
How Ross McDaniel Scales Local Businesses with Four Key Strategies
05/28/24 • 24 min
Ross McDaniel, co-founder of Trellis Coffee Bar and Fencepost’s growth marketer, is here to share his journey of balancing two seemingly unrelated ventures—a coffee shop and a digital marketing agency—while focusing on the importance of community impact and strategic growth. Ross discusses four key factors for business success: visibility, competency, social proof, and referrals, explaining how these principles apply across different industries. His insights on leveraging customer relationships and maintaining high standards, even during challenging times like the COVID pandemic, offer valuable lessons for any business owner looking to scale effectively. Tune in to hear Ross's innovative approach and gain inspiration for your own business endeavors!
Chapters:
- 00:00:00 - Welcome to the How to Scale a Business Podcast
- 00:00:26 - Meet Ross McDaniel: Coffee Shop Owner and Digital Marketing Pro
- 00:00:56 - Why We Focus on Scaling Local Businesses
- 00:02:38 - Creating Trellis Coffee Bar During the COVID Pandemic
- 00:05:29 - Four Key Strategies for Growth: Visibility, Competency, Social Proof, and Referrals
- 00:08:10 - The Role of Competency in Building Trust
- 00:11:00 - Learning from Early Experiences in Business
- 00:12:07 - Maximizing Visibility and Competency for Local Success
- 00:15:45 - Google vs. Yelp: Regional Preferences and Strategies
- 00:19:01 - Harnessing the Power of Social Proof and Referrals
- 00:23:31 - Final Thoughts and How to Connect with Ross McDaniel
Links And Resources:
- Ross on LinkedIn
- Ross on Instagram
- Fencepost.co
- Trellis Coffee Bar
- Amplafy Media
- Hector Santiesteban on LinkedIn
- Hector Santiesteban on Twitter
Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!
Ross McDaniel, co-founder of Trellis Coffee Bar and Fencepost’s growth marketer, is here to share his journey of balancing two seemingly unrelated ventures—a coffee shop and a digital marketing agency—while focusing on the importance of community impact and strategic growth. Ross discusses four key factors for business success: visibility, competency, social proof, and referrals, explaining how these principles apply across different industries. His insights on leveraging customer relationships and maintaining high standards, even during challenging times like the COVID pandemic, offer valuable lessons for any business owner looking to scale effectively. Tune in to hear Ross's innovative approach and gain inspiration for your own business endeavors!
Chapters:
- 00:00:00 - Welcome to the How to Scale a Business Podcast
- 00:00:26 - Meet Ross McDaniel: Coffee Shop Owner and Digital Marketing Pro
- 00:00:56 - Why We Focus on Scaling Local Businesses
- 00:02:38 - Creating Trellis Coffee Bar During the COVID Pandemic
- 00:05:29 - Four Key Strategies for Growth: Visibility, Competency, Social Proof, and Referrals
- 00:08:10 - The Role of Competency in Building Trust
- 00:11:00 - Learning from Early Experiences in Business
- 00:12:07 - Maximizing Visibility and Competency for Local Success
- 00:15:45 - Google vs. Yelp: Regional Preferences and Strategies
- 00:19:01 - Harnessing the Power of Social Proof and Referrals
- 00:23:31 - Final Thoughts and How to Connect with Ross McDaniel
Links And Resources:
- Ross on LinkedIn
- Ross on Instagram
- Fencepost.co
- Trellis Coffee Bar
- Amplafy Media
- Hector Santiesteban on LinkedIn
- Hector Santiesteban on Twitter
Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!
Previous Episode

How Jeff Price Exposes the Truth Behind AV Industry Hype
Jeff Price, VP at Communications Advisory Service Ltd., shares his journey from musician to AV technology expert, highlighting the often-overlooked impact of audio and video solutions in business. Jeff talks about how effective collaboration and communication tools can improve a company’s operations and drive growth. He talks about the importance of high-quality content and user-friendly tech, providing insights into using AV systems for better productivity and engagement. Whether it's optimizing remote work setups or creating immersive environments, Jeff’s practical advice and industry stories will open your eyes to the untapped potential of technology in your business.
Chapters:
- 00:00:00 - Unlocking Business Potential with Tech: Insights from Jeff Price
- 00:01:03 - From Rock Star to Tech Guru: Jeff Price's Unique Journey
- 00:02:33 - Tech that Matters: How AV Tools Drive Business Growth
- 00:04:15 - The Unseen Influence of Muzak in Business Spaces
- 00:08:46 - Remote Work Revolution: Evolving with Technology
- 00:11:18 - Cutting-Edge AV Tech and AI: What’s Next?
- 00:14:30 - Overcoming Common Tech Challenges in Business Collaboration
- 00:18:48 - Jeff's Journey: Building Skills and Business Wisdom
- 00:20:05 - Valuable Lessons from Years in the AV Industry
- 00:22:45 - Practical Tips for Effective Communication and Tech Use
- 00:25:37 - Final Thoughts and How to Stay Connected
Links And Resources:
- Jeff on LinkedIn
- Communications Advisory Service Ltd. (CAS)
- Amplafy Media
- Hector Santiesteban on LinkedIn
- Hector Santiesteban on Twitter
Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!
Next Episode

How Dustin Riechmann Leveraged Podcast Guesting to Catapult His Success
Dustin Riechmann shares his journey from traffic engineer to successful digital marketer and entrepreneur. Dustin discusses the challenges of balancing family life with professional ambitions, his experiences with starting and scaling multiple online businesses, and his foray into podcasting and digital marketing. He offers insights into the power of podcast guesting, his approach to coaching, and how he strategically used his marketing expertise to scale businesses effectively. Dustin provides practical advice for entrepreneurs on growth and scalability, illustrating his points with personal anecdotes and professional milestones.
Chapters:
- 00:00:00 - Welcome to the Show: Meet Dustin Riechmann
- 00:00:37 - From Traffic Engineer to Entrepreneur: Dustin's Origin Story
- 00:01:32 - The Leap to Digital Marketing
- 00:02:33 - Pivotal Moments: Fire Creek Snacks and the COVID Challenge
- 00:03:05 - First Steps in Podcast Guesting: A Game-Changing Discovery
- 00:04:18 - Crafting a Coaching Empire from Scratch
- 00:06:26 - The Power of Masterminds: Evolving Dustin’s Business Model
- 00:08:44 - Overcoming Obstacles: Scaling a Business in Real-Time
- 00:12:28 - Vision for the Future
- 00:18:00 - Realizations and Growth: The Need for a Scalable Business Model
- 00:23:49 - Wrapping Up: Insights and Where to Connect with Dustin
Links And Resources:
- Dustin on LinkedIn
- Engaged Marriage
- Simple Success Coaching
- 7-Figure Leap Podcast
- 7-Figure Leap Podcast on YouTube
- Amplafy Media
- Hector Santiesteban on LinkedIn
- Hector Santiesteban on Twitter
Thanks so much for joining us this week. Want to subscribe to How to Scale a Business? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!
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