Matt Talks - Hiring, retaining and motivating staff with Mews CPO, Naomi Trickey

In this episode of Matt Talks, we take a deep dive into five powerful strategies that hoteliers can use to drive revenue growth and maximize profitability. Whether you're a boutique hotel, a large chain, or somewhere in between, this episode is packed with insights to help you grow your revenue in a competitive hospitality landscape. Tune in to discover how small changes can lead to significant gains!
Matt breaks down the importance of diversifying and optimizing revenue streams, showing how hotels can go beyond just room sales by capitalizing on ancillary services, upselling opportunities, and strategic partnerships.
He explores smart pricing strategies, including dynamic pricing models and demand-based adjustments, ensuring that hoteliers capture the right guests at the right price.

The episode also highlights the game-changing impact of revenue management technology, discussing how AI-driven tools and automation can help hotels make smarter, data-driven decisions. But increasing revenue isn’t just about bringing in more—it’s also about protecting your profits.

Matt covers ways to reduce operational inefficiencies, prevent revenue leakage, and improve bottom-line performance. Finally, he shares key strategies that hotels can start implementing today, providing actionable takeaways that can lead to immediate results.