#037 - I'm In - The Institute of Hospitality's Official Podcast - Managing Your Invisible Reputation
10/10/24 • 44 min
In this engaging episode of I’m In, host Phil Street is joined by three more influential figures in the from within the Institute of Hospitality Membership: Chris Eigelaar FIH, Raul De Souza FIH (MIH at time of booking), and tuning in from Nigeria, Marvellous Dada AIH. Together, they explore the nuanced and compelling topic of "Invisible Reputation."
Key Discussion Points:
- What even is an invisible reputation?
- Can we control what goes into your invisible reputation?
- How do you build an invisible reputation?
- Some real-world examples of people with excellent invisible reputations
- Job roles/positions and invisible reputation
- Business and Invisible reputation
- Public v invisible reputation
- The risks of being too reliant on invisible reputation
- Invisible reputation in the digital age
In addition, our guests gave their reasons why they feel it's important to be part of the IOH: -
- Giving back to the industry
- Being supportive, generally
- Networking
- Meeting other serious professionals
- The educational resource
- To follow the international development of the Institute
- To be in a network of professionals
- To be in a community that takes professionalism seriously
The Guests
**Host:**
Phil Street FIH
**Guests:**
Chris Eigelaar FIH, Resort Director – The Belfry Hotel & Spa
Raoul De Souza FIH, General Manager – Hilton Bankside
Marvellous Dada AIH, President TMD Brand
Join us for a rich discussion filled with wisdom, experience, and actionable insights that can help you foster a resilient and impactful presence in the hospitality industry.
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
In this engaging episode of I’m In, host Phil Street is joined by three more influential figures in the from within the Institute of Hospitality Membership: Chris Eigelaar FIH, Raul De Souza FIH (MIH at time of booking), and tuning in from Nigeria, Marvellous Dada AIH. Together, they explore the nuanced and compelling topic of "Invisible Reputation."
Key Discussion Points:
- What even is an invisible reputation?
- Can we control what goes into your invisible reputation?
- How do you build an invisible reputation?
- Some real-world examples of people with excellent invisible reputations
- Job roles/positions and invisible reputation
- Business and Invisible reputation
- Public v invisible reputation
- The risks of being too reliant on invisible reputation
- Invisible reputation in the digital age
In addition, our guests gave their reasons why they feel it's important to be part of the IOH: -
- Giving back to the industry
- Being supportive, generally
- Networking
- Meeting other serious professionals
- The educational resource
- To follow the international development of the Institute
- To be in a network of professionals
- To be in a community that takes professionalism seriously
The Guests
**Host:**
Phil Street FIH
**Guests:**
Chris Eigelaar FIH, Resort Director – The Belfry Hotel & Spa
Raoul De Souza FIH, General Manager – Hilton Bankside
Marvellous Dada AIH, President TMD Brand
Join us for a rich discussion filled with wisdom, experience, and actionable insights that can help you foster a resilient and impactful presence in the hospitality industry.
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
Previous Episode
#036 - I'm In - The Institute of Hospitality's Official Podcast - Effective Strategies for Absence Management
In this insightful episode of I'm In, Phil delves into the crucial topic of absence management in the hospitality industry. Joined by industry experts Daniel Barnes FIH, Basel Jabri MIH, and Marlyn Brunke AIH, the discussion sheds light on the multi-faceted challenges and strategies involved in managing employee absenteeism effectively.
**Key Discussion Points:**
- The most significant impacts of absenteeism
- How these can be mitigated
- How to get on top of absenteeism
- Pre-Openings
- Well-Being
- The role of leadership
- Self Leadership
- Onboarding
- Adaptability
- Data Recording and Tech
- The Non negotiable fundamentals
In addition, our guests gave their reasons why they feel it's important to be part of the IOH: -
- Wanted to be part of a world leading body
- Networking
- Mentorship
- Knowledge exchange
- To be involved in career days
- Learning best practise
- To get involved in the Youth Council
Join Phil and his expert guests as they navigate the complexities of absence management in hospitality, offering practical insights, strategies, and the latest technological innovations to enhance team dynamics and business success.
The Guests
**Host:** Phil Street FIH
**Guests:**
Daniel Barnes FIH, Founder and Managing Director of Flourish Hospitality
Basel Jabri MIH, Head of Human Resources at the Canopy by Hilton, London City
Marlyn Brunke AIH, House Manager at Lanesborough Hotel
---
Don’t miss this episode packed with expertise and actionable advice for managing and improving absence policies in your hospitality business!
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation!
Next Episode
#038 - I'm In - The Institute of Hospitality's Official Podcast - Self-Care Essentials for Hospitality Industry Success
Host: Phil Street (FIH)
Guests:
- James McComas (FIH)
- Isabel Hargreaves (MIH)
- Harsh Sodhani (AIH)
Artwork and Branding: Sonia Cresswell (MIH)
Music by: Leon Williams (FIH)
Episode Summary:
In this deeply insightful episode of "I'm In", Phil and his expert guests — James McComas, Isabel Hargreaves, and Harsh Sodhani — explore the critical yet often overlooked topic of self-care. This episode dives into understanding and implementing self-care strategies amidst the busy and often demanding lives of hospitality professionals. Whether you're a seasoned veteran or new to the industry, this discussion offers practical advice to help maintain balance and productivity.
Main Topic: Self-Care Essentials for the Hospitality Industry
Our panel covered the following key points: -
- Self-accountability
- Self-awareness
- Destruction of the term “Work/Life Balance”
- Finding your joy
- Identifying your own patterns
- Saying No
- Responding to your own energy
- The business’ perspective
- Recommendations for implementing a self-care regime
Why They Said "I'm In":
- James McComas: Continues to support professional growth through the Institute of Hospitality (IoH), valuing opportunities for Continuing Professional Development (CPD) and networking. As someone who recognises the importance of connecting with industry colleagues and learning across sectors, James' "I'm in" is a testament to his commitment to both personal and professional development.
- Isabel Hargreaves: Committed to giving back to the hospitality industry through her work with IOH, Isabel is passionate about leveraging her extensive experience to support the next generation of professionals. Her "I'm in" underscores her desire to contribute to a charitable cause and ensure the continued growth and well-being of newcomers in the industry.
- Harsh Sodhani: As a frequent LinkedIn top voice and an advocate for mentorship and networking, Harsh's "I'm in" highlights the significance of professional learning and growth. Moving to the UK to expand his career, he places great value on the IoH network, which has provided him with invaluable mentorship and connections in a new country.
Thank you for tuning into "I'm In." Don't forget to subscribe, rate, and leave a review on your favourite podcast platform. Your feedback helps us continue to bring insightful and inspiring content to our listeners.
**Join the Conversation:**
Twitter: @IoH_Online
Instagram: @ioh_online
LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]
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