It Shipped That Way

Shawn Jansepar, Director of Engineering at Khan Academy, shares what he’s learned about keeping product teams engaged, effective engineering practices and how to teach them, and building trust.<ul> <li><a href="https://www.linkedin.com/in/jansepar/">Shawn Jansepar on LinkedIn</a></li> <li><a href="https://www.khanacademy.org/">Khan Academy</a></li> <li><a href="https://developer.squareup.com/blog/squares-growth-framework-for-engineers-and-engineering-managers/">Square’s Engineering Growth Framework</a></li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

Netflix’s Arik Devens shares what he’s learned about architecting mobile apps with many millions of users, building from early adventures at Netscape and Palm up to architectural roles at Fitbit and Netflix. We talk about Netflix’s culture of small, high-trust teams; some of the pathologies of very large engineering teams; how to sell new architectural patterns to a team working on a large existing codebase; and the challenges of A/B testing hundreds of millions of users.<ul> <li><a href="https://jobs.netflix.com/culture">Netflix’s famed culture doc</a></li> <li><a href="http://danieltiger.com/">danieltiger.com, Arik’s website</a></li> <li><a href="https://funfact.fm">Fun Fact</a>, Allen and Arik’s podcast about facts</li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

Eric Amodio, creator of GitLens, GitKraken CTO, and former Principal Engineer on VS Code, joins us to talk about founding products by scratching your own itch, building GitLens from an idea to tens of millions of users, the audacity of charging for software, the origins of github.dev and Copilot at Microsoft, LLMs as a new layer of abstraction for developers, and how GitKraken is helping engineers understand large codebases faster.<ul> <li><a href="https://www.gitkraken.com/">GitKraken</a></li> <li><a href="https://marketplace.visualstudio.com/items?itemName=eamodio.gitlens">GitLens</a></li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

Teresa Torres, author of Continuous Discovery Habits, joins to share lessons from her popular and acclaimed book. We talk about the benefits of constantly talking to customers, why it can be worth seeking delight rather than strictly building products in terms of problems, how to avoid choosing perverse outcomes and metrics, and how to get the truth from customers – despite their aspirational overconfidence.<ul> <li><a href="https://www.producttalk.org/">ProductTalk.org</a></li> <li><a href="https://www.linkedin.com/in/teresatorres/">Teresa on LinkedIn</a></li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.

Johnny Rodgers, one of Slack’s founding engineers, shares stories and lessons from building Slack. He shares Slack’s origin, the art of extreme responsiveness to customer feedback, how features like threads and reacji came together, Slack’s positioning and north star, product-led growth as a path to building startups, and how to have an outsized impact in a scaling organization.<ul> <li><a href="https://johnnyrodgers.is/">johnnyrodgers.is</a></li> <li><a href="https://buildingslack.com/">buildingslack.com</a></li> </ul> Have feedback for the show? Send an email or message to Allen any time. It Shipped That Way is supported by Steamclock Software and Forestwalk Labs.