10 Types of Identity Crimes with Eva Velasquez

06/14/23 • 49 min

Recovering from identity crimes can be daunting and take a toll on your entire life, not just financially and emotionally. Once someone gains access to one of your accounts, they can work to manipulate your friends and relatives as well.

Today’s guest is Eva Velasquez. Eva is the President and CEO of The Identity Theft Resource Center. She previously served as the Vice President of Operation for the San Diego Better Business Bureau and for 21 years at the San Diego District Attorney’s Office. She is an author, public speaker, and a recognized expert who has been featured on CBS Mornings, NBC Nightly News, New York Times, NPR, and numerous other media outlets.

Show Notes:

[1:02] - Eva describes her role as CEO and President of The Identity Theft Resource Center and what the organization does.
[2:11] - Eva began her career in law enforcement and learned firsthand how dismissive we are of victims of identity crimes.
[4:26] - The great majority of these crimes go completely uninvestigated.
[5:48] - Your energy is best spent on recovering what you’ve lost rather than trying to convict the perpetrator.
[8:03] - Identity theft isn’t the only identity crime.
[9:47] - Most scams and data breaches at this time can be considered an identity crime.
[11:06] - The majority of identity crimes that are reported at The Identity Theft Resource Center are caused by social engineering.
[13:42] - If you see some unusual activity or communication on social media from someone you know, let the real person know.
[16:17] - Chris shares a strategy for family passwords to verify their identity.
[18:11] - There are several different types of identity fraud. A lot of it is credit cards, but it could be other types of loans or accounts.
[19:54] - Identity fraud is complicated to solve.
[21:00] - Eva shares the story of a victim who was car jacked and has had non-stop identity theft issues.
[22:24] - People who are victims of identity theft may even have major problems in getting jobs.
[23:42] - The number of victims who have felt suicidal after identity theft has increased year over year.
[25:37] - The Identity Theft Resource Center is like AAA roadside assistance. Reach out to them.
[28:00] - Eva shares that this is her life’s mission. She would love a world where The Identity Theft Resource Center wasn’t needed.
[29:22] - Password management needs to be improved.
[31:03] - Multi-factor authorization is absolutely necessary.
[33:28] - If you ever get a call from someone claiming to be from your bank, hang up and actually contact your bank using the number on your card.
[34:42] - We need to flip our view of “annoying” security measures.
[41:57] - Safeguard access to all the accounts you have, even email accounts.
[43:16] - It can take anywhere between a day and ten years to resolve identity fraud. It is very situational.
[46:03] - It may also be possible for something to appear solved but then it is in remission.
[47:20] - There is no shame in asking for help. It is very complicated.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.

Links and Resources:

Show Notes:

[1:02] - Eva describes her role as CEO and President of The Identity Theft Resource Center and what the organization does.
[2:11] - Eva began her career in law enforcement and learned firsthand how dismissive we are of victims of identity crimes.
[4:26] - The great majority of these crimes go completely uninvestigated.
[5:48] - Your energy is best spent on recovering what you’ve lost rather than trying to convict the perpetrator.
[8:03] - Identity theft isn’t the only identity crime.
[9:47] - Most scams and data breaches at this time can be considered an identity crime.
[11:06] - The majority of identity crimes that are reported at The Identity Theft Resource Center are caused by social engineering.
[13:42] - If you see some unusual activity or communication on social media from someone you know, let the real person know.
[16:17] - Chris shares a strategy for family passwords to verify their identity.
[18:11] - There are several different types of identity fraud. A lot of it is credit cards, but it could be other types of loans or accounts.
[19:54] - Identity fraud is complicated to solve.
[21:00] - Eva shares the story of a victim who was car jacked and has had non-stop identity theft issues.
[22:24] - People who are victims of identity theft may even have major problems in getting jobs.
[23:42] - The number of victims who have felt suicidal after identity theft has increased year over year.
[25:37] - The Identity Theft Resource Center is like AAA roadside assistance. Reach out to them.
[28:00] - Eva shares that this is her life’s mission. She would love a world where The Identity Theft Resource Center wasn’t needed.
[29:22] - Password management needs to be improved.
[31:03] - Multi-factor authorization is absolutely necessary.
[33:28] - If you ever get a call from someone claiming to be from your bank, hang up and actually contact your bank using the number on your card.
[34:42] - We need to flip our view of “annoying” security measures.
[41:57] - Safeguard access to all the accounts you have, even email accounts.
[43:16] - It can take anywhere between a day and ten years to resolve identity fraud. It is very situational.
[46:03] - It may also be possible for something to appear solved but then it is in remission.
[47:20] - There is no shame in asking for help. It is very complicated.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.

Links and Resources:

Previous Episode

The Science of Social Engineering with Chris Hadnagy

You may be shocked to know that master manipulators utilize special tactics to impact human behavior and emotions by more than just instilling a sense of urgency. The art of persuasion can be used for both good and evil. Today’s guest is Chris Hadnagy. Chris is the author of five books on the topic of social engineering. He is a professor of social engineering at the University of Arizona as well as the CEO of Social Engineer LLC, the Innocent Lives Foundation, and the Institute for Social Engineering.

Show Notes:

[0:57] - Chris shares his background and how he found himself in the field of social engineering and understanding human decision making.
[2:38] - It is not the case that only stupid people fall for scams and phishing emails.
[4:04] - There is good social engineering and Chris gives some examples.
[5:47] - The release of oxytocin is researched to show that it is linked to trust.
[7:58] - You can have oxytocin and dopamine separately but together they build a bond.
[9:17] - Marketing and advertising land in the gray middle area of social engineering. Is it being used for good or bad?
[11:14] - It is important to look at things through the lens of purpose. What is the intent behind it?
[12:35] - All social engineering, good and bad, use the same principles. But malicious social engineering triggers different emotions, namely fear.
[14:37] - Preying on fear is one way people are socially engineered, but Chris gives an example of how a company as large as Toyota was impacted by the sense of urgency.
[17:12] - There are so many stories of social engineering that are extremely plausible and believable.
[21:04] - The trend now is to use social media data and information to target people for spear phishing.
[22:30] - If you feel any strong emotion after a request, it is a great time to pause and consider if you are being manipulated.
[24:21] - If you ever fall for something, don’t let embarrassment make you sweep it under the rug.
[27:31] - The idea of an authority figure is a principle to remember, but it doesn’t always work.
[30:10] - In some countries, fear of authority isn’t present. But social engineers will look for the weaknesses to exploit in different environments.
[31:16] - Voice phishing is currently on the rise.
[33:21] - Chris shares about the uptick on LinkedIn requests that even targeted the US military.
[35:28] - Although we will see some good from AI, Chris has many concerns.
[37:33] - Chris describes some of the classes he teaches at the University of Arizona specifically about Social Engineering.
[39:17] - You can take classes online from Chris on Social-Engineer.com.
[40:21] - We need to understand social engineering to keep our children safe. Start having conversations early.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.

Links and Resources:

Next Episode

New and Improved Nigerian Scams with Ronnie Tokazowski

In this episode, we look at two sides of the Nigerian scam: The emotional, psychological, and financial damage done by scammers and the scammers we often look at as bad people doing bad things. But in some cultures, this is seen as an acceptable career option.

Today’s guest is Ronnie Tokazowski. Ronnie has been fighting Nigerian fraud for the last seven years and has collaborated with both law enforcement and the private sector. He runs a mailing list which collaborates with victims in identifying critical pieces of information around how the fraud works as well as working with romance victims themselves.

Show Notes:

[0:53] - Ronnie shares his role as a Principal Threat Advisor and the work he does with Nigerian fraud.
[2:10] - Seven years ago, Ronnie saw the increasing trend in Nigerian fraud and is trying to get ahead of it.
[3:58] - Scammers operate in a way that is similar to pulling tools out of a toolbox. They know which strategies to use in different situations.
[5:44] - Relationships have been built with victims over months or sometimes even years, especially in romance scams.
[8:19] - Ronnie explains how emotions are targeted to build relationships with scammers.
[10:36] - Business email cybercrime was the number one cybercrime for seven years ago.
[11:41] - The more we talk about it, the more victims come forward to talk about their own experience and overcome the social stigma.
[12:36] - While not a scam victim, Ronnie explains a scenario in which he questioned his decisions.
[15:27] - There are people out there doing the work in Nigeria in getting scammers to leave the career. But it is a huge undertaking.
[17:50] - A common scam is to reach out on social media and try to get the target off the platform to talk.
[19:18] - Some scammers are victims of human trafficking doing the work against their will.
[20:36] - Right now with pig butchering, the belief is that the groups are organized crime groups in China.
[22:01] - Ronnie shares the experience in speaking with law enforcement in Nigeria.
[23:57] - The connections to different scams are very intricate and sophisticated.
[26:21] - In one experiment, gift cards were purchased to give to scammers to track what they did with them.
[29:26] - Scammers collaborate together to find “clients” and share their list of victims to facilitate other crimes.
[30:50] - Ronnie shares the story of a scammer who collaborated with multiple people and wound up being involved in tons of different types of scams.
[33:12] - In Nigeria, there are a lot of tribal religions in play.
[34:31] - Many scammers in Nigeria will go through rituals in their attempt to manifest wealth.
[37:07] - One of the main motivations for scammers is their experience in poverty.
[41:02] - What about government intervention? How is the Nigerian government handling the situation?
[42:21] - In some countries, the government is also tied up in the scamming.
[45:20] - Two factor authentication is critical to security.
[46:26] - For businesses, there should be a process to ensure money is wired correctly when necessary.
[48:10] - Ronnie doesn’t recommend investing in crypto right now especially if it sounds too good to be true.