"Specific moments make it feel real" | Natalie Taylor, B2B marketing leader
12/23/24 • 41 min
When we communicate with business results in mind, whether we work in-house on a team or we ARE the business, it's so common that we omit specific details. We want to rush to stuff things full of our ideas and make our value clear instantly. The thing is, only when we slow our stories down, include specific details, and describe one or two tiny moments, do others start to care.
Because the goal isn't to say everything all at once. The goal is to find the touchstones of the story that bring it all to life, allowing your audience to fill in the rest in their heads. This ensures they're enrolled into the story, leaning forward, and paying close attention. This ensures they genuinely care.
This is the final episode in a short three-pack of episodes, each of which features a different storyteller from my video series built alongside Intuit Mailchimp, taking you inside my coaching process with three marketing leaders. The series, called B2B Storytelling Stars, offers 6 videos plus associated storytelling templates you can use in your work, all available for free without any registration required at https://jayacunzo.com/stars
To cap off that series, each storyteller gets their own episode of How Stories Happen to further improve 1 story I helped them start building.
Closing out the series is Natalie Taylor, head of marketing at video software company, Capsule. Natalie tells a tasty story about pizza. She crafted it for her work to speak to heads of creatives at enterprise brands (the company's core customer base).
Together, Natalie and I discuss how tiny details help audiences connect with a character and a story, and you’ll get a front row seat to her story’s transformation during this episode. I also share a technique for validating, improving, and marketing your story which I call "up the mountain, down the mountain."
WATCH THE SERIES: STORYTELLING STARS
For all 6 videos (3 group coaching calls and 3 one-on-ones), plus a free template associated with each (no forms required), visit https://jayacunzo.com/stars
RESOURCES:
Connect with Natalie on Linkedin and learn more about her company Capsule
Subscribe to my newsletter at jayacunzo.com
Join the Creator Kitchen membership
Follow me on LinkedIn, Instagram, or Bluesky
This episode was produced by Ilana Nevins
Cover art designed by Blake Ink
***
ABOUT JAY:
I help business leaders become stronger speakers and storytellers. The goal isn’t to get in front of your audience. The goal is to ensure they care. While others agonize over reach, your ability to resonate helps you compete on the influence of your ideas, not the volume of your marketing.
With my clients, I help clarify + differentiate their message, craft their thinking and expertise into a distinct premise and IP they own, and develop signature speeches and stories to influence, inspire, and drive results.
After starting at brands like Google and HubSpot, I’ve helped organizations like Mailchimp, Salesforce, Wistia, and GoDaddy, plus dozens of individual authors, founders, execs, consultants, and creators with their storytelling and public speaking.
I live in the Boston area with my family as a proud Yankees and Knicks fan (yes, I’m in enemy territory). In the 60 seconds per week I’m not creating stuff for work or making my kids laugh, I like to shoot hoops, sip nice bourbons, cook with my wife, and daydream about telling stories like my storytelling hero, Anthony Bourdain. Say hi via jayacunzo.com
When we communicate with business results in mind, whether we work in-house on a team or we ARE the business, it's so common that we omit specific details. We want to rush to stuff things full of our ideas and make our value clear instantly. The thing is, only when we slow our stories down, include specific details, and describe one or two tiny moments, do others start to care.
Because the goal isn't to say everything all at once. The goal is to find the touchstones of the story that bring it all to life, allowing your audience to fill in the rest in their heads. This ensures they're enrolled into the story, leaning forward, and paying close attention. This ensures they genuinely care.
This is the final episode in a short three-pack of episodes, each of which features a different storyteller from my video series built alongside Intuit Mailchimp, taking you inside my coaching process with three marketing leaders. The series, called B2B Storytelling Stars, offers 6 videos plus associated storytelling templates you can use in your work, all available for free without any registration required at https://jayacunzo.com/stars
To cap off that series, each storyteller gets their own episode of How Stories Happen to further improve 1 story I helped them start building.
Closing out the series is Natalie Taylor, head of marketing at video software company, Capsule. Natalie tells a tasty story about pizza. She crafted it for her work to speak to heads of creatives at enterprise brands (the company's core customer base).
Together, Natalie and I discuss how tiny details help audiences connect with a character and a story, and you’ll get a front row seat to her story’s transformation during this episode. I also share a technique for validating, improving, and marketing your story which I call "up the mountain, down the mountain."
WATCH THE SERIES: STORYTELLING STARS
For all 6 videos (3 group coaching calls and 3 one-on-ones), plus a free template associated with each (no forms required), visit https://jayacunzo.com/stars
RESOURCES:
Connect with Natalie on Linkedin and learn more about her company Capsule
Subscribe to my newsletter at jayacunzo.com
Join the Creator Kitchen membership
Follow me on LinkedIn, Instagram, or Bluesky
This episode was produced by Ilana Nevins
Cover art designed by Blake Ink
***
ABOUT JAY:
I help business leaders become stronger speakers and storytellers. The goal isn’t to get in front of your audience. The goal is to ensure they care. While others agonize over reach, your ability to resonate helps you compete on the influence of your ideas, not the volume of your marketing.
With my clients, I help clarify + differentiate their message, craft their thinking and expertise into a distinct premise and IP they own, and develop signature speeches and stories to influence, inspire, and drive results.
After starting at brands like Google and HubSpot, I’ve helped organizations like Mailchimp, Salesforce, Wistia, and GoDaddy, plus dozens of individual authors, founders, execs, consultants, and creators with their storytelling and public speaking.
I live in the Boston area with my family as a proud Yankees and Knicks fan (yes, I’m in enemy territory). In the 60 seconds per week I’m not creating stuff for work or making my kids laugh, I like to shoot hoops, sip nice bourbons, cook with my wife, and daydream about telling stories like my storytelling hero, Anthony Bourdain. Say hi via jayacunzo.com
Previous Episode
"The personal is more universal than we think it is" | Sarah Stockdale, CEO of Growclass
Welcome to one of the more inspiring episodes of the show! Entrepreneur and growth marketing expert Sarah Stockdale is one of the most nuanced, capable, and generous voices in the industry. When she shows up, she resonates, no matter what she's creating or where she's appearing.
Today, both of us commiserate over being dedicated parents learning to be parents, informed citizens struggling with so many things in society, and being public voices with pressure to deliver ... all at the same time.
This frames our conversation into the subtleties of storytelling. How do we show up when life is life-ing hard? How do we imbue the work with the right personal details to find the universal? And what happens when your public persona and your business results are intertwined?
This is a special episode of the show for another reason too. I’ve partnered with Intuit Mailchimp as part of a limited series called B2B Storytelling Stars. You can watch as I coach 3 marketers and experts on group calls and 1:1s, helping them craft their premises, messages, and stories. Get all 6 videos plus a storytelling template, free and ungated, at https://jayacunzo.com/stars
To cap off the series, each storyteller will appear on How Stories Happen for their very own episode, featuring the story we began developing behind the scenes together. This is Sarah's episode, and you'll hear the story we workshopped during Storytelling Stars.
WATCH MY LIMITED SERIES, STORYTELLING STARS
For all 6 videos (3 group coaching calls and 3 one-on-ones), plus a free template associated with each (no forms required), visit https://jayacunzo.com/stars
RESOURCES:
Follow with Sarah on Linkedin and subscribe to her newsletter
Learn more about Sarah's career and her speaking on her site
Subscribe to my newsletter at jayacunzo.com
Follow me on LinkedIn, Instagram, or Bluesky
This show is produced by Ilana Nevins
Cover art designed by Blake Ink
***
ABOUT ME, JAY ACUNZO:
I help business leaders become stronger speakers and storytellers. The goal isn’t to get in front of your audience. The goal is to ensure they care. While others agonize over reach, your ability to resonate helps you compete on the influence of your ideas, not the volume of your marketing.
With my clients, I help clarify + differentiate their message, craft their thinking and expertise into a distinct premise and IP they own, and develop signature speeches and stories to influence, inspire, and drive results.
After starting at brands like Google and HubSpot, I’ve helped organizations like Mailchimp, Salesforce, Wistia, and GoDaddy, plus dozens of individual authors, founders, execs, consultants, and creators with their storytelling and public speaking.
I live in the Boston area with my family as a proud Yankees and Knicks fan (yes, I’m in enemy territory). In the 60 seconds per week I’m not creating stuff for work or making my kids laugh, I like to shoot hoops, sip nice bourbons, cook with my wife, and daydream about telling stories like my storytelling hero, Anthony Bourdain. Say hi via jayacunzo.com
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Whisper
A special bonus story and a crucial question to guide your 2025. This episode was handcrafted for you by Jason, with love.
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