
Bullet Points and Other Types of Lists (HLOL #228)
10/01/22 • 23 min
Genevieve Walker, PhD, is a medical writer and editor who creates plain-language educational and marketing content for patients and other health care consumers. Through her business, Bridge Health Communications, Genevieve helps organizations strategize, develop, and execute communications with patients and the public.
In this podcast, Genevieve Walker talks with Helen Osborne about:
- How lists are used to convey a series of similar items. They include bullet points (like in this list of topics) of unordered information and numeric lists of items that happen in a specific sequence.
- Ways that lists can be helpful and confusion they sometimes cause.
- Tips for writing useful lists. These include limiting the amount of information, using subheads, adding pictures, and starting with cue words ike “first,” “next,” and “last.”
More ways to learn:
- Bridge Health Communications
- American Medical Writers Association
- You are welcome to email Genevieve Walker
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. Especially relevant to this podcast is the chapter, “Document Design.”
Read a transcript of this podcast.
The post Bullet Points and Other Types of Lists (HLOL #228) appeared first on Health Literacy Out Loud Podcast.
Genevieve Walker, PhD, is a medical writer and editor who creates plain-language educational and marketing content for patients and other health care consumers. Through her business, Bridge Health Communications, Genevieve helps organizations strategize, develop, and execute communications with patients and the public.
In this podcast, Genevieve Walker talks with Helen Osborne about:
- How lists are used to convey a series of similar items. They include bullet points (like in this list of topics) of unordered information and numeric lists of items that happen in a specific sequence.
- Ways that lists can be helpful and confusion they sometimes cause.
- Tips for writing useful lists. These include limiting the amount of information, using subheads, adding pictures, and starting with cue words ike “first,” “next,” and “last.”
More ways to learn:
- Bridge Health Communications
- American Medical Writers Association
- You are welcome to email Genevieve Walker
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. Especially relevant to this podcast is the chapter, “Document Design.”
Read a transcript of this podcast.
The post Bullet Points and Other Types of Lists (HLOL #228) appeared first on Health Literacy Out Loud Podcast.
Previous Episode

A Standardized Patient’s Perspective of Health Communication (HLOL #227)
Kip Clark describes himself as being passionate about better and more meaningful communication. This belief guides his work as a standardized patient with medical students and as a podcast host and producer. Clark came to working as a standardized patient work from a background in improv comedy. He is a graduate of Kenyon College with a degree in English Literature.
In this podcast, Kip Clark and Helen Osborne discuss:
- A “standardized patient” can be an actor who is trained to portray characteristics of a specific patient and examined by a medical student.
- The goal of this work is to help medical students improve their communication skills in patient-provider interactions.
- Tips and strategies about health communication that can apply in all settings. These include listening, being flexible, and authenticity.
More ways to learn:
A quick search of “Standardized Patient” can lead to many interesting links including about programs, training, and job opportunities. I found this video from the University of Mississippi Medical Center especially helpful, What is a Standardized Patient?
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. Especially relevant to this podcast is the chapter, “You: Compassion, Empathy, and Humanity.”
Read a transcript of this podcast.
The post A Standardized Patient’s Perspective of Health Communication (HLOL #227) appeared first on Health Literacy Out Loud Podcast.
Next Episode

Oral Health Literacy: How Diseases of the Mouth Affect Overall Health (HLOL #229)
Alice Horowitz, RDH, MA, PhD, is a Research Professor in the Department of Behavioral and Community Health at University of Maryland’s School of Public Health in College Park. She was instrumental in initiating the need to address health literacy in dentistry. Dr. Horowitz’s ongoing advocacy, research, and teaching have helped professionals of all disciplines take needed action. She has deservedly received awards for her work in dental public health.
In this podcast, Dr. Alice Horowitz talks with Helen Osborne about:
- Oral health literacy. What that term means, why it’s important.
- Oral health and overall health. How one affects the other. Why this vital connection is not always considered.
- Strategies and tips to help improve oral health and overall health.
More ways to learn:
- Health Literacy in Healthy People 2030
- NIH: National Institute of Dental and Craniofacial Research (NIDCR)
- CDC: Oral Health
- ADA (American Dental Association): Community Initiatives
- Horowitz Center for Health Literacy. University of Maryland, School of Public Health
- National Academies: Sciences, Engineering, Medicine: “Oral Health Literacy,” Workshop Summary. 2013.
- “Dentists and Patients: How to Communicate Clearly.” HLOL podcast interview with Dr. Leila Jahangiri.
- “From the Tooth’s Point of View: Communicating Serious Health Messages with Wit and Whimsy.” HLOL podcast interview with Jeanette Courtad, DDS.
Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Third Edition, by Helen Osborne. The chapter “Community Connections” is especially relevant to this podcast.
Read a transcript of this podcast.
The post Oral Health Literacy: How Diseases of the Mouth Affect Overall Health (HLOL #229) appeared first on Health Literacy Out Loud Podcast.
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