The Neuroscience Of Negotiations With FBI Negotiator Chris Voss

01/25/22 • 34 min

Chris Voss is the CEO & Founder of The Black Swan Group and author of “Never Split The Difference: Negotiating As If Your Life Depended On It”. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s Hostage Negotiation representative for the National Security Council’s Hostage Working Group. Today Chris offers courses, seminars, and training to help people become better negotiators in life and in the workplace. Chris shares the role that neuroscience plays in negotiations, the difference between various negotiation models, and how to practice tactical empathy in everyday life.

Previous Episode

Balancing Rationality & Emotions In Negotiations With Jack Cambria

Jack Cambria is a retired member of the New York City Police Department who worked in law enforcement for over 33 years. In 2001, Jack was chosen to command the NYPD’s elite Hostage Negotiation Team where he coordinated the training of over 100 negotiators who responded to negotiation incidents across New York. Today, he teaches negotiation principles and skills to businesspeople. In this episode, we discuss the principles of negotiation, the importance of failure in success, how to connect with and handle your emotions, and the role that adversity plays in negotiations.