Can’t Get No Satisfaction - 1
04/17/20 • 15 min
Dave and Rex talk about Patient Satisfaction Surveys - what they are and why they matter.
Dave and Rex talk about Patient Satisfaction Surveys - what they are and why they matter.
Previous Episode
Humans In Need
Dave and Rex discuss the harm in giving people negative labels. Treating every patient and every team member as valuable human beings creates a positive team environment and is personally fulfilling. Consider patients as “Humans In Need”.
Next Episode
Can’t Get No Satisfaction - 2
We discuss specific things the team can do to increase patient satisfaction. Not only does this make the patient more satisfied, it actually makes us happier and more satisfied as well. Surprisingly, it also improves the quality of the care we provide.
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