Navigating Global Talent: Revolutionize Your Staffing Strategy With Raquel Gomes

03/14/25 • 26 min

Welcome to episode 270 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Raquel Gomes, founder and CEO of Stafi, a virtual staffing company revolutionizing law firm operations. As a psychologist and seasoned professional with a background in corporate America and technology, Raquel brings a unique perspective to leadership and business growth. She understands the emotional and professional toll of trying to do it all and has dedicated her career to creating solutions that empower others to thrive. Stafi was born from Raquel’s personal journey—balancing a demanding career with the responsibilities of motherhood and the desire to lead a fulfilling life. Recognizing a gap in the legal industry, she set out to build a company that would give busy professionals access to the support they need to scale their businesses without sacrificing their well-being. Under Raquel’s leadership, Stafi has grown to support hundreds of law firms, connecting them with highly skilled virtual assistants and providing tools and training for long-term success. Her mission is deeply rooted in the belief that no one should have to choose between building a thriving business and living a meaningful life. Through Stafi, Raquel is redefining legal staffing and inspiring law firm owners to lead with confidence, clarity, and heart. What you’ll learn about in this episode: 1. Staffy's Methodology for Offshore Staffing: - Integrates virtual assistants (VAs) through coaching, training, and management. - Addresses challenges in finding and managing virtual talent, reducing owner burnout and costs. 2. Thorough Vetting Process: - Includes background checks and psychological assessments for well-suited virtual assistants. - Maintains client confidentiality and operational efficiency. 3. Empowerment of Women in Latin America: - Provides meaningful job opportunities, positively impacting women in the region. - Demonstrates a commitment to social impact and gender equality. 4. Tailored Call Service for Law Firms: - Enhances client communication and call handling for law firms. - Utilizes expertise in sales and telecommunications to improve service quality. 5. Focus on Supporting Law Firms: - Coaches work with VAs, and business coaches assist law firms in integrating virtual assistants. - Addresses mental health support and prioritizes helping female law firm owners manage work-life balance. Resources: www.stafi.cc Facebook: https://www.facebook.com/GetStafi LinkedIn: https://www.linkedin.com/in/raquel-gomesstafi/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

Previous Episode

Maximizing Teamwork for Accelerated Growth With Bert Parnall

Welcome to episode 269 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Bert Parnall, Owner & Attorney at Parnall Law. Bert grew up mostly in Albuquerque, New Mexico, but also spent several years in Africa as a youth. While pursuing a major in history and French at Rice University, he spent a year studying at La Sorbonne in Paris and six months in Laos. After receiving his undergraduate degree from Rice in 1993, Bert attended the University of Mexico School of Law (J.D., 1997). Bert spent four years as a prosecutor in the most violent county in New Mexico, convicting murderers and rapists through trial by jury. In 2005, Bert began his personal injury practice to help victims of negligence and crime. He now leads a law firm of 15 lawyers and 105 team members, helping thousands of victims recover damages for serious injuries. Bert proposed to Marta Strzyzewski (Miss New Mexico 2001) two weeks after they met. Luckily, she accepted, and they made their home in Albuquerque, together with their four children. Bert is involved with the following community organizations: Rotary Club of Albuquerque (past president), Mothers Against Drunk Driving (board member), New Mexico Trial Lawyers (board member), and the National Crime Victim Bar Association. He and his law firm also sponsor trips for children through Make-A-Wish. After competing in judo for 15 years, Bert now enjoys teaching his kids judo, as well as taking them on hikes, camping, and other trips. What you’ll learn about in this episode: 1. Importance of Teamwork: - Focus on hiring the best people - Emphasize values like teamwork, talent, truth, and tenacity 2. Growth through Learning and Development: - Encourage continuous learning from failures and mistakes - Promote a culture of listening, learning, and sharing ideas 3. Mastermind Groups for Growth: - Leverage mastermind groups for idea sharing and collaboration - Invest in personal and professional development through mentorship 4. Strategic Decision-Making: - Prioritize working on the business rather than in it - Make strategic decisions to drive growth and success 5. Hiring for Success: - Evaluate candidates based on qualities like being humble, hungry, and smart - Seek individuals with a story of challenges, successes, and lessons learned Resources: FB: https://www.facebook.com/ParnallLawFirm Twitter: https://x.com/BertParnallLaw Linkedin: https://www.linkedin.com/company/parnall-law/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind

Next Episode

SEO Secrets & Effective Intake for Law Firms With Rafi Arbel

Welcome to Episode 271 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Rafi Arbel, the founder of Market JD, to dive into the world of SEO strategies for law firms. Since 2000, Rafi Arbel has been helping hundreds of attorneys expand their visibility and build their practices. Working for the largest provider of online marketing and legal research, Rafi built a reputation as a leader in law-firm marketing, strategy and operations. As lawyers began to face increasing competition for clients, Rafi started Market JD to offer consumer law firms a new online marketing alternative, one that provides a greater return on investment, more flexibility, and personalized service. A former litigator who ran his own practice, Mr. Arbel uses his first-hand knowledge of the legal industry to help lawyers grow their client base, increase margins and improve their quality of life. In addition to his broad and diverse legal consulting experience, Rafi earned his MBA, with honors, from the University of Chicago Booth School of Business. He was inducted into the national business honors society, Beta Gamma Sigma, in 2009. If your firm is looking to meaningfully increase revenue and the size of your client base, give Rafi a call at 312.970.9353 or visit www.marketjd.com for more information. What you’ll learn about in this episode: 1. The Long-Term Approach - Rafi emphasizes the importance of a long-term commitment to SEO strategies for law firms. - Avoid chasing trends and focus on strategic, sustainable approaches. 2. Location Targeting - Learn how law firms in competitive cities can optimize their location by targeting less saturated markets. - Enhance visibility and reach by strategically positioning your firm. 3. Measuring Success - Rafi stresses the significance of measuring campaign success annually. - Understand the importance of tracking key metrics to evaluate SEO effectiveness. 4. Patience and Provider Selection - Maintain patience in the SEO process to avoid hasty decisions about switching providers. - Choose a provider carefully and give strategies time to yield results. 5. Dedicated Intake Personnel - Explore the positive impact of investing in dedicated intake personnel for managing leads and increasing ROI. - Understand the crucial role of effective intake processes in client acquisition. Resources: https://marketjd.com/portfolio/ Facebook: https://www.facebook.com/MarketJd/ Twitter/X: https://x.com/marketjd LinkedIn: https://www.linkedin.com/in/rafiarbel/ Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind