Hospitality Leadership Podcast - Restaurant and Hotel Leadership. - Talking Social Issues Through The Power of our Coffee Shops and Cafe's with Geoff Ranson of Bridge 2 Hospitality

Talking Social Issues Through The Power of our Coffee Shops and Cafe's with Geoff Ranson of Bridge 2 Hospitality

09/14/22 • 39 min

Hospitality Leadership Podcast - Restaurant and Hotel Leadership.

In this episode, I chat with Geoff Ranson of Bridge 2 Hospitality about why he is so passionate about those businesses that seek to tackle social issues within our communities and how we can all do some good in our businesses. We touch on how Bridge 2 Hospitality started, how Geoff's passion for hospitality has fueled his purpose, and he shares some practical steps so that we can take action in our coffee shops.

Bridge 2 Hospitality

Twitter: @bridge2hosp

Hustle Together Online Community

Go to thecafehustle.com/together to join the waitlist and have the opportunity to be one of our first 150 Founding Members.

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Partners

Trainual

Having solid systems in place is a crucial part of retaining your high-performance team members. Making sure your systems are in a format that is clear and easy to update is critical. That's what Trainual does. Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.

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Bridge 2 Hospitality

Twitter: @bridge2hosp

Hustle Together Online Community

Go to thecafehustle.com/together to join the waitlist and have the opportunity to be one of our first 150 Founding Members.

Don't forget to grab your FREE mini-ebook with 5 strategies for dialling in your mindset here.

Partners

Trainual

Learn more about your ad choices. Visit megaphone.fm/adchoices

Previous Episode

EPISODE 100: Chris Deferio of Keys To The Shop Talks About The Opportunities For Coffee Shops Into 2023.

So we are 100 episodes in, and I can't quite believe it.With costs increasing across the board and customers becoming more selective with their disposable income, we, as coffee shop owners, must provide much more value to our customers beyond just fantastic coffee. So for this very special episode, I welcome Chris Deferio of Keys To The Shop Podcast and Keys To The Shop Consulting to talk about the opportunities that coffee shop owners and team members can take advantage of as we move towards a period of uncertainty. A big part of what we discuss is customer experience and how coffee shop owners can ensure they are offering their customers the best possible value through a great product and excellent service. We touch on what you can do to help improve your team's work environment, including zero-cost ideas and how we can make them happier to serve our customers better.I am excited to bring this episode to you as we move into our second century of episodes at The Cafe Hustle.Hustle Together Online CommunityGo to thecafehustle.com/together to join the waitlist and have the opportunity to be one of our first 150 Founding Members.Don't forget to grab your FREE mini-ebook with 5 strategies for dialling in your mindset here.PartnersTrainual Having solid systems in place is a crucial part of retaining your high-performance team members. Making sure your systems are in a format that is clear and easy to update is critical. That's what Trainual does. Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Learn more about your ad choices. Visit megaphone.fm/adchoices

Next Episode

Should We Simplify Leadership In Hospitality?

Why is leadership such a difficult concept to grasp for some? Is it the apparent technicality of the subject? Or when people are faced with the potential responsibility of leadership? Or is it simply that some are not natural-born leaders?Well, it isn't the last point. Leaders are well and truly made and not born with the skills needed to bring a team from where they are to where they need to be. I have recently been thinking about whether it is a simple case of how we communicate how and what leadership is. Is the language we use putting people off engaging and understanding what it means to lead and be led by someone else? A simple search of mission vision and values will show that somewhere on that Google results page, there are likely multiple pages about the difference between mission and vision - and that is the fundamental element of leadership. This highlights the problem in the first place.As a result, I am renewing my purpose around what I do. What problem do I wish to solve? That renewed purpose is around simplifying leadership in our coffee shops and the wider hospitality industry. I want to make leadership something that is accessible and relatable to people at the lowest levels of our businesses and allow them to be inspired by the rewarding work that comes with leading people to be better than they were yesterday, to provide the driving force behind organisational grown and ultimately achieving our goals.Hustle Together Online CommunityGo to thecafehustle.com/together to join the waitlist and have the opportunity to be one of our first 150 Founding Members.Don't forget to grab your FREE mini-ebook with 5 strategies for dialling in your mindset here.PartnersTrainual Having solid systems in place is a crucial part of retaining your high-performance team members. Making sure your systems are in a format that is clear and easy to update is critical. That's what Trainual does. Visit Trainual and use promo code CAFEHUSTLE for a free trial and 10% off your first 12 months.Learn more about your ad choices. Visit megaphone.fm/adchoices