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Habitual Excellence, Presented by Value Capture - Interview of Theresa Brown, RN on Her New Book "Healing" (Part 2)

Interview of Theresa Brown, RN on Her New Book "Healing" (Part 2)

04/19/22 • 35 min

Habitual Excellence, Presented by Value Capture

Episode page and links: https://valuecapturellc.com/he65

Welcome to Episode #65 of Habitual Excellence, presented by Value Capture.

Joining us again today is Theresa Brown, PhD, BSN, RN. She is a nurse and writer who lives in Pittsburgh. Her third book — Healing: When a Nurse Becomes a Patient is available now. It explores her diagnosis of and treatment for breast cancer in the context of her own nursing work. Her book, The Shift: One Nurse, Twelve Hours, Four Patients' Lives, was a New York Times Bestseller.

Theresa's BSN is from the University of Pittsburgh, and during what she calls her past life she received a PhD in English from the University of Chicago.

Today's episode is the second part of a two-part series with Theresa that started in episode #64.

In today's episode, Theresa talks about the conviction of RaDonda Vaught -- why is this triggering a lot of fear amongst nurses -- and they talk more about the issues she raises in her books.

Host Mark Graban also asks Theresa questions and discusses topics including:

  • 250,000 Americans a year are dying from medical errors and “no one is doing much to change that” — why is that?
  • What can be done (or needs to be done) to reduce infections and medication errors?
  • You’ve written about mistakes you’ve made... and you wrote about how that wasn’t easy. What happened with the mistake you made (and I hate how that sounds blaming) — the mistake you were involved with regarding the steroid injection?
  • You wrote about being “too proud” to tell your manager that a shift’s assignment was “potentially overwhelming” — Why was that?
  • Thoughts on laws requiring certain nurse to patient ratios?
  • What can be done about the problem of nurses not getting breaks or time to eat lunch
  • Thoughts on 12-hour shifts? Increased risk of error, but fewer handoffs. Can we improve the way handoffs are done?
  • “One of the key factors in burnout, though, is employees feeling like they have little control over their work environment. That’s pretty much status quo in hospitals for nurses and doctors.” — What can be done about that??
  • Epilogue - your main recommendations for our American health system?
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Episode page and links: https://valuecapturellc.com/he65

Welcome to Episode #65 of Habitual Excellence, presented by Value Capture.

Joining us again today is Theresa Brown, PhD, BSN, RN. She is a nurse and writer who lives in Pittsburgh. Her third book — Healing: When a Nurse Becomes a Patient is available now. It explores her diagnosis of and treatment for breast cancer in the context of her own nursing work. Her book, The Shift: One Nurse, Twelve Hours, Four Patients' Lives, was a New York Times Bestseller.

Theresa's BSN is from the University of Pittsburgh, and during what she calls her past life she received a PhD in English from the University of Chicago.

Today's episode is the second part of a two-part series with Theresa that started in episode #64.

In today's episode, Theresa talks about the conviction of RaDonda Vaught -- why is this triggering a lot of fear amongst nurses -- and they talk more about the issues she raises in her books.

Host Mark Graban also asks Theresa questions and discusses topics including:

  • 250,000 Americans a year are dying from medical errors and “no one is doing much to change that” — why is that?
  • What can be done (or needs to be done) to reduce infections and medication errors?
  • You’ve written about mistakes you’ve made... and you wrote about how that wasn’t easy. What happened with the mistake you made (and I hate how that sounds blaming) — the mistake you were involved with regarding the steroid injection?
  • You wrote about being “too proud” to tell your manager that a shift’s assignment was “potentially overwhelming” — Why was that?
  • Thoughts on laws requiring certain nurse to patient ratios?
  • What can be done about the problem of nurses not getting breaks or time to eat lunch
  • Thoughts on 12-hour shifts? Increased risk of error, but fewer handoffs. Can we improve the way handoffs are done?
  • “One of the key factors in burnout, though, is employees feeling like they have little control over their work environment. That’s pretty much status quo in hospitals for nurses and doctors.” — What can be done about that??
  • Epilogue - your main recommendations for our American health system?

Previous Episode

undefined - Interview of Theresa Brown, RN on Her New Book "Healing" (Part 1)

Interview of Theresa Brown, RN on Her New Book "Healing" (Part 1)

Welcome to Episode #64 of Habitual Excellence, presented by Value Capture.

Joining us today as our guest is Theresa Brown, PhD, BSN, RN. She is a nurse and writer who lives in Pittsburgh. Her third book — Healing: When a Nurse Becomes a Patient is available now. It explores her diagnosis of and treatment for breast cancer in the context of her own nursing work. Her book, The Shift: One Nurse, Twelve Hours, Four Patients' Lives, was a New York Times Bestseller.

Theresa's BSN is from the University of Pittsburgh, and during what she calls her past life she received a PhD in English from the University of Chicago.

Today's episode is the first part of a two-part series with Theresa. Come back in two weeks for the next part in Episode #65.

In today's episode, Theresa talks about the need to improve healthcare for the sake of patients and for caregivers. How did Theresa's view of healthcare change when she became a breast cancer patient?

Host Mark Graban also asks Theresa questions and discusses topics including:

  • Is there sometimes an "empathy gap" in healthcare?
  • Making things easy for patients is not currently a goal of healthcare?
  • It sounds like nobody was coordinating (or explaining) your overall cancer situation? Why did you feel "left in the dark?"
  • Did caregivers know you were a nurse? Were you reated differently?
  • “This job would be easier if there weren’t such a narrow divide between being the canary in the coal mine and Chicken Little" -- is there an empathy gap toward nurses and other caregivers?

Click to visit the main Habitual Excellence podcast page.

Next Episode

undefined - Meghan Scanlon on Transitions and Reflections, To and Within Healthcare

Meghan Scanlon on Transitions and Reflections, To and Within Healthcare

Episode page: https://valuecapturellc.com/he66

Welcome to Episode #66 of Habitual Excellence, presented by Value Capture.

Joining us today as our guest is Meghan Scanlon, the Vice President of Performance Excellence for Community Hospitals at Duke University Health System.

She was previously with Value Capture for almost 7 years as a Principal and Partner in the firm. Prior to that, Meghan and I worked together at Johnson & Johnson as part of a consulting team there that worked with medical labs and hospital systems. She has a BS in Industrial Engineering from Penn State University.

In today's episode, Meghan shares reflections, with host Mark Graban, about various career transitions that she has gone through in her career:

  • Transition from college to the working world
  • Transition into consulting for healthcare organizations
  • Transition to Value Capture
  • Transition to DUHS

Click to visit the main Habitual Excellence podcast page.

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