Software Delivery Management with CloudBees CEO Sacha Labourey

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Rating: 4.8 (3721 reviews)

12/08/20 • 39 min

This week, Carter Morgan (@carterthecomic) speaks with Sacha Labourey about enterprise software delivery company CloudBees. CloudBees enables developers to focus on what they do best: Build stuff that matters, while providing peace of mind to management with powerful risk mitigation, compliance and governance tools. CloudBees streamlines the software delivery management process for companies.

Sacha starts the show with a thorough explanation of how CloudBees saw a need in the market and filled it. Previously, companies would take months or years to get their software products out there, often guessing at what customers need. With CloudBees’ continuous integration and delivery processes, companies can now evaluate customer needs, build and adjust useful products, and get them to market quickly. By allowing companies to codify team roles and knowledge and integrate with hundreds of tools, enterprise software can be automated and secured, decreasing time to market.

Later, we talk about CloudBees’ specific offerings for different types of enterprise customers. Sacha details the process to build, iterate, improve, and deliver software quickly, all while efficiently managing the team members and tools used. We learn about the compliance and security measures in place to help clients not only work quickly but safely.

CloudBees continues to grow and expand their offerings, and we talk about what’s in store for the future. Sacha graciously shared stories of the ups and downs of entrepreneurship, from getting the first customer to continually improving and learning from the lows while celebrating highs. Covid has impacted many businesses, and Sacha shares how CloudBees has handled this curveball.

We wrap up the show discussing the special relationship between CloudBees and Google and the changes customers can expect from CloudBees in the future.

Episode Links:
CloudBeesSoftware Delivery ManagementKubernetes

We wrap up the show discussing the special relationship between CloudBees and Google and the changes customers can expect from CloudBees in the future.

Episode Links:
CloudBeesSoftware Delivery ManagementKubernetes

Previous Episode

Online Reputation Management with Reputation.com CEO Joe Fuca

Welcome back to How I Launched This! Stephanie Wong (@stephr_wong) is back this week hosting Joe Fuca of Reputation.com. Their advanced algorithms based on years of machine learning experience help companies find, manage, and maintain their online brand presence.

With his history growing companies into worldwide successes, Joe starts the show telling us about his fascinating experiences with category creation, from infancy to acceptance to widespread use. His current work at Reputation has brought him to the feedback economy, which he says is still growing. As more users leave reviews for various companies and services, these organizations are beginning to realize the benefits of customer opinions. Reputation.com is able to aggregate feedback from online reviews, surveys, social media, phone calls, and more to create Score X for industry-specific companies. This score allows users to directly compare vendors of the same industry and lets companies know how they're doing relative to their competition. It helps companies be found by customers as they research which doctor to use or car dealership to patronize. In addition, Reputation is providing businesses with specific, real-time metrics they can act upon to enhance the customer experience.

Joe tells us more about the progression of Reputation from novel idea to powerful tool. He talks about how changing technologies have affected the company and how they've been able to adapt and build a better product. From their start in personal reputation management to their current enterprise offering, Reputation.com has taken advantage of cutting edge technology to collect and analyze pertinent data. General Motors, a big client of Reputation, is a great example of how the company has integrated and adapted their platform for their enterprise clients.

Later, we talk about how 2020 has changed Reputation.com and how they're keeping up with the increased traffic the year has brought. Joe offers valuable advice to other company heads as they deal with Covid-19 and drives home how important customer loyalty is in these trying times. The future of Reputation.com will see a fun rebranding that really expands the reputation experience management platform.

Episode Links:
Reputation.com
DocuSign

Next Episode

2020 Year In Review: How I Launched This, A SaaS Story

Stephanie Wong (@stephr_wong) and Carter Morgan (@carterthecomic) take us on a journey recapping serial entrepreneurs, surprising lessons learned, critical technology pivots and uncovering there is no silver bullet to security. The episodes of 2020 surprisingly revealed many common themes between founders, CEO’s and their respective companies. While dual pandemics plagued this year, we kept the recordings going in hopes of giving listeners a platform to learn, grow from and simply enjoy.

This year, we learned what it takes to start and scale global businesses. Being flexible and adjusting to trends and new technologies was a big theme, and we were lucky to hear advice from multiple professionals about how to keep companies effective as the world changes. The complete pivot CEO Dirk Hoerig of commercetools took early in the company's journey is a great example. Pendo CEO Todd Olson enlightened us on the importance of product-led growth in business and how sometimes things have to break to get better.

Bringing together industry tools to create something more than the sum of their parts was a big take away from episodes like TrueFit and Change Healthcare. Flexible, indexed data that's easy to use was another point a lot of our guests touched on, and MongoDB's product offerings focus on just that. We talked online security with guests like MongoDB's Lena Smart and how important it is to have functional, secure networks for users and employees.

From tips on productivity and remote working to understanding the social constructs that affect workplace comfort, we've tackled some of the big issues of 2020 and learned how entrepreneurs have leveraged technology to help overcome these challenges. Guests like Mandy Price taught us about the anonymous reporting system, Kanarys, that's working to create a safe and inclusive workplace. Aeris CEO Marc Jones joined us in a candid conversation about race and entrepreneurship as well, pointing out how a lack of support can create risk-aversion and limit opportunities for certain races of people. Companies like Upswing are striving to change that by supporting marginalized people through college and beyond. And when companies support diversity, great things can happen, Quitebit was a perfect example of this.

Outside the workplace, entrepreneurs are working for a healthier planet as well. Our very first episode tackled air pollution. We learned from Founder and CEO Davida Herzl, how Aclima is revolutionizing air quality improvement through data mapping and Olea Edge Analytics is helping companies conserve water with their unique meters.

Check out all the episodes from this year to hear in-depth conversations with these guests and more! Thanks for joining us, we'll see you in 2021!

Episode Links:
Aclima
True Fit
Quantum Metric
commercetools
Change Healthcare
Qubit
Pendo
Kanarys
Aeris
Olea Edge Analytics
MongoDB
Upswing.io
Reputation.com
Informatica
Redis
Elastic
Qubole
DataStax
Olea Edge Analytics

How I Launched This: A SaaS Story - Software Delivery Management with CloudBees CEO Sacha Labourey

Transcript

MUSIC UP
Sacha Labourey [00:00:06] Software delivery management is very important, right? We spent a decade teaching organizations how to grow fast and how they needed to embrace the continuous everything, and now they need to make sense of that wonderful chaos they've created, and that's going to be the journey for the next decade. It's making sense of that wonderful chaos that got created.
MUSIC DOWN

Carter Morgan [00:00:29] Welcome back to "How