
FIR #386: Is AI Too Generic A Label?
02/14/24 • 16 min
In a LinkedIn post, internal communications thought leader Monique Zytnik wonders if there is not enough specificity in the “AI” label. “It’s like trying to have a conversation about different animals and only being able to use the word animal. One person is talking about lions and tigers 🦁and the other about cute chicks 🐣 but you’re only using the word animal,” she writes. In this short midweek episode, Neville and Shel tackle Monique’s question and explore some real-world business uses of AI that were included in a Microsoft article Monique shared in her post, examine the pending European AI regulations Monique mentioned, and look at some other recent AI developments.
Links from this episode:
- Monique Zytnik’s LinkedIn Post
- How the EU’s Artificial Intelligence Act will affect professionals | Legal Insights Europe
- EU AI Act: first regulation on artificial intelligence | Topics | European Parliament
- AI: EU agrees landmark deal on regulation of artificial intelligence
- Google Just Killed Bard and Replaced It With Gemini. It’s More Than Just a Name Change
The next monthly, long-form episode of FIR will drop on Monday, February 26.
We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly, request the credentials in our Facebook group, or email [email protected].
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on Neville’s blog and Shel’s blog. Neville’s Asides blog is also available.
Disclaimer: The opinions expressed in this podcast are Shel’s and Neville’s and do not reflect the views of their employers and/or clients.
The post FIR #386: Is AI Too Generic A Label? appeared first on FIR Podcast Network.
In a LinkedIn post, internal communications thought leader Monique Zytnik wonders if there is not enough specificity in the “AI” label. “It’s like trying to have a conversation about different animals and only being able to use the word animal. One person is talking about lions and tigers 🦁and the other about cute chicks 🐣 but you’re only using the word animal,” she writes. In this short midweek episode, Neville and Shel tackle Monique’s question and explore some real-world business uses of AI that were included in a Microsoft article Monique shared in her post, examine the pending European AI regulations Monique mentioned, and look at some other recent AI developments.
Links from this episode:
- Monique Zytnik’s LinkedIn Post
- How the EU’s Artificial Intelligence Act will affect professionals | Legal Insights Europe
- EU AI Act: first regulation on artificial intelligence | Topics | European Parliament
- AI: EU agrees landmark deal on regulation of artificial intelligence
- Google Just Killed Bard and Replaced It With Gemini. It’s More Than Just a Name Change
The next monthly, long-form episode of FIR will drop on Monday, February 26.
We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly, request the credentials in our Facebook group, or email [email protected].
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on Neville’s blog and Shel’s blog. Neville’s Asides blog is also available.
Disclaimer: The opinions expressed in this podcast are Shel’s and Neville’s and do not reflect the views of their employers and/or clients.
The post FIR #386: Is AI Too Generic A Label? appeared first on FIR Podcast Network.
Previous Episode

FIR #385: Amazing Search Results That Drive Little Traffic
Artificial Intelligence is revolutionizing all manner of things. It should be no surprise, then, that it is bound to revolutionize online searching, which has been dominated by Google. A new search engine, Perplexity, threatens Google’s dominance by delivering answers in narrative form with links to the resources from which the narrative was derived in two forms: annotations without the text and tiles that appear above it. Nowhere in evidence are the paid (and often lower-quality) links that occupy most of the first search engine results page these days. But how often will you click one of those links if Perplexity gives you the information you need? Neville and Shel have both become devoted Perplexity users and discuss it in this short midweek episode.
Links from this episode:
- Perplexity
- Can This A.I.-Powered Search Engine Replace Google? It Has for Me. (The New York Times, paywalled)
- Perplexity AI: Here are 10 things to know on search platform
- The Future of Online Search: A Closer Look at Perplexity AI (Neville’s blog)
- Why I Switched From Google Search to Perplexity (Shelly Palmer)
The next monthly, long-form episode of FIR will drop on Monday, February 26.
We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly, request the credentials in our Facebook group, or email [email protected].
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on Neville’s blog and Shel’s blog. Neville’s Asides blog is also available.
Disclaimer: The opinions expressed in this podcast are Shel’s and Neville’s and do not reflect the views of their employers and/or clients.
The post FIR #385: Amazing Search Results That Drive Little Traffic appeared first on FIR Podcast Network.
Next Episode

FIR #387: Sentiment Analysis, Risk Mitigation, or Big Brother Surveillance?
A long list of A-list companies from across the spectrum of industries have embraced Artificial Intelligence in a way that is raising eyebrows: monitoring employee emails and posts to messaging and collaboration services like Slack and Microsoft Teams. Privacy experts are raising red flags over the trend. When CNBC reached out to these companies about how they’re using it, only two replied, suggesting the others would rather avoid public attention on disciplinary actions taken as a result of the AI’s surveillance capabilities. Meanwhile, research finds that employees who work for companies that engage in surveillance suffer mental wellness consequences. Neville and Shel discuss the trend in this short midweek episode.
Links from this episode:
- How Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages
- Companies use AI to monitor workers—45% of employees say it has a negative effect on their mental health
- Is your company using AI to monitor you while you work?
- Major companies are reportedly using this AI tool to track Slack and Teams messages from more than 3 million employees. Privacy experts are alarmed.
- AI employee monitoring will only burn bridges in the workplace
- How Do Employees Really Feel About Their Companies? (2015 Wall Street Journal article)
The next monthly, long-form episode of FIR will drop on Monday, February 26.
We host a Communicators Zoom Chat most Thursdays at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly, request the credentials in our Facebook group, or email [email protected].
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. You can catch up with both co-hosts on Neville’s blog and Shel’s blog. Neville’s Asides blog is also available.
The post FIR #387: Sentiment Analysis, Risk Mitigation, or Big Brother Surveillance? appeared first on FIR Podcast Network.
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