A next generation patient experience with Michael Boerner

05/07/22 • 44 min

In this episode, I talk with Michael Boerner (CEO of Engage Technologies) about his company’s transformative mobile intelligence and patient education technology – connecting patients to a digital health platform with no app or user logins (e.g., NO FRICTION).

We discuss the value and power of video storytelling, the importance of behavior change for disease prevention, new opportunities in gamified learning, and how this company is optimizing the patient journey while reducing practice burden on providers.

“Engage Technologies believes that timely knowledge from a trusted relationship empowers. It empowers patients, providers and their staff, and all healthcare stakeholders. Engage transforms lives with breakthrough mobile intelligent storytelling at patient height of interest and time of need. The right message at the right moment motivates behavioral change for optimal patient outcomes and improves practice performance with proven six-figure and above return on investment” – Steve Inch, Chief Marketing Officer, Engage Technologies

Here’s a list of Engage demos & links that showcase different products:

Engage Aesthetics Demo (featuring breast augmentation, mastopexy, breast revision, and neuromodulators & dermal fillers, and patient pre-consultation journeys): In the United States, anyone with a mobile smartphone can text to 418418 and enter the typed message: TVPS CONSULT

Engage Aesthetics Demo (featuring pre-operative and post-operative breast surgery patient journey): In the United States, anyone with a mobile smartphone can text to 418418 and enter the typed message: TVPS JOURNEY

Engage Ocular Demo (featuring multiple ocular patient journeys): In the United States, anyone with a mobile smartphone can text to 214214 and enter the typed message: BRIGHT EYES M

Engage Ocular (ROI results) video (6:30 min): Hero Video for Engage Website

Engage Aesthetics (behind the scenes) video (5:20 minutes): https://engagetg.wistia.com/medias/8ubwbabbry

Godspeed!

~ James

Here’s a list of Engage demos & links that showcase different products:

Engage Ocular Demo (featuring multiple ocular patient journeys): In the United States, anyone with a mobile smartphone can text to 214214 and enter the typed message: BRIGHT EYES M

Engage Ocular (ROI results) video (6:30 min): Hero Video for Engage Website

Engage Aesthetics (behind the scenes) video (5:20 minutes): https://engagetg.wistia.com/medias/8ubwbabbry

Godspeed!

~ James

Previous Episode

Point-of-care solutions with Jonas Goldstein

In this episode, I talk with Jonas Goldstein (Vice President of Strategy at VIM) about value-based healthcare, risk-sharing arrangements, Medicare Advantage, direct-to-consumer healthcare, and point-of-care digital solutions.

Here is a great article by Jonas in Physicians Practice that lays out the imperative to “lower the risk” in value-based healthcare in order to quickly expand accountable care delivery across the US.

Godspeed!

~ James

Next Episode

Perfecting the Konjac noodle with Bryan Guadagno

In this episode, I speak with Bryan Guadagno – CEO and cofounder of It’s Skinny. We discuss the 9-calorie noodle, the health benefits of Konjac, the future of food technology, and the founder’s story. Our chat dives into consumer behavior modification and how that relates to healthcare spending in the United States.

And here’s a Christmas pic of my wife, Parminder Haven. She’s a PhD-level chemist and a fantastic cook, who will occasionally share Indian style recipes using It’s Skinny pasta and rice. Happy holidays from NJ and Godspeed!

Parminder Haven: wife, mother, chemistry teacher and best cook on the planet

~ James