hosts Jannese and Austin will be discussing effective small business scaling: growing your company steadily and sustainably. Daniel and Michael Jay of the LazyButtClub Clothing Company talk about their experience with doing just that. They run a small family-owned apparel line with a global audience on TikTok. They’ll tell us how they keep their lifestyle business going strong while maintaining a small team even as they service customers all over the world.
Learn more about how QuickBooks can help you grow your business:
For a recap from this week’s episode visit:
Episode 2 Recap with Daniel and Michael Jay of The LazyButtClub Clothing Company
Or learn more about this topic at this resource:
See omnystudio.com/listener for privacy information.
Next Episode
Client Success is the Real Success feat. No Ifs PR
The definition of winning can be different for every business. For some, it’s high profits, for others, it’s brand building, and for a special type of business, it’s launching the success of a client. Hosts Jannese and Austin detail their experiences with leading clients to accomplish their goals, and how that translates into real rewards in the form of expanding networks, marketing potential, and more revenue. And founder of No Ifs PR, Sydney Holmes, talks about how she built her business around leading others to success. She’ll tell us how the performance of her clients directly feeds into the performance of her own company, how that increases the profitability of her own brand, and how to turn client success into your success.
Learn more about how QuickBooks can help you grow your business:
For a recap from this week’s episode check out: Episode 4 Recap with Sydney Holmes
Or learn more about this topic at this resource: 6 keys to successful client relationship management
See omnystudio.com/listener for privacy information.
Mind The Business: Small Business Success Stories - Showing Up For Your Customers - Small Business Customer Service feat. FreshPrintsofSF
Transcript
The views, information, or opinions express during this podcast are solely those of the individuals involved and do not represent those of Intout, QuickBooks or any of its cornerstone brands or employees. This podcast does not constitute financial, legal, or other professional advice or services. No assurance is given that the info is comprehensive, accurate, or free of errors, and the information presented is for general information purposes onl
If you like this episode you’ll love
Episode Comments
Featured in these lists
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/mind-the-business-small-business-success-stories-253244/showing-up-for-your-customers-small-business-customer-service-feat-fre-45290075"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to showing up for your customers - small business customer service feat. freshprintsofsf on goodpods" style="width: 225px" /> </a>
Copy