Leadership Biz Cafe with Tanveer Naseer - Stephen M.R. Covey | The Power of Trust in Leadership

Stephen M.R. Covey | The Power of Trust in Leadership

05/27/20 • 57 min

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When it comes to leadership success, a key foundational stone is your ability to gain and foster trust within the organization. So why are we continuing to see low trust levels for those in leadership positions? What's missing in our understanding about fostering trust? That's one of the questions I ask my special guest, Stephen M.R. Covey in this episode of Leadership Biz Cafe.Stephen is the cofounder of CoveyLink and the FranklinCovey Speed of Trust Practice, as well as being the former President and CEO of the Covey Leadership Center. Regarded as a global authority on trust, leadership and culture, Stephen has worked with leaders to help them understand what it takes to nurture, extend, and restore trust throughout their organization. Stephen is the author of the New York Times bestseller, “The Speed of Trust – The One Thing That Changes Everything”, which serves as the focus of my conversation with Stephen in this episode.Over the course of this episode, Stephen and I discuss:What's behind the current low levels of trust in today's leadership and what leaders can do about it.The four cores of credibility and how this impacts our ability to not only extend trust to others, but to extend trust to ourselves as well.How leaders can use results to build credibility in their leadership and with it, foster greater trust amongst their employees and stakeholders.The kind of transparency leaders need to demonstrate to build relationships built on trust.Why it's vital that leaders extend trust in their organization to avoid the growing divisiveness and fragmentation we see all around us.I can honestly tell you this is an episode that's worth listening to as Stephen offers a masterclass here on understanding the true nature of trust and how leaders can tap into this critical skill to strengthen their leadership and ability of their organization to succeed and thrive.And if you enjoy this episode, I'd appreciate it if you could share it with your colleagues and employees to help get the word out about our show so I can continue to get such thought-provoking guests as Stephen to help us all learn how to improve the way we lead. A great way to do this is just to direct people to the show's podcast page where they can find links to subscribe to my show, as well use the embedded player to listen to all episodes of this podcast to date.https://open.spotify.com/episode/0ExxC1ANTtJTrLmG06DdRH?si=43ca078701c04015Notable links:Buy Stephen's book “The Speed of Trust” on Amazon (and Amazon.ca for Canadian listeners)Learn more about Stephen's work: www.speedoftrust.comWhat Happened To Trust And Integrity In Today’s Organizations?What’s The Truth About Your Leadership?

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Managing Emotional Side Of Setbacks | Leadership Espresso Shot 13

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When it comes to managing setbacks, the typical approach focuses on discovering what went wrong to prevent a similar issue from arising. But what we often overlook is the emotional context of managing setbacks, something I explore through a personal example in this latest edition of Leadership Espresso Shot on my leadership podcast, “Leadership Biz Cafe”.Now there's no question many of us are grappling with how to manage and lead in this unprecedented time of uncertainty. It's certainly unprecedented in how practically every industry and type of work is grappling with some form of setback and conditions that make it difficult to make concrete plans for how to get back on track.It's not surprising then why there's growing concern and wary, not just over when the pandemic will end, but how the idea of us all merely being on pause is more wishful thinking than a realistic understanding of the long-term impact and fallout from this global health crisis, but economically and socially.That's why as leaders, it's important that we not only manage expectations – and provide clarity on what people can and should expect – but that we're also paying attention to the emotional context we're creating around those expectations.In this latest edition of my ongoing Leadership Espresso Shot series, I share a personal story of something that happened to my wife and I many years ago and what it reveals about the nature of how we perceive people and events and the role our emotional state plays in shaping those understandings and expectations.In light of the numerous setbacks many of us are grappling with right now, I think this story and its message is quite timely and will leave you with much food for thought. And if you enjoy it, please do us a favour and help support this show by sharing it with your colleagues and employees.https://open.spotify.com/episode/0pOyPgJJKDKtWxWtMgXkAg?si=f93c3b286bfb405b

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Wanda Wallace | How To Lead Employees Who Know More Than You

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In today's increasingly complex workplaces, leaders need to be experts who can make the best decisions for their team. But how do you succeed at leadership over areas where your expertise is limited? That's what I'll be asking my guest, Wanda Wallace, in this episode of Leadership Biz Cafe.Wanda is the managing partner of Leadership Forum, where she coaches leaders and works with teams to improve leadership capability. Prior to founding Leadership Forum she was the executive Vice President at Duke Corporate Education, Associate Dean of Executive Education at the Fuqua School of Business at Duke University, as well as assistant professor in marketing.Wanda has worked with American Express, Deutsche Bank, Ford Motor Company, GlaxoSmithKline, Morgan Stanley, and JP Morgan Chase, and has also written several academic publications.Wanda is also the author of several books, including her latest “You Can't Know It All – Leading In the Age of Deep Expertise”, which serves as the focus of this episode's conversation.Over the course of this episode, some of the things you'll learn include:What signs to look for to help you know when to rely on your own expertise and when you need to reach out and tap into the expertise of your employees.How leaders can redefine the value they create through their leadership when you need to lead a team of experts who know more than you.How to shift from doing things right to doing the right things (and knowing what those are).Why the idea of climbing the career ladder into leadership roles is actually misleading and can lead you to fail at leadership.Why it's critical for leaders to broaden their network beyond the people who rely on them for insights or answers.If you enjoy my conversation with Wanda, please do me a favour and share this episode with your colleagues and employees. You can also share with them our podcast page, where you can not only listen to every episode of my leadership podcast using the built-in player, but you will find links to subscribe to my show on iHeartRadio, Apple Podcasts, Spotify, Google Podcasts, and more.https://open.spotify.com/episode/3QbFq9DzOpL5WsBSNeUbCq?si=241da1906f474a40Noteworthy Links:Buy Wanda's book “You Can't Know It All” on Amazon (or Amazon.ca for Canadian readers).Read my article mentioned in the episode - Are You Supporting Your Organization’s New Leaders To Succeed?Learn more about Wanda's work - www.leadership-forum.com

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