Making Email Wonderful, with Superhuman’s Lorilyn McCue

09/18/24 • 46 min

Lorilyn McCue, head of AI product at Superhuman, joins to share what she’s learned building LLM-powered products. She talks about how Superhuman executes on shipping delightful software, how to pursue both attention to detail and rapid iteration, optimizing your roadmap for learning, questions that are surprisingly easy (and hard) for LLMs, evaluation and testing of AI-powered features, and ruthlessly prioritizing the user.

The Superhuman Blog

Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

The Superhuman Blog

Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

Previous Episode

Building What Customers Need, with Milun Tesovic

Milun Tesovic, founder of Metrolyrics, Cmd, and Gitalytics – and now Parter at Expa – shares lessons learned building startups. We talk about building the largest lyrics site in the world, turning organizational dysfunction into startup ideas, solving problems without making people change their behaviour, getting acquired by Github a month after launch, making early hires on a product team, and how to get a great domain with one weird trick.

expa.com

Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

Next Episode

Winning is Fun, with Jane App Co-founder Trevor Johnston

Jane App Co-Founder & Co-CEO Trevor Johnston shares lessons from building a vertical SaaS that now serves hundreds of thousands of clinicians worldwide. We discuss the geometric power of referrals, obsessing over churn, turning your customers into your salespeople, scaling product engineering past Dunbar’s number, transcending a Rails monolith, and finding the fun in 6 hours of Zoom meetings.