The Power of Feedback
02/05/25 • 51 min
We're delighted to welcome back the inspirational Tracy Reis, Head of People and Joint MD at Nomad Studio, the strategy and brand experience company. This conversation felt like an invaluable coaching session on the importance of developing our feedback skills.
Tracy shares her wisdom on how giving feedback is the roadmap to progress, emphasising that timely feedback, when delivered with respect and kindness, is constructive. She explains that feedback is not just about corrections but is a vital opportunity for growth, elevating both personal and team performance.
This episode is packed with actionable insights you can put into practice right away.
Key Takeaways:
- Building a psychologically safe environment for feedback
- The importance of timely, specific, and constructive feedback
- How to give and receive feedback effectively
- The role of positive and constructive feedback in motivation and performance
- Tips on embedding feedback into workplace culture
Book Recommendations:
Tracy referenced these two books:
- Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential AND HOW YOU CAN ACHIEVE YOURS by Shirzad Chamine
- Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience by Brené Brown
Tune in to discover how mastering the art of feedback can transform your personal and professional life.
We would love you to follow us on LinkedIn!
https://www.linkedin.com/company/amplified-group/
We're delighted to welcome back the inspirational Tracy Reis, Head of People and Joint MD at Nomad Studio, the strategy and brand experience company. This conversation felt like an invaluable coaching session on the importance of developing our feedback skills.
Tracy shares her wisdom on how giving feedback is the roadmap to progress, emphasising that timely feedback, when delivered with respect and kindness, is constructive. She explains that feedback is not just about corrections but is a vital opportunity for growth, elevating both personal and team performance.
This episode is packed with actionable insights you can put into practice right away.
Key Takeaways:
- Building a psychologically safe environment for feedback
- The importance of timely, specific, and constructive feedback
- How to give and receive feedback effectively
- The role of positive and constructive feedback in motivation and performance
- Tips on embedding feedback into workplace culture
Book Recommendations:
Tracy referenced these two books:
- Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential AND HOW YOU CAN ACHIEVE YOURS by Shirzad Chamine
- Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience by Brené Brown
Tune in to discover how mastering the art of feedback can transform your personal and professional life.
We would love you to follow us on LinkedIn!
https://www.linkedin.com/company/amplified-group/
Previous Episode
A Holistic Approach to Life and Leadership with Trevor Dias
Kick off 2025 with a burst of inspiration as we welcome Trevor Dias, whose career journey spans sports coaching with Manchester United to leadership roles in Vodafone and Salesforce.
In our professional lives we are very used to starting each year in planning mode and setting our objectives. How many of us do the same in our personal lives?
Trevor introduces us to his holistic approach combining health philosophies and modern-day coaching as we discuss the importance of merging lifestyle, diet, and career for a well-rounded life.
This enriching conversation emphasises understanding our limits and finding balance for a healthier, more fulfilling life.
Here's the link to the pyramid that Trevor shares with us.
We hope you find this episode thought provoking and that it motivates and equips you to make the most of the year ahead.
We would love you to follow us on LinkedIn!
https://www.linkedin.com/company/amplified-group/
Next Episode
Breaking Down Silos for Seamless Customer Success
This episode explores the evolution of customer success in the SaaS industry, highlighting the shift from a cost centre to a key driver of revenue growth.
Bob Burke, whose journey from the heart of San Francisco's dot-com boom to a Customer-First thought leader, shares insights on aligning customer success with sales, breaking down silos and adapting to market changes in order to sustain durable growth within SaaS organisations.
We delve into the:
• Necessity of breaking down silos and aligning roles around the customer journey, ensuring a seamless experience for clients.
• Challenges of transitioning customer success from a cost center to a revenue driver.
• Concept of collaborative "pods" that bridge sales and customer success teams.
• Insights on measuring customer success effectiveness.
Bob sheds light on how customer success has transformed from an afterthought to a vital component in modern business strategies.
We discuss the complexities of aligning customer success with revenue generation, especially in today's scrutinised financial environments, offering insights into evolving strategies and the critical role of customer success.
We hope you enjoy listening!
We would love you to follow us on LinkedIn!
https://www.linkedin.com/company/amplified-group/
Get Amplified - The Power of Feedback
Transcript
Welcome to Get Amplified the podcast about teamwork in the tech industry . Gosh , it's gloomy outside today in Buckinghamshire . Vicky how are you in deepest darkness of Oxfordshire . You got the same horrible , miserable drizzly weather as me .
VickyIt is equally gloomyomy , but yesterday was absolutely . It was glorious yeah , it's actually yeah it rea
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