LGProcast - Episode 3 - Why Council Staff Are Burning Out

12/21/21 • 13 min

LGPro asks CSBA's customer service guru, Janine Mitchell why frontline staff at Victorian councils are burning out and what managers can do to help.

LGPro asks CSBA's customer service guru, Janine Mitchell why frontline staff at Victorian councils are burning out and what managers can do to help.

Previous Episode

LGProcast - Episode 2 - Local Government's Great Resignation

LGPro speaks with local government HR veteran, Pauline Bennett and Public Sector People MD, Tom Dumper about how the impending 'Great Resignation' will affect Victorian councils and what leaders can do about it.

Next Episode

LGProcast - Episode 4 - Where Are The Environmental Health Officers?

LGPro investigates why councils are hard-pressed to hire Environmental Health Officers and how local governments are partnering up to bridge the gap.

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