Controlling the Narrative of COVID-19 with Gail Peace

04/23/20 • 16 min

Gail Peace is the Founder and CEO of Ludi, Inc., a healthcare technology and physician-advocacy firm that helps hospitals manage payments to their physicians. She has more than 25 years of experience as a healthcare executive and entrepreneur, serving in leadership roles at companies including WebMD and Vanguard Health Chicago. With Ludi, Gail created DocTime Log, Ludi’s software that helps clients keep track of their complex contracts with the independently employed physicians who work for them. Gail has been honored as a Female Healthcare IT Leader to Know by Becker’s Hospital Review in 2018 and 2019, and she’s a published author, blogger and speaker.

In the midst of COVID-19, Gail wants to help all hospitals pay their physicians properly, even those that aren’t Ludi clients. She and her team developed a free version of DocTime Log to help hospitals keep track of the practitioners who may be working different hours or in different areas than normal. She’s also working to keep her employees informed about the facts of COVID-19 with weekly newsletter updates, and she’s adapting to changes within her own business as a result of the pandemic.

In This Episode:

Gail shares how she’s navigating COVID-19 as a small business owner and continuing to provide important services in the healthcare industry. She also reminds listeners that new opportunities may arise from this crisis and encourages them to learn from these unusual circumstances.

Here are some of the highlights:

How COVID-19 is impacting the healthcare industry
Over-communicating to help employees navigate this pandemic
Releasing a new product to serve the industry and invest in future clients
Learning from the challenges of COVID-19

Sponsored by: This episode is sponsored by Insperity, an HR company that makes a difference. Insperity combines first class service and robust technology so you can focus on your people.

In This Episode:

Here are some of the highlights:

How COVID-19 is impacting the healthcare industry
Over-communicating to help employees navigate this pandemic
Releasing a new product to serve the industry and invest in future clients
Learning from the challenges of COVID-19

Sponsored by: This episode is sponsored by Insperity, an HR company that makes a difference. Insperity combines first class service and robust technology so you can focus on your people.

Previous Episode

Controlling the Narrative of COVID-19 with Christine Owenell

Christine Owenell is an executive coach, consultant and speaker who’s passionate about helping leaders cultivate presence, compassion and self-awareness. She’s the founder of Owenell Global Consultancy, where she works with CEOs, high net worth individuals, entrepreneurs and people in transition to help companies scale without losing their souls. She’s also a partner at Evolution Service Corp, a coaching organization that specializes in working with high growth startups and companies. Christine has advised and coached leaders at high-profile organizations including Slack, Vanderbilt, LinkedIn, Northwestern Mutual and more.

In the midst of the COVID-19 crisis, Christine is helping executives to navigate all of the unknowns by reminding them that it’s OK to not have answers and giving them space to be vulnerable and talk about their fears and questions. She’s also launched her first group coaching program, where she’s working with high level leaders to help them transform the chaos of COVID-19 into new opportunities.

In This Episode:

Christine shares how she’s navigating the challenges of parenting while working full-time from home and continuing to be a resource for her clients. She also encourages leaders to deal with this crisis one step at a time, instead of spending too much time planning for things that are completely unknown.

Here are some of the highlights:

Adjusting to working from home while parenting
Creating space for executives to be vulnerable
Giving your family grace in this time
Taking it day by day instead of trying to plan in the midst of so much uncertainty.

You can listen to Christine’s episode where she breaks down the executive coaching process here.

Sponsored by: This episode is sponsored by Insperity, an HR company that makes a difference. Insperity combines first class service and robust technology so you can focus on your people.

Next Episode

Controlling the Narrative of COVID-19 with Nicole Wegman

Nicole Wegman is the founder and CEO of Ring Concierge, a jewelry company that’s making luxury accessible to the masses. Ring Concierge is run by women, for women, and it is disrupting the traditionally male-dominated jewelry industry with its all-female team and thriving e-commerce business. In 2013, Nicole left a career in the fashion industry to start Ring Concierge, inspired by her own experience of shopping for an engagement ring and realizing the industry lacked the perspective of millennial women. Ring Concierge has amassed a large social media following, where Nicole blurs the line between retailer and influencer to provide engaging, accessible content for her customers.

Since the start of COVID-19, Nicole has had to pivot her business strategies multiple times, first by finding packaging manufacturers outside of China, and most recently by shifting to fully remote work when it became unsafe to go into the company’s New York City office. Because of her innovative, e-commerce approach to jewelry retail, Nicole has been able to keep selling product in a time when many other jewelry companies are struggling to adjust to selling online for the first time.

In This Episode:

Nicole shares her strategies for staying calm and leading her team well in the midst of COVID-19, and she describes how she’s adapted her business to accommodate working from home. She also offers insight into the gradual way that many businesses will have to approach reopening once government mandates allow them to do so.

Here are some of the highlights:

Building a company by women for women
Pivoting quickly throughout COVID-19
Staying calm in the face of uncertainty
Looking ahead to a gradual reopening
Developing a brand around innovation

Sponsored by: This episode is sponsored by Insperity, an HR company that makes a difference. Insperity combines first class service and robust technology so you can focus on your people.