Health Literacy Out Loud Podcast

Richard Lui is an award-winning journalist with more than 30 years in media, technology, and business. He has served as a television news anchor at MSNBC, NBC News, and CNN Worldwide. Among his many accomplishments, Lui spent 15 years in business, serves on boards at non-profit organizations and for-profit firms, and is an ambassador for non-government organizations (NGO’s) focusing on issues of gender equality and human trafficking. Lui is author of the book Enough About Me and director of two documentary films. His first film SkyBlossom, was inspired by his own long-distance caregiving for his father. The second film Unconditional: When Minds Hurt, Love Heals deals with issues of mental health and family caregiving.

In this podcast, Richard Lui talks with Helen Osborne about:

• The experience of learning about caregiving as a family member. That includes the need to interact with a team of health professionals and develop a plan for the family to address the many aspects of caregiving.
• The decision to create a documentary film about this experience. How the powerful medium of film can highlight what might otherwise be considered as a “ho-hum” topic of family caregiving.
• The importance of educating others that mental health can be a strength, not just a challenge.

More ways to learn:

• Unconditional: When Minds Hurt, Love Heals. This film has been, or soon will be, screened at AMC theatres, Universal Studios, the White House, the US Capital, MSNBC, the United Nations, and the European Parliament. It is available for streaming on multiple platforms including Amazon Prime and PBS Passport.
• SkyBlossom. As described on its website, this is “an inspiring film on children taking care of family living with disabilities.”
• Enough About Me: The Unexpected Power of Selflessness, a book by Richard Lui, published 2021.

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, a book by Helen Osborne. Especially relevant to this podcast is the chapter, “Patient and Family Perspective.”

Read the transcript of this podcast.

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Maureen Maurer brings a strong background in health behavior and health education. Her work focuses on engaging patients, families, and community members in health research, health care delivery, and health policy. Maurer, a principal researcher at the American Institutes for Research, directs a research support project for the Patient-Centered Outcomes Research Institute (PCORI) called the PCOR Translation Center. This center supports PCORI’s commitment to ensuring that research findings are comprehensible and useful to patients, clinicians, and others making healthcare decisions.

In this podcast, Maureen Maurer talks with Helen Osborne about:

• Plain language summaries of research studies: What they are, who they are for, how they help.
• Examples and lessons learned from writing 300+ plain language summaries. These include using a conversational tone, organizing information in a logical way, balancing the needs of scientists and readers, getting feedback from the intended audience.
• A look ahead to how plain language summaries can help move toward more equitable and inclusive approach to science and health information.

More ways to learn:

• Maurer M, Siegel JE, Firminger KB, Lowers J, Dutta T, Chang JS. (2021). “Lessons Learned from Developing Plain Language Summaries of Research Studies,” HLRP: Health Literacy Research and Practice.
• PCORI’s Portfolio of Funded Projects. Includes links to plain language studies along with professional abstracts.
• For more information, email Maureen Maurer at [email protected]

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition (updated 2018), by Helen Osborne. The chapter about plain language is especially relevant to this podcast.

Disclaimer: The views in this podcast do not necessarily represent the views of the Patient- Centered Outcomes Research Institute, its Board of Governors, or its Methodology Committee. Under contract to the Patient-Centered Outcomes Research Institute, the Patient-Centered Outcomes Research Translation Center is managed by the American Institutes for Research.

Read the transcript of this podcast

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Joi R. Canton MSN, RN, NPD-BC is a nurse and Manager of Community Outreach in Boca Raton, Florida. In addition to many years in clinical practice, Canton brings experience as a clinical educator, clinical instructor, nurse leader, and preceptor/mentor for novice nurses.

In this podcast, Joi Canton talks with Helen Osborne about:

• Why it can be a challenge for new professionals to address health literacy in their clinical practice.
• How seasoned clinicians can build on “moments of learning” for staff.
• What listeners at all levels can do to help in their own settings, disciplines, and areas of practice.

More Ways to Learn:

• Join organizations that are geared towards enhancing health literacy such as: https://betterhealthinfo.org/
• Use educational formats such as: https://www.cdc.gov/healthliteracy/index.htm
• Learn about the journey to become a health literate organization, at https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5666686/

Read the transcript of this podcast

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Kip Clark describes himself as being passionate about better and more meaningful communication. This belief guides his work as a standardized patient with medical students and as a podcast host and producer. Clark came to working as a standardized patient work from a background in improv comedy. He is a graduate of Kenyon College with a degree in English Literature.

In this podcast, Kip Clark and Helen Osborne discuss:

• A “standardized patient” can be an actor who is trained to portray characteristics of a specific patient and examined by a medical student.
• The goal of this work is to help medical students improve their communication skills in patient-provider interactions.
• Tips and strategies about health communication that can apply in all settings. These include listening, being flexible, and authenticity.

More ways to learn:

A quick search of “Standardized Patient” can lead to many interesting links including about programs, training, and job opportunities. I found this video from the University of Mississippi Medical Center especially helpful, What is a Standardized Patient?

Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. Especially relevant to this podcast is the chapter, “You: Compassion, Empathy, and Humanity.”

Read a transcript of this podcast.

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Brian Wallace is President and Chief Executive Officer of the Coin Laundry Association and Executive Director of the LaundryCares Foundation. The Foundation’s mission is to provide laundry services, books, and literacy resources to those in need. This includes their Laundry Literacy Coalition–an initiative to promote early childhood literacy through America’s laundromats. In this podcast, Brian […]

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