How Cult Brands Capture Imaginations–and Wallets
10/07/24 • 40 min
This week, we kick off our Inc. feature coverage by exploring the making of–and proliferation of–cult brands. In this episode, executive editor Diana Ransom and editor-at-large Christine Lagorio-Chafkin invite Inc. staff writer Ali Donaldson to talk about an article she wrote that broke open a lot of consumer trends we’ve seen over recent years–and explained the anatomy of consumer-product virality. Certain brands seem to grow cult followings almost overnight. Turns out that’s no happy accident–it’s all in the plan. And Ali lays out precisely what that plan looks like for brands that achieve cult status.
Stanley, Kendra Scott, and Bogg Bag are extremely different companies–aside from the fact that each has skyrocketed in popularity in recent years. And it turns out, they are all fascinating case studies in appealing to customers, both online and offline. Bogg Bag, founded by Kim Vaccarella, out of Lodi, New Jersey, landed on the Inc. 5000 this year and expects to book over $100 million in revenue by the end of 2024. Kendra Scott, the Texas-based jewelry brand, continues to evolve with its customers online–and meets them where they are on campuses, too. And the Stanley cup stans are seriously engaged and proudly express it through TikTok and other social media channels. They might wonder: How on earth is this a 110-year-old company? Donaldson explains, and also dishes about her interview with the marketing genius behind both the Stanley brand shift that brought it to a new generation and the proliferation of Crocs.
Source notes and additional research and information:
Read: How Preppy Cult Brands Captured the Imagination and Wallets of Female Consumers, by Ali Donaldson, on Inc.com
Read: How This Marketing Pro Got Crocs on Every Celebrity–and Also Was Behind the Stanley Tumbler Trend
Listen: Kendra Scott interviewed on Inc.’s What I Know podcast
Read: How Kendra Scott Crafted a Remarkably Wholesome Customer Service Philosophy
Read: A history of Stanley Cups, via Stanley1813.com
Read: Dive into the 2024 Inc. 5000 list of fastest-growing companies in America
Visit: Kendra Scott
Visit: Bogg Bag
This week, we kick off our Inc. feature coverage by exploring the making of–and proliferation of–cult brands. In this episode, executive editor Diana Ransom and editor-at-large Christine Lagorio-Chafkin invite Inc. staff writer Ali Donaldson to talk about an article she wrote that broke open a lot of consumer trends we’ve seen over recent years–and explained the anatomy of consumer-product virality. Certain brands seem to grow cult followings almost overnight. Turns out that’s no happy accident–it’s all in the plan. And Ali lays out precisely what that plan looks like for brands that achieve cult status.
Stanley, Kendra Scott, and Bogg Bag are extremely different companies–aside from the fact that each has skyrocketed in popularity in recent years. And it turns out, they are all fascinating case studies in appealing to customers, both online and offline. Bogg Bag, founded by Kim Vaccarella, out of Lodi, New Jersey, landed on the Inc. 5000 this year and expects to book over $100 million in revenue by the end of 2024. Kendra Scott, the Texas-based jewelry brand, continues to evolve with its customers online–and meets them where they are on campuses, too. And the Stanley cup stans are seriously engaged and proudly express it through TikTok and other social media channels. They might wonder: How on earth is this a 110-year-old company? Donaldson explains, and also dishes about her interview with the marketing genius behind both the Stanley brand shift that brought it to a new generation and the proliferation of Crocs.
Source notes and additional research and information:
Read: How Preppy Cult Brands Captured the Imagination and Wallets of Female Consumers, by Ali Donaldson, on Inc.com
Read: How This Marketing Pro Got Crocs on Every Celebrity–and Also Was Behind the Stanley Tumbler Trend
Listen: Kendra Scott interviewed on Inc.’s What I Know podcast
Read: How Kendra Scott Crafted a Remarkably Wholesome Customer Service Philosophy
Read: A history of Stanley Cups, via Stanley1813.com
Read: Dive into the 2024 Inc. 5000 list of fastest-growing companies in America
Visit: Kendra Scott
Visit: Bogg Bag
Previous Episode
Can Parachute Find Sustained Profitability as DTC's Golden Age Wanes?
Ariel Kaye spent 10 years working in advertising and brand development in New York City before launching the Los Angeles-based home-goods brand Parachute. So she was equipped with insight into consumer purchase behavior and folks’ growing interest in comfort, quality, craftsmanship, and social responsibility—all of which are now tenets of the Parachute brand.
When it launched in 2014, Parachute was not only early to focus on sustainability and quality, but also early to the direct-to-consumer party. “We immediately saw this massive reaction from the customer,” Kaye says. And venture capitalists agreed. Parachute raised $47 million by 2018. Kaye didn’t stop there: She pursued an omnichannel strategy, starting with opening her first location in Venice, California.
It’s been a wild ride. She now has 25 stores, and plenty of brand collaborations. While the company has had moments of profitability, sustained profits have remained elusive. It’s a fascinating moment in time, as DTC companies across the United States continue a slow death march, and Kaye has stepped down as CEO of her brand. Inc. executive editor Diana Ransom and Kaye get into the future of Parachute in its quest for sustained profitability, what sustainability and circularity mean to brands today, and what it’s like stepping down from the helm of the company she founded.
Read more about Ariel, Parachute, and the brand’s quest for profitability, on Inc.com
How Ariel Kaye opened Parachute’s first brick-and-mortar storefront, on Inc.com
Parachute’s mentorship and grant program for Black-owned small businesses
Read more about Supercircle saves textiles from landfills: How a Supply Chain Startup Is Making Recycling in the Apparel Industry Scalable
Next Episode
How a Near-Death Experience Inspired This Founder to Revolutionize Office Lunch
Dilip Rao had what he would call “the perfect life” until he was in a car accident on July 5, 2014, in New York City. What followed changed his outlook—and his values. That same year, he founded Sharebite to change the way workplaces bring their employees together for, and show them appreciation through, meals. And he built in a mission that has helped bolster struggling restaurants—and combat food insecurity.
The company, of which Dilip is now CEO, is a meal benefit platform built for the modern workforce—one in which some workers are hybrid, some fully in-person, some fully remote—and all want to feel appreciated. It specializes in feeding in-office and remote employees food they want from local restaurants–and lets companies chip in, to make each meal feel like a real benefit for workers. The chipping in goes further than that, though: Through Sharebite, each meal bought is equal to one meal donated.
Over the past three years, the company has had a growth rate of 4,914 percent, and it landed at No. 56 on the 2024 Inc. 5000 list of America’s fastest-growing private companies. For this episode of “From the Ground Up,” Inc. executive editor Diana Ransom spoke with Dilip about his accident and recovery process, his stoic philosophy, and Sharebite’s lightning-fast growth.
Source notes and additional research and information:
Read: How This Food-Ordering Platform Gave Restaurants a Lifeline During Covid https://www.inc.com/magazine/202112/diana-ransom/sharebite-food-ordering-restaurants-covid-community.html by Diana Ransom, on Inc.com
Read: Sharebite’s Inc. 5000 profile
https://www.inc.com/profile/sharebite
Visit Sharebite’s website
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