
Ep.161: Leading from the Eye of the Storm; Staying Calm and Avoiding the Jerks, People-First Leadership, with Kristin Zhivago | Leadership
03/12/25 • 73 min
What do you do if there's a jerk in your team (a.k.a. a toxic individual) who is having a detrimental impact on the productivity, happiness, and wellbeing of the rest of the team?
Step 1: Stay calm! And that's really a recurring theme of this episode with my latest guest, Kristin Zhivago. We discuss why leaders need to be the calm in the room, the critical role of fairness in leadership, the challenges of navigating toxic team dynamics, and her journey in sales and marketing from Silicon Valley to the High Seas.
Kristin shares her controversial opinion on sales and the shift from traditional selling to a customer-centric approach, highlights the importance of understanding buyer mindsets and explores the future of AI in the field, cautioning against automating poor practices.
A thoughtful, engaging guest with great knowledge to share, Kristin offers valuable advice for aspiring entrepreneurs, her insights on leadership, the importance of understanding customers, building a positive team culture, and Leading with Integrity.
There are also some very personal stories and experiences shared, so thank you Kristin for such a wonderful chat.
Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24
Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/
To learn more about Kristin's work, here are a few links:
https://www.facebook.com/ZhivagoPartners/
https://www.linkedin.com/in/kristinzhivago/
#CalmInTheStorm #CalmLeader #Fairness #WorkCulture #ToxicTeams #FairnessAtWork #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts
The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co
Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
What do you do if there's a jerk in your team (a.k.a. a toxic individual) who is having a detrimental impact on the productivity, happiness, and wellbeing of the rest of the team?
Step 1: Stay calm! And that's really a recurring theme of this episode with my latest guest, Kristin Zhivago. We discuss why leaders need to be the calm in the room, the critical role of fairness in leadership, the challenges of navigating toxic team dynamics, and her journey in sales and marketing from Silicon Valley to the High Seas.
Kristin shares her controversial opinion on sales and the shift from traditional selling to a customer-centric approach, highlights the importance of understanding buyer mindsets and explores the future of AI in the field, cautioning against automating poor practices.
A thoughtful, engaging guest with great knowledge to share, Kristin offers valuable advice for aspiring entrepreneurs, her insights on leadership, the importance of understanding customers, building a positive team culture, and Leading with Integrity.
There are also some very personal stories and experiences shared, so thank you Kristin for such a wonderful chat.
Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24
Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/
To learn more about Kristin's work, here are a few links:
https://www.facebook.com/ZhivagoPartners/
https://www.linkedin.com/in/kristinzhivago/
#CalmInTheStorm #CalmLeader #Fairness #WorkCulture #ToxicTeams #FairnessAtWork #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts
The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co
Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Previous Episode

Ep.160: Building Connections While Loving What You Do; Podcasting, Leadership, and Legacy, with Alex Sanfilippo | Leadership podcasts
There are a few people without whom Leading with Integrity wouldn't exist today, without doubt one of those people is my guest this week, Alex Sanfilippo. Podcast Royalty. Founder of Podmatch. Excellent guest.
In this episode Alex shares his entrepreneurial journey, emphasising the importance of integrity, the joy of the journey, and why he is so passionate about podcasting. He discusses his experiences from starting a business at a young age all the way through his career up to creating Podmatch, a platform connecting podcast hosts and guests.
We'll hear some of the stats behind the podcast industry (did you know, that of the 2.7 million podcasts in the world, less than 1% of them have 95% of the listeners?!)and Alex highlights key lessons for aspiring entrepreneurs, such as the significance of focus and enjoying the process of building a business.
We also get into leadership, personal experiences and insights on courage, humility, passion and purpose in guiding others.
It was a truly enjoyable experience to finally meet Alex virtual face to virtual face, don't miss out on this episode if you're a fan of podcasts, entrepreneurship, and/or leadership. Also learn the answer to the question of our age: "Should I start a Podcast...?"
Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24
Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/
To learn more about Alex and Podmatch, here are a few links:
#Podcasting #BuildingConnections #Leadership #LeaderNotABoss #LeadingWithIntegrity #LeadershipPodcasts #LeaderNotABoss #Innovation #Podmatch
The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co
Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Next Episode

Ep.162: Operational Excellence, Positive Culture, and Leadership in Scaling Businesses, with Emma Rainville | Leadership podcasts
Want to achieve operational excellence in your team? Then don't miss this week's episode of Leading with Integrity.
I'm joined by Emma Rainville, also known as the 'Wizard of Ops', to discuss the critical role of company culture in achieving operational excellence. Emma shares her journey to becoming a COO, the release of her book 'Scope', and the importance of creating a foundational framework for your business.
We talk about balance and prioritising work, sleep, and life, the importance of strategy vs execution, and why understanding the numbers is a key component for any successful business operations. The discussion also highlights common mistakes businesses make when scaling and the necessity of effective communication within organizations. And, as always, we delve into various aspects of leadership, focusing on communication, hiring practices, the impact of remote work, and the role of positive culture.
Some interesting and unexpected tangents here, including an exploration of alternative interview methods, and a first-time & unique answer to our weekly leadership heroes question - tune in to find out what that was, I definitely didn't expect it!!
Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24
Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/
To learn more about Emma's podcast, company, and work, here are a few links:
https://www.linkedin.com/in/emmarainvilleoperationsguru/
https://specialopspodcast.com/
https://www.shockwavesolutionsllc.com/
#OperationalExcellence #CompanyCulture #LeaderNotABoss #HiringPractices #LeadingwithIntegrity #Leadership #LeadershipPodcasts
The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co
Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
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