Overview and Introductions

04/05/20 • 11 min

Our final attempt at doing the first episode - we are much more pleased with the quality of this one - please ignore any other “Intoductions” episodes. Please excuse our fumbling attempts at this podcast technology. We will try to gradually improve.
Many thanks to Jackie McDermott, a professional podcast producer (and friend) who helped tremendously with her advice in the technique of remote recording and for the other advice. Dave and Rex really appreciate your assistance.

Previous Episode

The Science of Nice 2

Dave and Rex talk about how to encourage an atmosphere of kindness and civility in Emergency Departments and Urgent Care Clinics - not just to patients, their families and visitors, but also to coworkers. They also talk about how to change a workplace with negative dynamics to one with a positive and upbeat atmosphere.
Resources:
Christine Porath Mastering Civilty: A Manifesto for the Workplace

Next Episode

Humans In Need

Dave and Rex discuss the harm in giving people negative labels. Treating every patient and every team member as valuable human beings creates a positive team environment and is personally fulfilling. Consider patients as “Humans In Need”.