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[Encore Episode] Stephanie Lahr, MD — Bringing the Joy Back to Medicine
10/03/23 • 55 min
Our healthcare systems will never experience the transformational changes they need unless we consider the system-level solutions that are capable of leading to widespread change. Luckily, Stephanie Lahr and Artisight are on the frontlines of this industry-wide battle. Stephanie began her career as an internal medicine physician, but she was always fascinated by the intersection of health IT and care delivery. Now, several years later, Stephanie has leveraged her experience as a physician to uniquely excel in multiple administrative roles that are not commonly occupied by physicians. Her unique experience and background lay the groundwork for the fascinating conversation she had with host John Farkas, in which they discussed several best practices for creating systematic change in healthcare.
Show Notes
(1:46) Avoiding Traditional Career Paths and Looking To Solve Problems
(7:28) Joining Artisight and Creating Transformation in Healthcare
(11:06) How Hurricane Ike Led Stephanie to a Career in Medical Informatics
(16:11) Bridging the Gap Between Clinicians and IT
(18:32) Why CMIOs Are Impactful Strategic Leaders
(23:09) Stephanie’s Experience Transitioning from CMIO to CIO
(30:25) The Do’s and Don’t’s of Pitching to a CIO
(39:38) Utilizing Empathetic Authority to Solve Problems
(43:05) Prioritizing Solving over Selling
(45:30) Systematic Issues That CMIOs and CIOs Face
(51:18) Closing Thoughts
Our healthcare systems will never experience the transformational changes they need unless we consider the system-level solutions that are capable of leading to widespread change. Luckily, Stephanie Lahr and Artisight are on the frontlines of this industry-wide battle. Stephanie began her career as an internal medicine physician, but she was always fascinated by the intersection of health IT and care delivery. Now, several years later, Stephanie has leveraged her experience as a physician to uniquely excel in multiple administrative roles that are not commonly occupied by physicians. Her unique experience and background lay the groundwork for the fascinating conversation she had with host John Farkas, in which they discussed several best practices for creating systematic change in healthcare.
Show Notes
(1:46) Avoiding Traditional Career Paths and Looking To Solve Problems
(7:28) Joining Artisight and Creating Transformation in Healthcare
(11:06) How Hurricane Ike Led Stephanie to a Career in Medical Informatics
(16:11) Bridging the Gap Between Clinicians and IT
(18:32) Why CMIOs Are Impactful Strategic Leaders
(23:09) Stephanie’s Experience Transitioning from CMIO to CIO
(30:25) The Do’s and Don’t’s of Pitching to a CIO
(39:38) Utilizing Empathetic Authority to Solve Problems
(43:05) Prioritizing Solving over Selling
(45:30) Systematic Issues That CMIOs and CIOs Face
(51:18) Closing Thoughts
Previous Episode
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[Applied Theory Series] Peter Smith — Crafting RevOps Funnels and Building High-Performing Teams
On this episode of Healthcare Market Matrix’s Applied Theory Series, host Jessica Head is joined by Peter Smith, co-founder and President of Ratio, for an insightful conversation about RevOps, customer success, and how those two elements inform the ROI of a company’s marketing strategies. Peter is the master of operational and financial functions at Ratio and has worked with countless clients over the last twelve years, helping to craft KPIs and corresponding budgets to meet marketing goals. Throughout the episode, Jessica and Peter discuss building a team equipped for marketing success, recommendations for marketing executives building a 90-day plan, and Peter’s favorite tools for mapping KPIs.
Show Notes
(1:09) Peter Smith on Cofounding Ratio
(5:09) Peter on the Struggle of Properly Appreciating Marketing Efforts
(12:43) Building a Team Equipped for Marketing Success
(19:43) Peter’s Recommendations for a Marketing Executive’s 90-Day Plan
(27:01) Favorite Tools for Mapping KPIs
(31:06) Resources for Those Evaluating RevOps and Closing Thoughts
Read a transcript of this episode: https://goratio.com/podcast/applied-theory-series-crafting-revops-funnels-and-building-high-performing-teams
Subscribe to Ratio's Insights Squared newsletter: https://goratio.com/newsletter
Next Episode

Haden McWhorter — The Premise Health Playbook: What does it mean to be Enterprise-ready?
On this episode of Healthcare Market Matrix, host John Farkas sits down with Haden McWhorter for an insightful conversation about Premise Health and the future of direct healthcare. Haden is the chief information officer at Premise and has spent the better part of a decade driving meaningful change as a leader in the healthcare ecosystem. Throughout the episode, John and Haden discuss the importance of member engagement, Haden’s unique value equation, Epic’s BFF program, and much more.
Show Notes
(1:42) Haden’s Accidental Journey to Healthcare
(11:02) An Overview of Premise Health
(17:22) Haden’s Role with Premise Health
(22:36) Promoting Member Engagement
(27:15) Haden’s Value Equation
(35:34) Using Data to Improve Engagement
(42:16) Epic’s BFF Program and Other Premise Health Partners
(51:42) Haden’s View on AI
(54:55) Closing Questions
Read a transcript of this episode:
Subscribe to Ratio's Insights Squared newsletter: https://goratio.com/newsletter
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